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Contacts & support


Student Central is your primary administration contact point for help with your enrolment, official documentation, fees, accommodation, exchange, scholarships and more.

Got a question?


Contact us

Phone: 1300 275 869 or +61 2 4221 3927
Opening hours: Mon - Fri, 9am - 4pm AEST

Enquire online


UOW Library provides academic resources for your studies, flexible learning spaces, and welcoming staff who can help you, including via Live Chat.


Our support staff are on hand to help with all of your Student IT related questions including help with UOWmail, SOLS, Printing, Wifi set-up and much more whether you are on campus or online.

Contact us

Some regional and metro campuses have additional support services, please check your campus website for details.


Our role is to protect people and property on University properties. UOW Security operates in Wollongong 24 hours a day, seven days a week throughout the year and responds to the Wollongong Campus, Innovation Campus and Student Accommodation and business activity across Wollongong.


Step 1: Dial Triple Zero, 000 for Police, Fire Brigade or Ambulance.
Step 2: Contact UOW Security on 4221 4900, or raise an Emergency Alert, a First Aid Alert or Help call using SafeZone or dial #1 at any Security telephone.

General enquiries and safety escorts

Phone: 4221 4555 or dial #3 from any campus security telephone
Mobile Telephone: 0407 287 750
Fax: 4221 3287
Location: Building 72, UOW Wollongong campus

Visit Security website


Your Faculty Central Hub can help you with a wide range of matters relating to your course and study. Every faculty has a Student Support Adviser who can provide personal support and assistance for any issues that are affecting your studies.

Search the UOW contact directory to get in touch with key support services and academic staff.

Tell us what you think

At UOW we want to hear from our students, staff and the broader community to assist us in our commitment to continuous improvements. Our feedback system allows users to submit feedback that is a comment, compliment or suggestion. 

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