Student IT support

Student IT support

Our support staff are on hand to help with all of your Student IT related questions including help with UOWmail, SOLS, Printing, Wifi set-up and much more whether you are on campus or online.

Laptop loans

Current students may borrow laptops for up to 4 hours from the IT Service Desk during opening hours. You will need your student card to borrow a laptop.

Contact us

Email us: student_support@uow.edu.au

Phone us: +61 2 4221 3000

Visit us: The student IT Service Desk is located in the Student Computer Labs on Level 1, Building 17 at the Wollongong campus.

For remote locations, please check your campus website.

Opening hours

Autumn session (25 Feb - 30 Jun 2019)

  • Mon - Fri: 8am - 10pm
  • Sat - Sun: 10am - 8pm

Mid-year recess (1 Jul - 28 Jul 2019)

  • Mon - Fri: 8am - 10pm
  • Sat - Sun: 10am - 8pm

Spring session (29 Jul - 24 Nov 2019)

  • Mon - Fri: 8am - 10pm
  • Sat - Sun: 10am - 8pm

Recess (25 Nov - 24 Dec 2019)

  • Mon - Fri: 8:30am - 6pm (Phone support available from 8am)
  • Sat - Sun: 10am - 5pm

Public holiday hours

  • Easter: Fri 19 April - Sun 21 April CLOSED
  • Open: Mon 22 April 10am - 8pm
  • ANZAC Day Open: Tue 25 April 10am - 8pm
  • Queen's Birthday Open: Mon 10 June 10am - 10pm
  • Labour Day Open: Mon 7 October 10am - 8pm
  • Christmas: Wed 25 - Tue 31 December CLOSED