Student IT support

Our support staff are on hand to help with all of your IT related questions including help with UOWmail, SOLS, Printing, Wifi set-up and much more whether you are on campus or learning remotely.

IT resources

IT support and resources, including equipment loans and software downloads, are available to help you get set up with what you need.

For support requests relating to specialised software use for individual subjects, please contact the subject coordinator directly.

Equipment loans

Current students may borrow laptops for up to 24 hours from the IT Service Desk during opening hours. You will need your student card to borrow equipment.

In addition to this, there is also AV equipment for hire, including:

  • Cameras
  • Video cameras
  • Projectors
  • Recorders
  • PA Systems
  • Portable PA systems
  • Tripods
  • Adapters/cables
  • Webcams

If you are looking for other AV equipment, please ask our staff if it is available.

Support contacts and hours

Support hours

Session dates Monday - Friday Saturday - Sunday Public holidays
19 February - 2 June 8am - 10pm 10am - 8pm

29 March – 31 March: Closed

1 April: 10 am-5pm

25 April: 10am - 5pm

3 June - 16 June 8am - 10pm 8am - 8pm

10 June: 8am - 10pm

17 June - 27 October 8am - 10pm 10am - 8pm

7 October: 10am - 5pm

28 October - 15 November 8am - 10pm 8am - 8pm


16 November - 24 December 8am - 6pm 10am - 5pm


25 December - 1 January CLOSED CLOSED


Hours are subject to change. Please check website closer to dates to view opening hours.