Contact us & FAQs

The Alumni Engagement Team facilitate the University's ongoing relationship with its alumni through an annual program of events, activities, benefits and communications.

Frequently asked questions

Answers to our most common questions can be found below. If you cannot find the answer you're after please call or email us.

Q. What does "Alumni" mean?

The word 'alumni' [uh-luhm-nigh] means the graduates of a university. The singular term is 'alumnus' (male) or 'alumna' (female) or the non-gender specific 'alum'. At the University of Wollongong graduates, exchange students and honorary award recipients are considered alumni.

Q. Do I need to join the alumni community?

When you graduate from UOW you are automatically part of the global alumni community. Remember to keep your details up to date with UOW. 

Q. Do I need to update my contact details with UOW?

Yes. To continually benefit from your relationship with UOW, please stay in touch by keeping your details up-to-date. You can do this using the update my details form.

Q. How can I contact some of my friends from UOW?

Due to privacy restrictions, UOW cannot give you your friend's contact details, but we can contact them on your behalf. Email us at with your request.

Q. Should I tell UOW when I change my job?

Yes. We'd like to know where our alumni are working, so we encourage all alumni to tell us about their career moves using the update my details form.

Q. What are the benefits for alumni?

All alumni are entitled to a range of benefits and volunteering opportunities, you can view the full list over on our benefits for alumni page.

Q. Can I keep my UOW email account?

Your UOWmail account will be available for a period of 6 months past the end date of your course. Once this 6 months has passed, your UOWmail account will be de-activated.

For alumni who already have a UOWmail account, please note that the University’s Information Management & Technology Services (IMTS) Division will be retiring this service at the end of 2022. At this time, the account will be deleted. Please ensure you have transferred any email data you wish to keep as it will no longer be available once the account is deleted.

Should you re-enrol as a UOW student in the future, your UOWmail account will be automatically recreated with your original username.

To ensure you remain updated about opportunities and benefits for UOW alumni, please update your contact details including your preferred personal email address.

Q. Can I use the UOW Library?

Yes, you're entitled to a free alumni UOW Library membership.

Q. How do I find out about events at UOW?

UOW hosts social and professional events for alumni and friends of the university. Access the UOW Alumni Events Calendar for information on upcoming events and activities at UOW.

Q. How do I get an alumni discount card?

To request your card please email and include your full name and postal address. The discount card is only required to claim discounts in Wollongong, all other discounts can be claimed without a card.

Q. How do I subscribe to the alumni newsletter and magazine?

You automatically receive UOW Outlook Magazine, plus invitations to events and occasionally other communications which may be relevant to you. You can change your subscriptions at any time using the subscription preferences form.

Q. How can I get a certified copy of my UOW qualification?

You need to complete the relevant request form available on the Official UOW Documentation webpage. The Student Service team handles these requests, so please contact them if you have questions or require further information: email

Q. How can I get my employee's UOW qualification verified?

There are a number of education verification options available to third parties:

  1. You can check UOW’s public graduation roll,
  2. Ask to see your employees hardcopy certified academic document(s), or
  3. Ask your employee to provide you with a link to their digital academic document(s) issued via My eQuals 

For the most up to date information on the options available to you, refer to the UOW education verification webpage.

Q. Are there any UOW services and facilities that the community can use?

Yes, UOW offers a range of services and facilities including childcare, entertainment and accommodation.

Q. How can I donate books to the Alumni Bookshop?

Donations can be delivered to the Alumni Bookshop during its opening hours from February to November. Please contact the Alumni Bookshop on +61 2 4221 5977 or visit their Facebook page.

Alumni Engagement Team contact details

General Enquiries


Telephone: +61 2 4221 3169

Senior Alumni Coordinator (International)

Evelyne Raymond | +61 2 4239 2568

Senior Alumni Coordinator (Domestic)

Kelly Salmon | +61 2 4221 5131

Engagement Coordinator 

Clare Rhodes | +61 2 4252 8889 

Alumni Relations Officer

Randi Morris | +61 2 4239 3356