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Updating personal details

Your personal information at UOW

From time to time, students may need to update personal information recorded on official enrolment records at UOW.  Please refer to the following information and instructions to update personal information.   

Students can self-declare Aboriginal or Torres Strait Islander status either at the time of application, or when first enrolled in a new degree.  Verifications for these statuses are not required.

If you would like to change your Aboriginal or Torres Strait Islander status after enrolment, simply:

  1. Log into SOLS 
  2. Select 'Personal Details & Consent' – Student Statistical Information
  3. Continue to page two (2) and change the status option; and
  4. Click 'Submit'.

Non-academic/professional titles are considered self-declared and do not require evidence, for example Mr, Ms, Mrs, Miss. You may choose whichever non-academic/professional title you prefer and chosen titles are not restricted by gender. 

If you would like to update your enrolment record with an academic title, simply provide a certified copy of one of the following to the Student Service team in Student Central (Wollongong campus), or to your local campus:

  • Valid passport
  • Birth certificate
  • Australian driver’s license; or
  • An official Testamur or Transcript verifying your academic title.

You can update your student contact information (address and phone number) at any time.  To do this, simply:

  • Log into your SOLS
  • Select ‘Address and Contact Details’ (from the left hand menu); and
  • Following the prompts to update your details.

There are several gender options at UOW, they are:

  • Female (F)
  • Male (M); or 
  • Other / Indeterminate / Intersex (X).

If you have legally changed gender, your information must be updated on your enrolment record. You can do this by providing an original or certified copy of one of the following to the Student Service team in Student Central (Wollongong campus), or to your local campus:

  • Valid passport
  • Amended birth certificate
  • A State or Territory Gender Recognition Certificate (or a recognised certificate showing that a State or Territory Registrar of Birth Deaths and Marriages has accepted the preferred sex); or
  • A support statement from a Registered Medical Practitioner (or a Registered Psychologist).

Your official name on your student record is your first, middle (if applicable) and surname. Official names are recorded in full, initials and abbreviations of names are not recorded. Your official name appears on all official UOW documentation such as transcripts and testamurs.

If you legally change your name, the information must be updated on your enrolment record.  To do this, please provide a certified copy of one of the following to the Student Service team in Student Central (Wollongong campus), or to your local campus:

  • Valid passport
  • Birth certificate; or 
  • Change of name certificate.

If you are changing your official name, it must match the name(s) on your evidence (middle names are optional).

If you have a name that you would prefer to have on class roles, you may add a preferred first name, for e.g., 'Timothy' to 'Tim'.  To do this, simply:

  • Log into SOLS
  • Select 'Student Forms'; and
  • Select 'Add Preferred First Name'.

Note: Preferred names do not appear on official documentation such as transcripts and testamurs

It is a mandatory requirement by the Australian Government, that if an Australian student or eligible New Zealand Special Category Visa holder, wishes to access a HELP Loan (HECS or Fee HELP) they must ensure their details with UOW and the Australian Taxation Office (ATO) are correct.  If your personal details (name and date of birth) recorded at UOW do not match the personal details recorded against your Tax File Number at the ATO, you will not be able to access a HELP Loan.

If you have changed your personal details at any time, please:

  • Provide a certified copy of your official documentation to the Student Service team in Student Central (Wollongong campus), or to your local campus, to have your information updated; and
  • Contact the ATO Helpline (13 28 61) to update your personal details with the ATO. 

Alternatively, you can create (or access) a myGov account, which will link your personal details direct with the ATO.  Information on creating a myGov can be found their website.

If you have changed from an international student visa to another visa, or you have obtained Australian Citizenship, please provide a certified copy of your official documentation to the Student Service team in Student Central, or to your local campus

It is important to note that visa and Citizenship changes can change your tuition fee payment options.  If you wish to have your updated information applied to your tuition fees, you will need to provide evidence of your new visa or Citizenship, before the session census date (when your fees are due). When this evidence has been provided, changes will apply to all study periods (if the census date has not passed). 

For more information on fees, please refer to the Fees and Assistance webpages.

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