UOW 24-hour Student Wellbeing Support Line

Free and confidential help for onshore UOW students in any Australian campus, 24/7 every day (including public holidays).

Need immediate support?

Call or text our free UOW Student Wellbeing Support Line any time, all year round.

Call 1300 036 149 Text 0488 884 164
Mobile phone

Who can use this service?

Any onshore student enrolled at any UOW campus in Australia.

Use this service if you need support ...

  • for yourself (e.g., stressed, distressed, feeling helpless, overwhelmed, fragile)
  • if you are supporting someone else who is emotionally distressed.


All calls made to the UOW 24 Hour Wellbeing support line are confidential.

The mental health professionals who respond to your call are engaged by UOW via a third party provider, Lifeline Direct. These professionals will log and record all enquiries for information and support purposes.

No information will be shared outside this service unless you have given your permission. However, in certain circumstances your information may be released to a third party if the mental health professional makes a judgment that you or another person is at risk of harm or where there is a legal obligation to produce or share your information.

All information will be handled in accordance with privacy laws. For further information, visit www.uow.edu.au/privacy/.