Support services and resources designed to give international students the best chance of success at UOW.
English Language skills support
English language and academic skills support to enhance your learning experience.
Support for international students
Tools to help you succeed
English Language skills support
Academic skills & study support
Study tools and resources to improve your study and learning skills.
International student programs
Programs designed to connect students creating opportunities to make new friends, develop skills and links to the local community.
Peer programs
Connect with your peers, or chat to a student mentor and get all your questions answered.
Looking after your wellbeing
Counselling - students in Australia
Confidential, free counselling and wellbeing services for international students in Australia, in your language.
24 Hour Wellbeing Support Line - students in Australia
The Wellbeing Support Line is available 24/7 via phone or text for students studying in Australia.
Support & Wellbeing
Services to aid your mental, physical and emotional wellbeing, and personalised support to help you navigate your student journey.
Counselling & 24 hour support - students outside Australia
Confidential, free counselling and wellbeing services for international students currently outside Australia.
International Student Success Course
This free online course will give you strategies and tips to help you achieve your best and enjoy your time at UOW and in Australia. Access to this course requires an Open Learning account.
Access the course Open Learning account setup guide
More support and information
- Key contacts & keeping up to date
- Building connections and getting involved
- Online courses & self-directed programs
- External resources
Safety and security
- In an emergency call Triple 0 (000)
- Emergency services in Australia - how and when to call
- UOW Security - emergencies on campus, general safety enquiries and safety escorts on campus
Administration and general enquiries
- Student services - all general and administrative enquiries
- AskUOW- answers to commonly asked questions
- Campus website - regional and metro campus contacts
- Managing your enrolment - useful information on a range of topics relating to your UOW enrolment
Keeping up to date
- SOLSMail - important messages relating to your studies
- UOWMail - other important messages from UOW
- MyUOW mobile app - stay connected to what's happening at UOW
- UOW Social Media channels - key channels to follow and check:
Websites
Peer Programs
Illawarra Friends of International Students (IFIS) - a range of programs and activities
Co-curricular
UOWx - get involved in volunteer and paid opportunities to enhance you skills while receiving formal recognition.
UOW Pulse
- UOW Pulse - fun outside the lecture rooms
- UniClubs
- Cultural club
- volunteering
International Student Success Course
interactive online course is designed to provide practical strategies and tips to help you achieve your best and enjoy your time at UOW. How to register/log in guide (PDF)
Being Well, Living Well
Self-paced online modules providing tools, resources and tips to enhance your student experience.
Consent Matters
Compulsory module covering sexual consent, communication in relationships, and bystander intervention. This course will help you understand what consent looks like and identify situations where it can’t be given.
Lifeworks Student Support Program
Self-directed programs covering relationships, mind, body, work, and personal finances. Available to UOW students currently offshore (outside Australia). Access the programs via the LifeWorks portal.
Health and wellbeing
Careers and jobs
- NSW Jobs Connect - employment opportunities during study and after graduation.
Visa and immigration information
General resources
- Study NSW - Information for international students studying in NSW.
- Service NSW - Support for International students from the NSW government.
- Study Australia - the Australian Government's official resource for international students.
- Insider Guides - best-practice guides to ensure international students are prepared, welcomed, connected and supported in Australia.
Contact the AskUOW team
Open hours: 8am - 6:30pm, Mon - Fri, including session breaks (exceptions apply)