Your account will be billed on a fortnightly basis (Weekly Rate x 2). For more information about your weekly rate please see the 2023 Schedule of Fees.
To ensure your account is always up to date, please ensure your fortnightly payment schedule is for two weeks to cover the fortnightly charges. Residents are responsible for fees from the start to the end of the contract period which will be outlined in your letter of offer.
Our preferred payment method is online through the Accommodation Portal or by BPAY.
BPAY is only available using an Australian bank account. To use BPAY you will need our BPAY biller code (41772) as well as your CRN, which can be found by logging into our Portal and selecting 'Accounts'. Once you have those details, login to your online or mobile banking and set up a recurring payment. You can find more info about BPAY on their website.
Your accommodation account will be billed fortnightly (every two weeks). Fees are due as per the calendar under the Payment schedule tab on this webpage.
You can pay your fees regularly online through the Accommodation Portal or by BPAY.
You can set up automatic recurring payments using BPAY from your Australian bank account. Payments made by BPAY take approximately 48 hours to appear on your Accommodation account statement therefore it is important to take processing time into consideration when scheduling your payments.
If you wish to pay your account in full by semester or year, this payment must be made by:
2023 Session 1 (Autumn) or Full year – 5 February 2023
2023 Session 2 (Spring) – 9 July 2023
You can pay your account online through the Accommodation Portal or by BPAY.
Your accommodation account will be billed fortnightly (every two weeks). Fees are due as indicated on the schedule below.
To ensure your account is always up to date, please ensure your fortnightly payment schedule is for two weeks to cover the fortnightly charges.
For information on how to pay your fees, including setting up automatic recurring payments, refer to the Payment Methods page.
Final payment date for all payment methods will be due two weeks before the final contract date:
| Contract length | Final payment due |
|---|---|
| 45 weeks | 3 December 2023 |
| 51 weeks | 14 January 2024 |
| 22 weeks (session 1) | 25 June 2023 |
| 22 weeks (session 2) | 26 November 2023 |
If you are experiencing difficulties (financial or otherwise) and you wish to pay your account by another means known as an Alternate Payment Plan (APP) please see your residence office to book a meeting with your residence manager.
It is important to address your problem as soon as possible. If you apply for an APP (payment in instalments), please ensure that your account is paid in a regular fortnightly, monthly or lump sum payments. Final payment must be received by a minimum of 2 weeks prior to the contract end.
If you fall behind in payments and have not made acceptable arrangements with us, the University may need to take action such as:
If you are expecting funds from a scholarship or trust fund but cannot meet the due date deadline for payment in full please email your residence office.
Under the Australian Privacy Act, UOW is not permitted to disclose your personal information to family members or any other third parties unless you have provided us with written consent or there is a lawful reason for UOW to provide your information to others.
If your parents or another third party will be responsible for the payment of your account, you remain responsible for forwarding details of your account to them. This should be done early so that payment due dates are not missed.
Unless advised prior to processing of a refund of any fees, the monies will be returned to the credit card from which the accommodation fees were paid.
Any request to alter the details of a refund would need to be in writing and prior to the notification of refund. Please email your residence office for more information.
To avoid any financial hardship, it is essential that you commit to a budget and stick to it. University can be stressful enough without having issues in relation to the payment of your bills. If you need further advice regarding financial matters you can contact the free on campus Financial Counselling Services offered by Mission Australia.
Further information and services that are available on campus can be found under fees and assistance.
You can see the balance of your account via the accommodation portal.
If you forget your PortalID and PIN, simply click on the 'forgotten password' link on the login page of the Accommodation Portal. You will be asked for your username (email address) to be able to continue resetting your password.
To obtain a tax invoice or tax statement, contact the staff at your residence or visit us in Student Central (Building 17). Our staff can provide you with a copy of your statement or make arrangements for it to be emailed to you.