Arrival information

Checking in

You are welcome to move into your new residence from the date specified in your letter of offer/Accommodation Agreement. 

If you wish to arrive earlier than the date specified in your UOW Accommodation Services Agreement, please contact your place of residence for approval.

Prior to your arrival, a unique barcode will be available on your Accommodation Portal. Please save this as you will need it for checking in. 

Whilst residents may express a preference for a particular room or unit, allocations are made at the discretion of the relevant UOW Residences Management. In allocating rooms to individual residents, Management takes into consideration many factors, including resident preferences, while attempting to provide a diverse cultural environment. Shared units are mixed gender. If you prefer a single gender unit, please contact your residence, however this cannot be guaranteed.

Room and inter-residence transfers are considered on a case-by-case basis. If you wish to apply to change your room or residence during the year, you can complete an application to Transfer Request form, available from your residence administration office. Changes are subject to availability and approval by UOW Residences Management. Please note transfer charges apply. 

UOW Accommodation Services reserves the right to consolidate units (for example: merge two units within both of which there are vacant rooms to make a fully occupied unit) in order to reduce cleaning costs, enhance safety and security, and reserve or retain complete units for guests or emergencies. This means some residents may be reassigned to a new room. Whilst this process may be applied at any time, it is more likely to occur during the Summer Session. 

A room/unit condition report will be available on the accommodation portal on arrival. You must:

  • complete the digital form,
  • report any maintenance issues immediately 

When you vacate your room/unit, a room inspection will be completed. If there is any damage or items missing from your room, an audit will be conducted on the original room condition report that was completed on arrival. For example, if a hole in the wall was evident on arrival and was not reported on the condition report and a maintenance issue logged, costs will be charged to your account. Additionally, the room must be left as you found it. UOW reserves the right to apply fees associated with the repair or replacement of damaged UOW property.

When you check-in at your UOW Accommodation Services residence, you will be asked to verify your identity by producing photo identification (such as an Australian Drivers’ Licence or Australia/International Passport). You will also be asked to have your photograph taken if you have not uploaded a clear and current photo to your Accommodation Portal. This image will be stored electronically to assist in:

  • verifying your identity if you become locked out of your room/ unit without identification
  • to assist staff in identifying persons who may have been involved in breaches of residential community standards

There may be times where, for the maintenance of good order or security, you may be asked to demonstrate, by producing photo identification, that you are a current UOW Accommodation Services resident.

Charges apply for lost or stolen keys and/or cards. Please note for the safety and security of your residence any lost key should be reported immediately to your residence office. This will allow the office to cancel the lost key, arrange for a replacement key/card, and prevent any unauthorised access to the residence and your unit/room. 

Arrival information for each residence

If arriving on the first Sunday of your contract, the arrival time is from 2:00 pm. 

If you are arriving on another date after the first Sunday of contract, you are welcome to arrive at any time, however during office hours (8am to 6pm, Monday to Friday) is preferred. 

If you are arriving outside of office hours the Community Assistant on duty will be able to assist you with your arrival and checking into your room. 

Please ensure you update your expected arrival date on the Accommodation Portal or by emailing your residence office, so that the team can ensure everything is ready for your arrival. 

Where to check in:

11 Northfields Avenue, Gwynneville NSW 2500 
View on campus map

Contact details:

P: +61 2 4221 5556
E: bangalay@uow.edu.au

What to bring:

For information on what is included in your room/unit, please see here. Below is a list of suggested items that you may wish to bring with you to your new home: 

  • Linen (towels, sheets, doona, blanket, pillow, pillow covers etc.) 
  • Laundry basket, washing detergent, clothes pegs and clothes hangers 
  • Personal items such as toiletries, medication, and important documentation  
  • Electronic devices such as laptop, tablet or desktop computer, headphones, desk lamp, cables etc. 
  • Australian approved adaptors (for those coming from overseas it is best to purchase these when you arrive in Australia) 
  • Kitchen items such as cutlery, crockery, containers, cooking utensils, pots and pans, and small appliances such as toasters and kettles etc. 

Please ensure you read the residence rules so that you understand what items are not permitted within UOW residences. 

Where to check in:  

Innovation Way, North Wollongong NSW 2500 
View on campus map

Contact details:

P: 02 4221 3351
E: campuseast@uow.edu.au

What to bring:

For information on what is included in your room/unit, please see here for residence information. Below is a list of suggested items that you may wish to bring with you to your new home: 

  • Linen (towels, sheets, doona, blanket, pillow, pillow covers etc.) 
  • Laundry basket, washing detergent, clothes pegs and clothes hangers 
  • Personal items such as toiletries, medication, and important documentation  
  • Electronic devices such as laptop, tablet or desktop computer, headphones, desk lamp, cables etc. 
  • Australian approved adaptors (for those coming from overseas it is best to purchase these when you arrive in Australia) 
  • If living in self-catered accommodation, kitchen items such as cutlery, crockery, containers, cooking utensils, pots and pans, and small appliances such as toasters and kettles etc.* 

*If you are living in a shared unit, you may wish to wait until after your arrival to discuss the purchase of some shared items with your roommates. 

Please ensure you read the residence rules so that you understand what items are not permitted within UOW residences. 

Where to check in:

Check in for Graduate House residents is at the Bangalay office. 
11 Northfields Avenue, Gwynneville NSW 2500 
View on campus map

Contact details:

P: +61 2 4221 5556
E: bangalay@uow.edu.au

What to bring:

For information on what is included in your room/unit, please see here for residence information. Below is a list of suggested items that you may wish to bring with you to your new home: 

  • Linen (towels, sheets, doona, blanket, pillow, pillow covers etc.)
  • Laundry basket, washing detergent, clothes pegs and clothes hangers 
  • Personal items such as toiletries, medication, and important documentation  
  • Electronic devices such as laptop, tablet or desktop computer, headphones, desk lamp, cables etc. 
  • Australian approved adaptors (for those coming from overseas it is best to purchase these when you arrive in Australia) 
  • Kitchen items such as cutlery, crockery, containers, cooking utensils, pots and pans, and small appliances such as toasters and kettles etc.

Please ensure you read the residence rules so that you understand what items are not permitted within UOW residences. 

Where to check in:

Corner of Hindmarsh Ave and Porter St, North Wollongong NSW 2500 
View residence on campus map 

Contact details: 

P: +61 2 4221 5250 
E: internationalhouse@uow.edu.au 

What to bring:

For information on what is included in your room/unit, please see here for residence information. Below is a list of suggested items that you may wish to bring with you to your new home: 

  • Linen (towels, sheets, doona, blanket, pillow, pillow covers etc.) 
  • Laundry basket, washing detergent, clothes pegs and clothes hangers 
  • Personal items such as toiletries, medication, and important documentation  
  • Electronic devices such as laptop, tablet or desktop computer, headphones, desk lamp, cables etc. 
  • Australian approved adaptors (for those coming from overseas it is best to purchase these when you arrive in Australia) 
  • Kitchen items (if you wish to use the kitchenettes) 

Please ensure you read the residence rules so that you understand what items are not permitted within UOW residences. 

Building 37 and Building 68 

Where to check in 

Check in for Building 37 and Building 68 residents is at the Building 68 office 
10 O’Leary Road, Keiraville NSW 2500 
View Building 37 residence on campus map 
View Building 68 residence on campus map 

Contact details 

P: +61 2 4221 3939 
E: kooloobong@uow.edu.au 

Buildings 73, 74 and 75 

Where to check in 

Check in for Building 73, 74 and 75 residents is at the Building 73 office  
60 Northfields Avenue, Keiraville NSW 2500 
View residence on campus map 

Contact details 

P: +61 2 4221 4770 
E: kooloobong@uow.edu.au 

What to bring:

For information on what is included in your room/unit, please see here for residence information. Below is a list of suggested items that you may wish to bring with you to your new home: 

  • Linen (towels, sheets, doona, blanket, pillow, pillow covers etc.) 
  • Laundry basket, washing detergent, clothes pegs and clothes hangers 
  • Personal items such as toiletries, medication, and important documentation  
  • Electronic devices such as laptop, tablet or desktop computer, headphones, desk lamp, cables etc. 
  • Australian approved adaptors (for those coming from overseas it is best to purchase these when you arrive in Australia) 
  • Kitchen items such as cutlery, crockery, containers, cooking utensils, pots and pans, and small appliances such as toasters and kettles etc.* 

*If you are living in a shared unit, you may wish to wait until after your arrival to discuss the purchase of some shared items with your roommates. 

Please ensure you read the residence rules so that you understand what items are not permitted within UOW residences.