CommBank

UOW's partnership with CommBank provides UOW Students with casual customer service employment opportunities within CommBank's contact centres. CommBank recruits UOW student talent and provides onboarding and training as well as continuous "on the job" development.

Successful candidates will work across a diverse breadth of enquiries, including:​

• Concierge and welcome calls 
• Missed payments and early-intervention collections 
• Simple customer service enquiries 

Pathways with CommBank

If you meet the eligibility requirements at the time of application, you can also apply to CommBank's Graduate Program! Students employed by CommBank are guaranteed a digital interview. Beyond the Graduate Program there are pathways into a range of roles across the Group.

Who should apply

CommBank are interested in students who:​

• Genuinely care about the experience of customers   
• Have excellent communication skills   
• Have the ability to navigate new technology and computer systems   
• Are naturally curious, resilient, empathetic and adaptable  
• Aspire to grow their career with CommBank 

While this role is open to all UOW students from all disciplines and levels, it is most suitable for finance, commerce, business, HR, law, computer science, marketing, and communications students. 

Eligibility

You must be:

• Over 18
• Enrolled as a student of the University of Wollongong
• A permanent resident of Australia, OR citizen of Australia or New Zealand
• Live in or near Wollongong, and attend the main UOW campus 

Due to unforeseen circumstances, the recruitment for the Autumn 2025 CommBank Customer Service Representative role has been cancelled.
We understand this may be disappointing news. Please check back later in 2025 for other exciting opportunities with CommBank.