Student Success Hub

The Student Success Hub is a welcoming space for students to study, relax, connect with others, and access support. Located at the Wollongong, Liverpool, and Sutherland campuses, each Hub offers tailored support based on your needs.

Where to find us

Wollongong campus

  • Building 19. G015
  • Monday Friday, 8 am 6 pm
  • Peer Learning Coaches available Monday Friday, 11 am 2 pm, during session

Liverpool campus

  • Level 1, room 131
  • Monday Friday, 9 am 4 pm, during session

Sutherland campus

  • Ground floor, room 2
  • Monday Friday, 9 am 4.30 pm, during session

What's available in the Hub

At all Student Success Hub locations you can:

  • Drop in and chat to our Peer Learning Coaches (PLC's), who can provide academic skills support and help you navigate university life
  • Get information about UOW services and programs
  • Use the space to study, relax, or connect with others

Additional services at the Wollongong Hub

The Wollongong Hub also provides:

  • Free resources such as informational pamphlets, menstrual products, and personal hygiene items
  • Workshops, events, and wellbeing initiatives held throughout the session
  • Connections to other support services across campus
  • A space for large student groups and events. Please come and chat with us and we will try and accommodate your needs.

Support at regional campuses

Regional campuses offer equivalent student support spaces that provide access to wellbeing, academic, and community support in a friendly and accessible environment.

Check with your local campus to find out what services and supports are available to you.

How Peer Learning Coaches (PLC's) can help you

Our friendly PLC's are senior university students who know how the university works. They can help you by:

  • Listening to your university experiences and helping you settle in
  • Explaining how to navigate the university campus and online systems
  • Assisting your development of academic skills such as time management, assessment planning and maintaining positive study habits
  • Sharing tips and tricks for succeeding at university

They can also help you access the wide range of services at UOW that are available to support your success at university, including: 

  • The UOW First Year Community, via the Student Success Portal
  • Social and extra-curricular activities 
  • Wellbeing support
  • Indigenous student support
  • International student support
  • Student Accessibility and Inclusion (SA&I)
  • Careers and Employability, including UOWx
  • Peer study programs, such as Peer Assisted Study Sessions (PASS), and much more!

If you have a question and you are not sure who to ask, chat with one of the PLC's. Login to the Peer Learning Coach program on the UOW Student Success Portal to learn more.

Note: PLC's provide non-subject-specific academic support, focusing on skills such as time management, study strategies, and assessment planning. For subject-specific assistance, consider attending Peer Assisted Study Sessions (PASS), which are designed to help you succeed in your subjects.

What's happening in the Wollongong Hub

When What

Monday – Friday during session
11 am – 2 pm

Advice and support

PLCs are available in person for peer-led advice and support. Drop-in, or find out more on the Student Success Portal.

Every Tuesday during session
9.30 am 10.30 am

Free breakfast

Whether you’re rushing to an early lecture or just need a cosy spot to relax and fuel up, we’ve got you covered.

Weeks 1 4 of session
12.30 pm 1.30 pm

Get Started Workshops

Workshops led by PLC's to help you build skills for personal and academic success while you transition into your studying at UOW. New topics covered each week, including; navigating UOW digital platforms, adjusting to university life and preparing for assessments.

More information can be found in the First Year Community on the Student Success Portal.

Registrations preferred, but drop-ins also welcome.

“The Student Success Hub is a versatile space for students to come and connect with Peer Learning Coaches and ask any questions they may have. Students can also use this space to study, connect with other students, or even just to unwind with a puzzle or craft activity. Everyone is welcome at the Student Success Hub, with a particular encouragement for new students to come and learn more about the university and the amazing support services offered at UOW”. Megan Caster Peer Learning Coach