Confidential counselling services
The University of Wollongong provides confidential counselling services designed to enhance the emotional, mental and general psychological well-being of employees through the Employee Assistance Program (EAP). All UOW employees and members of their immediate family have access to qualified counsellors via face to phone consultations to assist with a range of work or personal issues that might be impacting their lives. To arrange a consultation with a counsellor please call 1300 361 008 or use the online live chat function on the TELUS Health website where you can make a booking, request an alternative appointment time or ask any general questions.
After hours or telephone consultations are available upon request.
The EAP is provided by an external organisation, TELUS Health, who specialises in the provision of EAP services to government and private organisations including other universities.
For staff wanting to access LifeWorks support from outside of Australia, please call +61 3 9658 0025.