Using UOWmail

Using UOWmail

This resource will provide an overview of UOWmail and explain how to log into your UOWmail account, the different components of an email, and some common UOWmail settings.

What is UOWMail?

UOWmail is the email account provided to you by the university. It is hosted by Microsoft as a part of the Office365 Outlook package, and comes with 25GB of storage. Your UOWmail is the main point of contact between yourself, your tutors and lecturers, and the wider university community. It is recommended that you check your UOWmail at least once a week.

How does UOWmail differ from SOLSmail?

SOLSmail is the main messaging system that UOW uses to send you important notifications and updates. These messages can be accessed via your UOW SOLS account. It is recommended that you access SOLS and check your SOLSmail at least once a week. Unlike UOWmail, messages received via SOLSmail are not emails. For further information about SOLSmail, see SOLS help.

Logging in

To log into UOWmail please follow the steps below:

  1. Navigate to Current Students > UOWmail Student email on Office 365M ‘LOG IN HERE’.
    NOTE: This symbol ‘>’ indicates the next step.
  2. After pressing the ‘LOG IN HERE’ button, you will be redirected to another page, as can be seen in the image below. In the boxes provided, enter your UOWmail address, click ‘Next’, enter your password and then click ‘Sign in’.
    NOTE: Your UOWmail email address consists of your UOW username (e.g. abc123), followed by '' ( The password to your UOWmail account is the same as your SOLS password.

uowmail login

Writing an email

To write a new email using UOWmail account, click on the ‘Newuowmail new button at the top of the screen.

uowmail new toolbar

A new window displaying an email template similar to that shown below will appear. The different components of an email are explained below.

Take a look at our Email Etiquette resource to learn how to best communicate with your lecturers, tutors and peers at university.

Components of an email

uowmail to

In this section you type in the main recipient’s email address. This is who you are primarily writing to. Their email address will be visible to everyone who can see the email.

NOTE: You can type in multiple addresses. To do so, press the ‘return’ or ‘enter’ button on your keyboard after you have finished typing each address.

uowmail cc

Cc stands for ‘carbon copy’. In this section you can add the email address of recipients whom you wish to publicly inform of the message and are visible to all other recipients within the message.

uowmail bcc

Bcc stands for ‘blind carbon copy’.

In this section you can add the email address of recipients that you want to be discreetly informed of the communication within the email. Their email address will not be visible to other recipients of the email.

To access the Bcc section, click on ‘Bcc’ which is located in the ‘To’ section.

uowmail add subject

The subject line of an email is like the title of an email. It should succinctly inform the recipient what the email is about.

On UOWmail, you can write in your email’s subject line by clicking on the area with the text ‘Add a subject’.


The body of an email is where you write what you want to tell the recipient.

On UOWmail, you can start writing your email’s body by clicking on the area below the subject line.

To format your email, you can use the formatting bar located below the body section. Using the bar you can change the front style and colour, format paragraphs and add tables.


An attachment is an item that will be sent along with the email, like a file or folder. The recipient will receive your attachment and will be able to open and download it.

To attach an item:

  1. Once you have written your email, click on the ‘Attachuowmail attach button which is located near the ‘Send’ button.

  2. Click on the ‘Computeruowmail computer button on the left hand side of the window.

  3. A window will pop up. In that window, locate and click on the appropriate file you wish to attach and then click on the ‘Open’ button.
  4. Another window will appear that will prompt you to either select ‘Upload and attach as a OneDrive file’ or ‘Attach as a copy’. Click on whichever choice you prefer.
    NOTE: Attaching as a OneDrive file means that your recipient will not receive a copy of the item to download, but rather will access the file through OneDrive using the cloud.
  5. Your item is now attached to your email.

Common UOWmail settings explained

Locating the settings for your UOWmail account:

  1. The UOWmail settings can be found at the top right hand corner by clicking on the ‘Settingsuowmail settings button, and then clicking on the ‘Mail’ link at the bottom of the menu that appears.

  2. In the window that appears, you will be able to change several email account settings. The settings are organized in the following categories:

    Automatic processing: Control the way incoming and outgoing emails are handled. Examples of settings included are clutter, inbox and sweep rules.
    Accounts: Choose how your emails will flow in and out of your accounts. An example of a setting included is forwarding.
    Attachment options: Choose whether you would like to be prompted each time on how you would like to attach your documents.
    Layout: Customize the look of your inbox and email messages. Examples of settings included are email signature.

Email Signature

An email signature is a short amount of text that appears at the bottom of emails, and usually contains your name and other personal details. Email signatures can be automatically included in your email to inform the recipients on who sent the email and to provide other details they may need. To learn more about using an email signature at UOW, check out our ‘Email Etiquette’ resource.

To add a signature:

  1. Go to Settings > Mail > Layout > Email signature.
  2. Write any relevant information you would like to include in your email signature, such as Name, Faculty, Course, in the given area.
  3. You can then either choose to tick one or both Automatically include my signature on new messages I compose and/or Automatically include my signature on messages I forward or reply to, and then click on the ‘Save’ buttonuowmail save


You can forward your emails to another address, which is useful to streamline your emails if you have several accounts, or if you would like to stop using an account but don’t want to miss any important emails.

To turn it on/off:

  1. Go to Settings > Mail > Accounts > Forwarding.
  2. Select Start forwarding and under that enter an email address where you would like to redirect all future emails, tick or un-tick the Keep a copy of forwarded messages, and then click on the ‘Save’ button
  3. To turn ‘Forwarding’ off go to Settings > Mail > Accounts > Forwarding.
  4. Select Stop forwarding and then click on the ‘Save’ button


The Clutter folder in your UOWmail account is used to sort low priority messages out of your Inbox. It does this by analyzing your email habits, and based on your past behavior, it determines the messages that you’re most likely to ignore and moves them so you can easily scan for important messages within your Inbox.

To turn it on/off:

  1. Go to Settings > Mail > Automatic processing > Clutter.
  2. Tick Separate items identified as clutter, and then click on the ‘Save’ button 
  3. To turn ‘Clutter’ off go to Settings > Mail > Automatic processing > Clutter and un-tick Separate items identified as clutter, and then click on the ‘Save’ button .
    NOTE: The Clutter folder will remain in Outlook even after you turn off the Clutter feature.

Further resources