As a modern academic library, services must keep pace with the real-life challenges faced by higher education students today, including learning anywhere, any time.
The JISC Student Digital Experience Insights Survey provided a benchmark against which to assess future efforts in the digital learning environments space. Although UOW Library services were not targeted directly, the survey focused on specific areas of digital literacy, based on needs identified by UOW students and will inform future work in that area.
Focusing on digital first enables ongoing prototyping and development of services such as Live Chat. Tailored learning objects for the development of information and digital literacy skills and the Assignment Calculator are valuable additions to the unmediated resources available to students.
These services build on foundational work undertaken over the life cycle of the Future-Ready Library Strategy and position the Library well to accommodate the increasing shift toward hybrid and online methods of teaching and research.