Step 1: Contact UOW Security on 4221 4900, or raise an Emergency Alert , a First Aid Alert or Help call using SafeZone App, or dial #1 at any Security telephone.
Step 2: Dial Triple Zero, 000 for Police, Fire Brigade or Ambulance.
For general enquiries and safety escorts
Contact UOW Security on 4221 4555 or dial #3 from any campus security telephone.
Mobile Telephone: 0407 287 750
Fax: 4221 3287
Members of the campus community provide invaluable support to UOW Security operations by:
- Reporting emergency incidents (e.g. first aid or fire incidents) immediately.
- Reporting any problems, suspicious persons and non-emergency incidents immediately.
- Following the directions of Security Officers
General Support Staff are on duty at the UOW Security Operations Centre, Building 72, Northfields Avenue:
- During session – Monday to Friday, 7am - 11pm
Out of session – Monday to Friday, 10am - 6pm
Outside these times the telephones are supported by a pager third party call centre and Security Officers will be contacted to deal with enquiries and assistance.
Call centre support
All telephones are supported by a third party call centre service. Please leave:
- your name
- a brief message
- a contact number or your location where a Security Officer may meet you.
A Security Officer will respond to your call.
Example Messages:"Security, could I have a safe escort about 9.50 pm. Collect me at Office G1050, Building 19. Please confirm to phone 42213995, Joan Smith". If you don't have a contact number: "Security, could I have a safe escort to Western Carpark. Meet me at 9.50pm, northern entry Building 40, Joan Smith." (Please allow 10-15 minutes notice.)
Contacting Security at Regional and Metropolitan UOW Campuses
UOW Security licensing
University of Wollongong
Master Licence No: 407370903
NSW Security Industry Act 1997
Note: UOW's approved Security Contractor is SNP Security
Master Licence M/L No: 400674602