Frequently asked questions
- Q. What should I do if i am injured at work?
- Q. How do I make a workers compensation claim?
- Q. Who is eligible to claim workers compensation?
- Q. Do I need a certificate of Capacity?
- Q. How will UOW support my recovery at work?
- Q. What should supervisors do when a worker is injured?
- Q. When should i report an injury or make a claim?
- Q. Have there been changes to Workers Compensation with regards to psychological illness?
- Q. Which legislation relates to workers compensation?
A. Complete the SIRA Workers Compensation Claim Form and provide it with your Certificate of Capacity to the Wellbeing and Safety Unit.
You can contact Rachael Doves, Neil Ryan or the Wellbeing and Safety Unit on 02 4221 3931 for help with the process.
A. Workers and some deemed workers may be eligible to claim workers compensation if they are injured or become ill because of their work.
Eligibility depends on your work arrangement and the injury. If you are unsure, contact the Wellbeing and Safety Unit for advice.
A. Yes, if you need medical treatment or time away from work. Ask your doctor to complete a SIRA Certificate of Capacity. This explains what you can and cannot do at work. Make sure you sign the worker declaration section.
A. UOW will support you to recover at work where it is safe to do so. This may include changes to your duties, hours, work location, equipment or support arrangements.
A. Supervisors should keep in touch with the injured worker, consider suitable duties early, protect privacy and work with the Wellbeing and Safety Unit throughout the claim process. Supervisors may also have to put in place actions to help keep the workplace safe.
A. Report your injury as soon as possible, even if you are not sure whether you will make a claim.
Claims should usually be made within six (6) months of the injury.
A. Changes to workers compensation legislation for psychological illness claims came into effect from 1 July 2026. A summary of these changes is available via the SIRA website. UOW has included these changes into its claim process and decision making.
A. Workers compensation is regulated by the State Insurance Regulatory Authority (SIRA). Related legislation includes: