Performance Standards
- 1. UOW collects and acts on student feedback on the quality of their learning experience
- 2. UOW actively monitors and acts on student retention and progression rates
- 3. UOW maintains, monitors and acts on comparative data on the performance of students
- 4. UOW graduates achieve stated learning outcomes
- 5. UOW graduates have good employment outcomes
- 6. UOW collects and acts on staff feedback on the quality of learning and teaching?
- 7. UOW regularly evaluates its performance in L&T and Research Training
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
| 1.1 All students and HDR candidates , regardless of their mode or location of study, have the opportunity to provide feedback on the quality of their learning experience |
SES and CEQ (including PREQ) or equivalent administered across all teaching locations SEBS and TEBS results APR Feedback (HDR) |
Student Charter Subject and Teacher Evaluation Procedures HDR Progress Guidelines |
HES 5.3.5 | UEC/URC> Academic Senate |
| 1.2 UOW systematically collects and analyses data and uses it to improve the overall student experience, including the online student experience |
SES and CEQ/GOS results CSO Reports |
Procedure for Monitoring Comparative Student Outcomes (CSO) | HES 5.3.7 | UEC/URC> Academic Senate |
| 1.3 UOW closes the feedback loop by communicating to students and HDR candidates regularly about changes made in response to their feedback |
SES report |
Subject Outlines UOW website information on “You Told Us, So We Are…” |
UEC> Academic Senate |
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
| 2.1 UOW compares attrition rates by course, student cohort, mode and location of study as a means to improve retention and assure equivalence |
UOW attrition rates over time Deep Dive reporting on L&T KPIs Annual Reviews of Collaborative Delivery |
Collaborative Delivery Annual Review Procedures |
HES 1.3.5 and 5.3.3 Department of Education Selected Higher Education Statistics |
UEC> Academic Senate |
| 2.2 UOW compares progression rates by course, student cohort, mode and location of study as a means to improve progression and assure equivalence |
UOW progression rates over time Annual Reviews of Collaborative Delivery |
Collaborative Delivery Annual Review Procedures |
HES 1.3.5 and 5.3.3 Department of Education Selected Higher Education Statistics |
UEC> Academic Senate |
| 2.3 UOW compares retention and progression rates with other comparable institutions |
UOW rates compared to the sector average Annual Reviews of Collaborative Delivery HES Benchmarking Dashboard (from 2023) |
Collaborative Delivery Annual Review Procedures Council KPIs |
Department of Education Selected Higher Education Statistics HES Benchmarking Dashboard (from 2023) |
UEC> Academic Senate |
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
|
3.1 Information on the performance of student cohorts by entry pathway, entry level, and mode of study and location of study is reported and monitored on a sessional basis |
CSO Data Reports Faculty Monitoring reports received; issues followed-up |
Procedure for Monitoring Comparative Student Outcomes (CSO) |
HES 1.3.6 |
EPAQ> UEC> Academic Senate |
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
| 4.1 Assurance of learning is undertaken to assess students and HDR candidates against course and subject learning outcomes |
Curriculum mapping CEQ/GOS data Quality of HDR candidates’ theses, publications and conference papers etc. (in accordance with disciplinary standards) |
Course Design Procedures Course Monitoring and Review Procedures Teaching and Assessment: Assessment & Feedback Policy HDR Thesis Preparation, Examination and Outcomes Policy and Process |
HES 1.4.3; 1.4.5 and 1.4.6 Australian Qualifications Framework AACSB Standards |
FEC> UEC> Academic Senate Thesis Examination Committee |
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
| 5.1 UOW graduate outcomes compare favourably to the sector as a whole |
GOS and ESS results over time GOS and ESS results compared with benchmarking group and national average for sector |
Employer Satisfaction Survey |
HES 5.3.4 | UEC> Academic Senate |
| 5.2 Employers report a high level of satisfaction with UOW graduates | Employer Satisfaction Survey Results | - | - | UEC> Academic Senate |
| 5.3 UOW has a strong and active alumni network |
Number of “active” alumni Attendance at Alumni functions |
UOW Strategic Plan | - | University Leadership Group > University Council |
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
| 6.1 All staff, regardless of their employment status (full-time or part-time, permanent or casual) or location, have the opportunity to provide feedback on the quality of learning and teaching at UOW and on their own wellbeing |
Workplace Survey – Your Voice UOW Pulse Surveys Staff surveys as part of course review processes |
Course monitoring and Review Procedures | HES 5.3.6 |
UEC> Academic Senate People and Culture Committee > University COuncil |
| 6.2 All Learning and Teaching committees review their performance and work plans regularly to ensure opportunity for member input and feedback |
Committee self-evaluations Reporting against work plans Annual DVCA Report to Council on Learning and Teaching KPIs |
UOW Strategic Plan UOW Gold Standard Committee Service |
HES 6.3.1 | FECs > EPAQ > UEC> Academic Senate |
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
| 7.1 All teaching is evaluated on a regular basis at the subject and course level and all teachers have the opportunity to review feedback on their teaching |
Teacher Evaluation By Students reports School and faculty reports APR Feedback |
Subject and Teacher Evaluation Procedures Probation and Promotion Policy and Procedures HDR Progress Review Guidelines |
HES 5.3.6 | UEC> Academic Senate |
|
7.2 Each research student is able to evaluate their research supervisors annually, during the APR, and supervisors are given opportunities to review this feedback once aggregated across multiple candidates |
PREQ Results APR Process |
HDR Progress Guidelines HDR Rules |
HES 5.3.6 | URC> Academic Senate |
|
7.3 Review and improvement activities are informed by regular external referencing against comparable courses of study at other institutions |
National and International rankings (for L&T) Benchmarking outcomes Course review outcomes GOS and SES Benchmark Group Deep Dive Reporting on L&T KPIs |
WATTLE Fellows External Referencing Peer Review of Assessment Standards Procedures |
HES 5.3.1 | UEC > Academic Senate |