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Help in an emergency

I’m not safe or I need to report an incident

On campus

Security 4221 4900

  • Dial #1 at any Security Telephone
  • A Control Room Operator is available to answer your calls during the following periods:
    • In Session 7.00 am – 11.00 pm Monday to Friday
    • Out of Session 10.00 am – 6.00 pm Monday to Friday
    • Outside the above periods your call may be answered by the Service’s third-party call centre. Or alternatively you may speak directly to an Officer on mobile telephone 0407 287 750 or by using the Speed dial Ext: 6555.

Safety escort 4221 4555

  • Dial #3 at any Security Telephone
  • Safety escorts are generally provided after dark to staff or students returning to their vehicles or walking to the bus stops on campus or Northfields Ave
  • Anyone may call UOW Security when they feel they need to use this service.

Reporting incidents of sexual assault or sexual harassment

At home and in the community

Emergency assistance Call 000

  • For immediate 24/7 emergency assistance (police, ambulance or fire): Call Triple Zero 000
  • Know your location on campus
  • Call 000 and explain your emergency
  • You will be directed as to what to do

UOW after hours crisis support Call 1300 036 149 or Text 0488 884 164

Counselling and crisis support 4.30 pm-9 am Monday to Friday and all weekends, public holidays, and during the Christmas to New Year period

Lifeline Australia Call 13 11 14

24/7 personal crisis and suicide prevention service

Rape and domestic violence services Call 000

Find out more on the sexual assault / sexual harassment support page

For non-emergencies and general enquiries contact the NSW Police Assistance Line.

For other organisations/contacts, see our Online & Phone Counselling Services resources page.

I need to talk to a counsellor now

If you need to speak with someone and it cannot wait call Lifeline, or the UOW after hours crisis support line, or the suicide call back services


Phone: 13 11 14


UOW after hours crisis support line

Phone: 1300 036 149
Text: 0488 884 164

4.30 pm-9 am Monday to Friday
and all weekends, public holidays and Christmas to New Year period

Suicide call back services

Phone: 1300 659 467

24 hours a day
7 days a week