Student feedback

It's your UOW: Creating a better student experience

Student feedback is important to us

Whatever stage you're at in your time at UOW, your feedback helps shape a better student experience. Every idea and insight you share drives real change, and we're listening.

Have your say

How your feedback makes a difference

Have your say

There are many ways to share your ideas and give feedback about your classes and programs, university services and facilities, and student life.

Focus groups and consultation sessions

Attend a session and have your say on the future direction of UOW

VC Students' Forum, 16 October

A recording of the event, along with responses to questions that couldn’t be addressed during the event, is now available in AskUOW

Students as partners

Join our partnership community and play an active role in decisions that affect your university experience

Student representation

Become a student representative and use your voice to help shape the student experience

University surveys

Surveys help us better understand your experiences and make improvements to our courses and campuses

Student Services and Amenities Fee (SSAF)

Each year UOW invites students to give feedback on how SSAF should be spent

Safe and Respectful Communities (SARC), Wellbeing and Complaints services

We’ve listened carefully to your feedback and, based on what you told us, we’ve developed a revised change proposal that better reflects the priorities and expectations of our student community. To see how your feedback has informed the revised proposal, please visit AskUOW.

The second stage of consultation is open until 16 December. To have your say, please register for a focus group, or submit feedback (anonymously if you prefer) via this student feedback survey.

Date	Time	Location
Thursday, 4 December	5.30 pm – 6.30 pm	Online
Monday, 8 December	10 am – 11 am	Online
Tuesday, 9 December	10 am – 11 am	Accommodation – Gamers' Room (Building 74) at KBV, Wollongong campus

General sessions (covering a range of topics)

These consultation sessions have now concluded.

Library, Student Academic Success and Careers Student Services

These consultation sessions have now concluded.

UOW plans to bring together a range of student services on the Ground Floor of the Library to create a more connected and accessible experience for all students.

Key feedback from students

The following feedback was received from students in a consultation session on 14 October, 2025.

The ground floor of the library is a valuable space for group and individual study. It has a good balance of quiet for study but enough noise that you can have a conversation. Any changes to this space shouldn't take away the focus on study.
Students worry that introducing AskUOW services might change the current vibe and disrupt the calm environment.
Careers and academic support are valued but need to be easier to find and access. Having the Student Success Hub in building 19 makes it hard to find. Students agreed that locating this service to the Library would make it more accessible and visible.
The idea of installing computers where students can book appointments and find information was welcomed.
Improvements could be made to make the space more welcoming to Indigenous Students.
Students value the services provided by the Academic Skills Centre within the library and discussed that it was easy to find, locate and loved that they could book appointments and use drop in assistance as needed

HDR sessions

These consultation sessions have now concluded.