Student feedback

It's your UOW: Creating a better student experience

Student feedback is important to us

Whatever stage you're at in your time at UOW, your feedback helps shape a better student experience. Every idea and insight you share drives real change, and we're listening.

 

Have your say

How your feedback makes a difference

How to get involved

Turn your insights, ideas and stories about the UOW experience into real action that shapes what matters to students. 

Join the UOW Community of Student Partners to get first access to opportunities that will bring your voice to projects and decisions affecting campus life.

Think. Act. Represent.

Join the community

Have your say

There are many ways to share your ideas and give feedback about your classes and programs, university services and facilities, and student life.

Consultation sessions and focus groups

1. Tell us what you think about Moodle

We're looking for your feedback on UOW's Learning Platform (Moodle) to better understand how digital learning environments support different students, where barriers exist, and what could be improved. 

Whether your experiences have been positive, challenging, or somewhere in between, your feedback will help shape future improvements to create a more inclusive and accessible digital learning experience. 

Complete the anonymous survey

Have more to say? Attend a focus group!

Students who have experiences, insights, or perspectives they would like to discuss in more detail are also invited to register their interest in participating in a one-hour focus group.

Students selected to participate in a focus group will receive a gift voucher. 

Submit an Expression of Interest

Note: Submitting an Expression of Interest does not guarantee a place in a focus group.

2. ELEVATE Interviews – Help improve the way UOW collects student feedback

Have your say and help shape the future student experience at UOW

We're looking for students to participate in a one-hour online interview as part of the ELEVATE Project, a University-wide initiative exploring how UOW uses feedback, data, and evidence to improve learning quality and student success.

We want to hear about your experience of providing feedback to UOW, whether through surveys, student representation, focus groups, consultations, or other channels.  What's working well? What could be improved? How can student voices have greater impact?

The interview will be conducted by Dr. Jan McLean, an experienced higher education adviser supporting the project.

πŸ•’ 1-hour online interview
πŸ“… Times available is either Tuesday, 20 October 12.30 – 1.30 pm or Thursday, 29 October 12.30 – 1.30pm
🎁 Receive a e-voucher as a thank you for your time

Interesting in participating? Register your interest here.

Your insights will help shape UOW's future approach to quality enhancement and student success.

3. Think.Act.Represent – Student Advisory Council casual 2027 positions open now

Your chance to lead in 2027.

Want to turn your ideas into impact?

If you've enjoyed being involved in student partnership this year, feel strongly about an issue, or want to help make the student experience better, a casual student representative role could be your next step.

It's an opportunity to:

  • step into a leadership role
  • advocate for issues that matter to students
  • bring student perspectives into important conversations
  • build valuable experience while making a difference

Think you could be a great student rep in 2027?

click to see what roles are open for recuitment

Not for you? If you know someone who would be fantastic, send this their way and encourage them to apply.

Safe and Respectful Communities (SARC), Wellbeing and Complaints services

These focus groups have now concluded.

We’ve listened carefully to your feedback and, based on what you told us, we’ve developed a revised change proposal that better reflects the priorities and expectations of our student community. To see how your feedback has informed the revised proposal, please visit AskUOW. 

Further feedback can be submitted (anonymously if you prefer) via this student feedback survey. 


Library, Student Academic Success and Careers Student Services

These consultation sessions have now concluded. 

UOW plans to bring together a range of student services on the Ground Floor of the Library to create a more connected and accessible experience for all students.

Key feedback from students

The following feedback was received from students in a consultation session on 14 October, 2025.

  • The ground floor of the library is a valuable space for group and individual study. It has a good balance of quiet for study but enough noise that you can have a conversation. Any changes to this space shouldn't take away the focus on study.
  • Students worry that introducing AskUOW services might change the current vibe and disrupt the calm environment.
  • Careers and academic support are valued but need to be easier to find and access. Having the Student Success Hub in building 19 makes it hard to find. Students agreed that locating this service to the Library would make it more accessible and visible.
  • The idea of installing computers where students can book appointments and find information was welcomed.
  • Improvements could be made to make the space more welcoming to Indigenous Students.
  • Students value the services provided by the Academic Skills Centre within the library and discussed that it was easy to find, locate and loved that they could book appointments and use drop in assistance as needed