Exam FAQs

End-of-session final exams are mostly held online and remotely, except for a small number of exams with a practical assessment component. The University’s Online Examination Procedure has been published and is available online. This procedure directs UOW staff and students on the process to be followed when conducting and undertaking end-of-session online examinations.

UOW will be invigilating (supervising) online exams that require exam invigilation as part of their accreditation requirements via the online learning integrity tool called Proctorio.

Students will receive more detailed information about their exams via SOLSmail.

 

Note: If you are sitting a UOW College exam or are enrolled at an offshore campus, please refer to their websites for specific information relating to your exams.

Your exam timetable and information

Personalised exam timetables for Autumn will be published in SOLS (under Timetable > Exam Timetable) on 6 May 2022. For timetable release dates for other sessions, visit the exam dates page.

To view your exam timetable:

  1. Click the Access Exam Timetable button in the Exam Timetable menu item in SOLS
  2. You may then need to log in to your UOW account again
  3. Select the correct exam period

Unable to access your timetable?

When trying to view your timetable, if you see the error message; ‘Sorry your login was correct but you are not recorded in our database’, please try the following troubleshooting steps:

  1. Make sure that you are looking at the exam event in the correct session of study.
  2. If you are not in the correct exam event click ‘view a different exam period’, ‘click here’, and select the correct exam period.
  3. If you are in the correct exam event and still see the error message please try refreshing the page.
  4. If you still cannot access your timetable, try opening an incognito window or another browser. You will be prompted to log in with your UOW credentials again.
  5. If you are still not able to view your timetable contact the Exams Team at exams@uow.edu.au.

Some subjects do not have centrally scheduled/administered final exams, may have a different final assessment, or your Subject Coordinator may choose to organise the exam themselves.  Only centrally scheduled exams will be displayed on your personalised exam timetable in SOLS. Your Subject Coordinator will communicate with you directly regarding details of final assessments for subjects that do not have centrally scheduled/administered final exams. 

Your exam timetable will be organised by subject. Under each subject, the following details will be listed:

  • The time the exam starts and the duration of the exam
  • The format of the exam and whether it will be invigilated (supervised)
  • Items you should have available to complete the task (e.g. UOW approved calculator/textbooks or other reference material)
  • Reasonable adjustments (if you have applied and been approved for them)

If you have any questions about your exam timetable, please contact the Exams Team at exams@uow.edu.au.

The format, timing and submission processes for final exams are specific for each subject and will be listed on your exam timetable. Exam formats include:

If you have any questions about your exam timetable, please contact the Exams Team at exams@uow.edu.au.

You can also refer to UOW's Online Examination Procedure (PDF) for information on the process staff and students must follow when conducting and undertaking end-of-session online examinations.

Your exam timetable will outline the materials permitted for your exam and any reference material required for the exam.

Listed reference materials may include:

  • Open book – reference materials permitted
  • Restricted – only materials specified are permitted (e.g. textbook, formula sheet, UOW Approved Calculator)
  • Closed book – no reference materials are permitted

All exams that are not invigilated will be open book. Academic integrity still applies, and students are expected to only submit work that they have written themselves. Open book does not mean you can discuss the exam with anyone during the exam. When answering questions, make sure you don’t copy exactly what is written in your textbook, lecture notes or any other resources. You still need to show that you have studied the content and can express it in your own words.

You should ensure that you are available to sit exams during the entire exam period, as holidays and normal work and carers' commitments are not considered valid reasons for missing an exam.

However, Academic Consideration may be granted in serious or extenuating circumstances which are beyond your control and which significantly impair your ability to sit an exam or complete an assessment task.

If your Academic Consideration request is approved, you will be allocated a WD – Withheld Deferred grade for the subject, until such time you have successfully completed the deferred exam.

For Autumn, deferred exams will be held between 18 – 22 July 2022.

If two of your exams are scheduled at exactly the same time on the same day, this is considered to be a direct clash. In most of these cases, UOW will contact you with details of the arrangements which will be made to deal with the clash. If you are concerned that you have not heard from us, you should contact the Exams Teamwithin one week following the timetable being released with details of the clash.

When scheduling exams, UOW attempts to avoid any students having to sit exams for two subjects on one day. However, it is not possible to have every student with only one exam per day. Approximately 10% of students in any given exam period will have two exams scheduled on the same day. This is not considered to be a clash situation, and under normal circumstances exams will not be rescheduled.

You are able to apply for an adjustment to your exam timetable if your timetable shows that you have:

  • MORE than two exams scheduled on any one day,
  • MORE than three exams scheduled on two consecutive days, or
  • You are residing overseas and the scheduled exam start time falls between 9pm and 7am in your local time.

To apply for an adjustment to your exam timetable, you must submit a request for special exam arrangements form by 13 May 2022.

If approved, an adjustment will be made to your exam timetable and you will be contacted by the Exams Team with further details.

If you are studying by distance, you are not required to organise a supervisor for your exams, as your exams are being delivered online and remotely. 

If you are undertaking your exam in another country, please take note of different time zones as explained below.

All exam dates and times for Australian-based UOW subjects are listed in Australian Eastern Standard Time (AEST). This includes due dates and submission times for alternate assessment tasks.

If you are currently residing overseas and enrolled in Australian-based subjects, you should account for any time difference between AEST and your local time zone. This online Time Zone Converter can assist in converting a date and time in AEST to your local time zone overseas.

If you are unable to sit an exam at the scheduled time due to time zone issues please contact the Exams Team before 22 May 2022 to assess alternative exam sittings for you. Alternate exam sittings will only be approved if your exam start time falls between 9pm-7am in your local time. Alternate exam sittings will be allocated to the closest standard exam start time e.g. 9am, 1:30pm, or 6:00pm. 

 

Any provisions that we can reasonably accommodate will be provided. There may be some aspects of your RA document that we are not able to assist within a remote environment. This will be discussed with you to determine alternate arrangements. If you have concerns about your individual RA document please contact your Disability Liaison Officer.

If you are required to take a deferred or supplementary exam, you will not be eligible to graduate until your final results are released. Once results are released, you can reapply to graduate in the next available conferral round and will be conferred at the earliest opportunity. You can find exam key dates on our website.

Preparing for your exams

Yes. Please check the key dates pages for study recess and exam dates.

Here's a checklist of things to help you prepare for your final exams:

1. Read your exam timetable carefully

Your exam timetable in SOLS will list all the important details about each exam, including any timing requirements, exam format, and any required/permitted items (like calculators and textbooks).

2. Test your technology ahead of exam day

If you are sitting a Proctorio invigilated exam, it’s important you complete the mandatory Test Your Technology - Proctorio Practice Quiz in Moodle before the exam period to ensure your equipment works correctly and to allow time for alternate exam arrangements to be made if needed. If you have any trouble completing the quiz, please email the Exams Team at exams@uow.edu.au

For more information about Proctorio and online exam supervision, visit this page.

3. Have a stable internet connection

Ensure your internet connection is not interrupted or slowed. Ask other household members not to use streaming services or download large files while you are sitting your exam.

4. Ensure your devices are charged

If you’re using a laptop, make sure it’s charged and you’re near a power source should you need it.

5. Set up a quiet, private workspace away from others

If you are sitting a Proctorio invigilated exam, please note that the Proctorio tool does record audio through your computer's microphone during your exam, and may pick up background noise from others. So if you live in a shared household, it is important to inform those within recording range that you are undertaking an exam to ensure they are aware a recording is in progress.

If you’re concerned that your environment is not suitable to sit an exam, please complete this special exam arrangements form.

6. Allow plenty of time to set up

Ensure you’ve allowed plenty of time beforehand to set up your device, check your internet connection and log into the system.

7. Have your ID ready

If you are sitting a Proctorio invigilated exam, you will need to show your UOW student card, UOW College student card, passport or Australian driver licence at the start of your exam. If you are using a passport or driver licence, the name and photo need to be clearly visible to be captured by the webcam. However, other personal details license/passport numbers, date of birth, addresses and card numbers should be covered/masked so these details are not visible and cannot be captured by the webcam.

7. Know what to do if you need help during an exam

If you experience any technical difficulties contact the Exam Support team for advice as soon as practicable via the details below:

Live Chat
Phone: +61 4221 3000

You can also refer to our UOW Troubleshooting For Proctorio Exams Guide (PDF) for self-help. 


If you think you may not be able to complete your exams at home due to internet connectivity issues, a lack of required IT equipment or other extenuating circumstances, please complete the request for special exam arrangements form.

Invigilation is the term used to describe the process of exam supervision.

There are some UOW subjects that require exam invigilation due to accreditation requirements. Invigilation allows us to ensure high academic integrity and to monitor for possible academic misconduct.

Some exams in Autumn and Trimester 2 will be invigilated via Proctorio.

If you have an online exam that will be invigilated via Proctorio it will be noted on your personalised exam timetable and you will receive information via SOLSmail.

UOW campuses are open and available to students.

For more information on accessing our facilities and staying COVID safe on campus, visit our website.

Students can also continue to access our full range of academic and personal support services online.

Students who don’t have access to Wi-Fi, a place to study, a computer, or who don’t have a webcam/microphone and have an online invigilated exam may be able to request equipment or seek other IT support.

If you are unable to sit your exams at home (e.g., you do not have an adequate workspace), please complete the special exam arrangements form by 20 May 2022.

On exam day

Your exam timetable in SOLS will include instructions on how to access each exam. Most exams will be hosted online on the subject’s Moodle site. If you have any questions about accessing exams, please contact your Subject Coordinator.

If you think you may not be able to complete your exams online from home due to internet connectivity issues, a lack of required IT equipment, or other extenuating circumstances, please complete the request for special exam arrangements form by 20 May 2022.

You can still commence an online exam late, but you will not be given extra time to compensate for starting late.

If you are completing an online invigilated exam please have your ID (UOW student card, UOW College student card, Australian Driver Licence or passport) with you for the ID checks at the beginning of the exam. Note: If you are using a passport or Australian driver's license, the name and photo need to be clearly visible to be captured by the webcam. However other personal details such as licence/passport numbers, date of birth, addresses and card numbers should be covered/masked so these details are not visible and cannot be captured by the webcam.

 You will receive detailed instructions before your exam.

  1. After you pass the 'System Diagnostic Test', you will be asked to hold your UOW Student ID Card (or other approved photo ID) in front of your webcam for a scan.
    1. Prepare ahead of time by applying for a UOW student ID card by completing the Request for UOW Student ID card form
    2. If you do not have a UOW student card you can use your UOW College Student ID card, passport or Australian driver licence.
    3. If you are using a passport or Australian driver licence, the name and photo need to be clearly visible to be captured by the webcam. However other personal details such as licence/passport numbers, date of birth, addresses and card numbers should be covered/masked so these details are not visible and cannount be captured by the webcam.
  2. Hold your card in-front of the webcam so that the photo, initial(s), last name, and student numbers are clearly visible.
  3. The program will scan your card and take a picture of it.
  4. If the information is not easy to read, retake the picture using the 'Re-take' button or use the 'click here' button.
  5. Examples of unclear pictures include pictures that are: overexposed, underexposed, too close, too far away, out of focus, and/or contain reflections.
  6. The UOW Exams Team will check and confirm the image captures of all the exam takers. If there are any issues, you may be contacted shortly after your exam.

Your ID information is stored in an encrypted cloud server in Australia that only UOW can access.

Proctorio does not use any form of biometric analysis however it does complete some image processing to determine it has captured a sufficient photo of your ID and face.

You can conduct your ID check in your own private space by revealing full face just for the ID checking process. Just like previous ID checks that occurred on-campus, students can request that only female invigilators confirm their identities and view full face images for ID checking purposes. If you would like to request this please contact exams@uow.edu.au 

If a UOW approved calculator is required for your exam, this will be indicated on your personalised exam timetable in SOLS. You can see if your calculator is a UOW approved calculator by checking the list of approved models

If you experience any technical difficulties contact the Exam Support team for advice as soon as practicable via the details below:

If you call the Exam Support team for assistance, or are waiting for a response, please be reassured that our support staff will be able to respond to your needs.  

There is no need to inform your Subject Coordinator if you are experiencing any technical difficulties, the Exam Support team provide each Subject Coordinator with this information. 

If the technical trouble cannot be resolved, you should submit a remote exam issues report.

If you have an urgent requirement to step away from your desk during an exam, please follow the instructions below:

In an invigilated exam

We strongly recommend that students go to the bathroom and take care of anything which may require their attention before the exam start time. If you do need to use the bathroom or leave your desk for another urgent reason during the exam, the period you are away from your desk will be flagged as a potential irregularity for review. Before you leave your room and move away from your device, you can speak to your device camera "having a bathroom break". This will assist invigilators with the review.

In an exam that is not invigilated

You can step away from your desk for a quick break, but you must return and complete the task within the set time requirements and will not be allocated any extra time.

If you need to leave during a timed remote online exam due to illness and are unable to complete it, you may be able to apply for academic consideration to undertake a deferred exam.

However, if you become ill during an exam but complete and submit it, you are no longer eligible to apply for academic consideration. In this instance, you must contact your Subject Coordinator after the exam to discuss your options.

If you are unable to sit an exam due to illness or another extenuating circumstance, you must apply for academic consideration to request a deferred assessment.

If your academic consideration application is successful, you will be allocated a WD – Withheld Deferred grade for the subject, until such time you have successfully completed the deferred assessment.

After your exam

Because you uploaded your workings out you did on paper on an electronic document, UOW has a copy and will not require yours. Students are not allowed to share their workings out with anyone else and should destroy their copies. 

Academic misconduct rules apply to all exams.

All submitted work will continue to be assessed for academic integrity as per normal processes, and students found to be in breach of academic integrity may be subject to academic misconduct penalties.

For more information on the types of academic misconduct at UOW, and associated penalties, please visit the Academic Integrity website.

You can find the legend of grades, publication dates of results and information about how to request the review of a mark or grade on our exams and results webpage.

Exam support

General enquiries

Email: exams@uow.edu.au

View our exam FAQs for self-help

Have an issue during an exam?

Call the Exam Support Hotline: 4221 3000
or
Chat online with our IT Support Staff

 

Want to report an issue following an exam? 

You can use the Remote Exam Issue form to report other issues to your subject coordinator that may need to be taken into consideration while marking your exam.