Student Management Package (SMP)

Outage this weekend: Saturday 24 May 2025 6 pm to Sunday 25 May 2025 8 am due to IMTS scheduled outages.

Access to all Student Management Package (SMP) systems may be impacted.

If you require access to SMP systems, we require that you complete an access request form.

• For staff with access to the UOW intranet, access request forms can be found on our intranet site.
• For staff without access to the UOW intranet, contact us via our ServiceNOW portal and we will assist you with your access requirements and provide you with appropriate access request forms.

All staff accessing the student systems are reminded of their responsibility to comply with UOW’s Privacy Policy and IT Acceptable Use Policy.

You must not access, use, disclose, reproduce or deal with any confidential or personal information except where it relates to a legitimate business function which is specific to your role at UOW.

You must use your best endeavours to prevent unauthorised disclosure of any confidential or personal information to any person or body.

All UOW Data should be stored on UOW Approved devices or storage solutions in line with UOW's IT Acceptable Use Policy.