Student Management Package (SMP)

Outages next weekend: Saturday 6 December 2025 6 pm to Sunday 7 December 2025 8 am due to IMTS scheduled outages.

Access to all Student Management Package (SMP) systems may be impacted.

If you require access to SMP systems, we require that you complete an access request form.

• For staff with access to the UOW intranet, access request forms can be found on our intranet site.
• For staff without access to the UOW intranet, contact us via our ServiceNOW portal and we will assist you with your access requirements and provide you with appropriate access request forms.

All staff accessing the student systems are reminded of their responsibility to comply with UOW’s Privacy Policy, Information Security Policy and Acceptable Use of IT Resources Policy.

You must not access, use, disclose, reproduce or deal with any confidential or personal information except where it relates to a legitimate business function which is specific to your role at UOW.

You must use your best endeavours to prevent unauthorised disclosure of any confidential or personal information to any person or body.

All UOW Data should be stored on UOW Approved devices or storage solutions in line with UOW's Acceptable Use of IT Resources Policy.