Borrowing

* The maximum number of loans and loan period may differ at international locations.

Placing holds

Placing a hold allows:

• students, staff and alumni to request an item on loan by another client (the other client receives a recall notice, often with a revised due date)
• students enrolled at Regional and Metropolitan campuses to request items from Wollongong Campus Library and have them sent to your campus
• eligible off-campus students to request items from Wollongong Campus Library and have them sent to your home address.

Students enrolled at Wollongong Campus cannot hold an item when it's available on the shelves at Wollongong Campus Library.

To place a hold:

1. Sign in to Library SEARCH if you aren't already.
2. Click 'Hold' in the item record, followed by 'SEND REQUEST'.

We will email you when the item is ready to pick up from your campus library (you must collect the item within 7 days).

Holds are not available for equipment loans, or for guest members.

UOW Library Borrowing app

Wollongong and Shoalhaven Campus Library clients can borrow directly from the shelves using our UOW Library Borrowing app.

App users:

1. Download and launch 'UOW Library Borrowing' from your app store.
2. Login to the app by scanning your Library card or entering your UOW login details. Once you have done this the first time, the app will remember your details.
3. Use the app to scan the barcode of the items you want to borrow - you can do this right from the shelves or from a study desk in the Library!

Kiosk users:

1. Login to the kiosk by the Service Desk by scanning your Library card or entering your UOW login details.
2. Scan your items to borrow them.

Renewing items

How to renew

Renewals for students

Students (Undergraduates, Honours, Diploma, Graduate Diploma, Non-degree and Masters by Coursework) can renew general collection items online, in person or by phone (02 4221 3545).

If an item is recalled, a revised due date will be applied, and the item will need to be returned to the Library.

If your Library membership is due to expire before the 170-day loan or renewal period, your items will be renewed until your membership expiry date.

Automatic renewals for staff, PhD and Masters by Research students

General collection items will be automatically renewed for staff, PhD and Masters by Research students, three days before the item's due date.

If the item is recalled, it will need to be returned to the Library.

If your Library membership is due to expire before the 170-day loan period, your items will be auto-renewed until your membership expiry date.

Renewals for Alumni and guests

Alumni and guests can renew their items manually by logging into their borrowing record.

Restrictions on renewals

Recalled items and equipment items cannot be renewed.

You are guaranteed a minimum 10 days with borrowed items, but if another Library client places a hold on your item it will be recalled and you must return it.

A recall may change your original due date (see borrowing conditions for standard loan periods).

If an item is recalled, the due date will be 10 days from the date the hold was placed or your original due date (whichever is earlier).

You will be emailed via your UOW email with the due date of a recalled item. Late fees apply.

Returning items to Wollongong Campus Library

During office hours, use the returns chute in the entry foyer.

After hours, return items to the after-hours bin at the rear west-side of the Library (outside the arcade, opposite the carpark).

Mail items to:

Client Services
University of Wollongong Library
Dharawal Country
Locked Bag No 8813
WOLLONGONG NSW 2522

Fines

Return the following items by the due time or due date to avoid being fined:

• Calculators
• Items requested by another client (hold) or otherwise recalled by the Library
• Items borrowed from another library

To see your fines balance from previously loaned and returned items, check My Library Card. Fines are calculated and added to your balance upon return of the overdue item.

Fine charges

Lost/damaged replacement costs

When an item has been lost or damaged beyond repair or further use, you will be required to cover the replacement cost (min. $95.00) plus a $10 administration processing fee.

Loss of borrowing privileges

You may not be able to borrow if any of the following apply:

• you have items flagged as lost on your record.
• the total amount you owe in fines is more than $60 (students, staff) or $10 (alumni, guests).
  
  

Note that the fines balance you see in My Library Card only includes fines from previously loaned and returned items. The total amount you owe may be more than this if you currently have an item that's overdue.

Paying fines

In-person:

Wollongong Campus Library Loans Desk (EFTPOS, MasterCard, Visa)

By phone:

Call us on 02 4221 3548 during business hours