Help & Support

UOWmail / Microsoft OFFICE 365 setup guides

You may like to connect your new UOWmail account with a desktop mail client and/or mobile device. 

Web Browser Access

Login at

Use the following setup guides to help setup your preferred application/device.

Server Settings: IMAP - pod51008

Server Information
  • Account Type: IMAP
  • Incoming Mail Server:
  • Outgoing Mail Server (SMTP):
Server Port Numbers
  • Incoming Server (IMAP): 993
    • Use the following type of encrypted connection: SSL
  • Outgoing Server (SMTP): 587
    • Use the following type of encrypted connection: TLS
More Info

Desktop Email Client


Please note that the Microsoft instructions for setting up a desktop email client give examples only of Server names.

Settings for UOWmail settings are in the table above

Email Setup Wizard

Enter the Wizard, answer a few questions about how you want to connect to your e-mail account. Based on your answers, we'll generate a topic that will help you connect to your e-mail quickly.

IMAP or POP E-Mail Programs

Instructions for Windows-Based E-Mail Programs

Instructions for Mac-Based E-Mail Programs

If the program you're using isn't listed above, use this information to set it up to get your e-mail.

Full Details:


To send and receive emails from your mobile device it must be able to support ActiveSync, IMAP4 or POP3 email protocols. ActiveSync, IMAP4 and POP3 are protocols available for delivering mail to your device.

UOW recommends using ActiveSync or IMAP4 protocol methods to connect to your UOWmail account.

  • ActiveSync synchronises your device and UOWmail, so they both show the same content.
  • IMAP4 (Internet Message Access Protocol) downloads mail to your device while retaining messages in UOWmail, and provides access to all created folders. All actions are "mirrored" and saved in UOWmail.
  • POP3 (Post Office Protocol) downloads mail to your device and deletes the original message from UOWmail - the only copy will be on your device. POP3 only gives access to new mail and created folders are not available.

We have identified a number of clients that require a border authentication session for the use of IMAP4. Not all clients require this eg outlook. We are currently investigating options to resolve this.


Microsoft Outlook

You can access your e-mail using Outlook. Outlook provides an optimised e-mail and collaboration experience.

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Apple Mac / iPhone / iPad

You can connect your Apple computer or Apple iPhone to your e-mail account.

You can use a Web browser or an e-mail program on your computer to connect to your e-mail account.

Download E-Mail from Connected Accounts

You can keep track of e-mail from other accounts by connecting to them from your Outlook Web App account.

You can connect up to five other accounts, such as Hotmail, GMail, and Yahoo! Mail accounts. This lets you send, receive, and read mail from all the accounts in one place.

Mobile Phone Setup

Setup Wizard

Set up your phone to access your e-mail messages, calendar, contacts, tasks, and voice mail messages.

Set Up Your E-Mail Account on Your Mobile Phone Use your mobile phone with your e-mail account.
Configuring Text Messaging and Notifications Learn how to send text messages from your e-mail account and receive calendar and voicemail notifications by text message.
Managing Your Mobile Phone Manage phone synchronisation and erase data from your phone if it's lost or stolen.
Learn About Using Your Apple iPhone with Your Account

If you have an Apple iPhone, you can use it to access your account information. The Apple iPhone can access your e-mail messages, appointments and meetings, and contacts. You can also read a transcript of your voice mail messages on your Apple iPhone.

Full Details:

Calendar & Reminders

Tips & Tricks

Use your calendar to store information about appointments and meetings.

Visit the Calendar and Reminders help page for assistance with

Full Details:

Contacts and Groups

Tips & Tricks

Use contacts and groups to store information in your personal e-mail address book.

Visit the Contacts and Groups help page for assistance with

Full Details:
Last reviewed: 6 August, 2013