Earlier in the year, we asked you what you thought about living in a UOW Student Residence in 2024. Here is what we are doing with your feedback to improve your residential experience.
Student Residence Satisfaction Survey – what you told us
Residences
- You told us you wanted more events at Bangalay and Graduate House… So we have doubled the number of events per month compared to 2023.
- You told us you wanted less cleaning inspections… So we have reduced the number of inspections throughout the year.
- You told us the laundry systems are not user friendly… So we are reviewing upgrade options at Bangalay and Graduate House.
- You told us you wanted more study spaces… So we have added study spaces in the Opal Lounge and Bangalay Common Room.
- You told us the bike sheds are cluttered and full… So we are working on a new bike shed for Graduate House, and a plan to remove unclaimed bikes to create more space.
- You told us you want upgrades to Campus East amenities… So we are giving parts of Campus East a facelift! 2025 will welcome residents with some exciting upgrades to our residence.
- You told us you want better events at Campus East… So we have hosted a wide range of more dynamic events in Session 2.
- You told us you want more variation in the catering at Campus East… So we have collaborated with Chartwells to review and implement a more diverse range of options and themed cuisine days.
- You told us you want better events at I House… So we have introduced an event feedback drop box where residents can submit their own event ideas.
- You told us the I House common areas could do with some extra care… So we have collaborated with staff to review and implement frequent common area audits to keep your common areas well looked after.
- You told us you want upgrades to I House social spaces… So we are giving areas of I House a facelift. Residents will soon see exciting upgrades to the Red Room!
- You told us you want better quality social and sporting events… So we are allocating more resources to improve the planning and quality of events, and collaborating with UOW Pulse for better promotion and joint activities.
- You told us you want us to improve our communication and streamline our admin processes… So we have created a working group that will review and standardise communication with residents.
- You told us you want workshops on dealing with roommate issues… So we are collaborating with the Student Mental Health & Wellbeing team to offer specialised workshops on shared living.
- You told us you want us to improve facilities and amenities… So we are adding more gaming rooms and looking at ways we can optimise the use of common areas in Building 68 to diversify our facilities.
