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Accreditation, standards, quality

Being part of PCOC demonstrates a commitment to maintaining quality and striving for ongoing improvement. The PCOC program can support organisations in meeting safety and quality standards. PCOC can help achieve and maintain accreditation.

Resources to ensure improved palliative care outcomes for all

Download the Mapping PCOC to the National Safety and Quality Health Service (NSQHS) Standards resource (pdf).

This resource supports PCOC services in Australia to achieve accreditation. It describes how PCOC can be used to meet standards. Examples of how to draw upon PCOC to demonstrate that standards have been met are included.

Download the Mapping PCOC to the National Palliative Care Standards 5th Edition resource (pdf)

PCOC supports services to meet palliative care standards. This resource illustrates ways you can use PCOC to demonstrate that you are meeting standards.

Download the Guide to implement, embed and sustain the PCOC program (pdf)

This resource provides step-by-step guidance to assist palliative care services to develop a plan for implementing PCOC, or to monitor and evaluate progress and identify areas for improvement. It also includes a readiness assessment.

Download the Embedding and sustaining PCOC bi-annual self-assessment tool (docx)

This tool can be used to identify gaps to:

  • Embed the PCOC assessment framework into routine practice
  • Drive quality improvement through using PCOC outcome reports, and progressing organisational change and service redevelopment
  • Improve health outcomes and experiences
  • Achieve PCOC benchmarks

This QI audit package supports palliative care services to ensure clinical assessment and quality improvement are done well.

These four PCOC resources help improve consistency in PCOC practice. Two of the resources focus on palliative care phase, one focuses on family / carer issues and one focuses on addressing a symptom that is of most concern to patients, which is pain.


© PCOC UOW 2020. The intellectual property associated with a suite of resources on this website is owned by the Palliative Care Outcomes Collaboration (PCOC), University of Wollongong. PCOC has placed resources in the public domain and is happy for others to use them without charge, modification or development. These resources cannot be modified or developed without the consent of the University.

PCOC is a national palliative care project funded by the Australian Government Department of Health.

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