SOLS Bulletin Added on Thu Nov 27 10:52:53 2008

CALL CENTRE PHONES UNAVAILABLE

All UOW Call Centre phone numbers are temporarily unavailbale (UOW x3555, ITS x3775, ITS Support x3000, Buildings & Grounds Service Centre x3217 and both UniAdvice & ARD Student Central 1300 numbers).

ITS are working with the vendor to resolve the problem, in the meantime please email the relevant call centre with your enquiry:

Buildings & Grounds Call Centre: buildings_service_centre@uow.edu.au
(non BEIMS web requests users. Those setup with BEIMS web requests can log requests in the usual manner

UOW & ITS Call Centres: its@uow.edu.au

ITS Support: https://intranet.uow.edu.au/portal/itwizard/

The 1300 numbers for Uniadvice & Student Central are also affected.

Individual extension numbers are not affected by this outage.

Print | Close