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Student Advocacy

Student Advocacy Service

The Student Advocacy Service provides free, confidential and independent support for University of Wollongong students who seek guidance on
administrative matters, anti-discrimination, appeals, grievances, misconduct allegations, supervision concerns and the University’s policies and processes.

The Student Advocacy Officer may liaise with Academic, Administrative, and Student Support services (such as Student Central, Counselors,
Disability Services Student Equity and Diversity Liaison Officers, Learning Development and PASS) to assist students in times of academic disruption or
personal hardship.

The Student Advocacy Service is able to network with the above services and keep track of the trends in impediments and successes that UoW Students may experience during their course of study. The Advocacy Service is then able to give constructive feedback to the University so that these issues may be addressed more effectively.

If you are experiencing problems with meeting the requirements of your work due to difficult circumstances, please consider the following steps:

• Contact your lecturer / supervisor and let them know. You do not need to disclose full details, simply let your academic know that you will be seeking support.
• Apply for Special Consideration.
• See a Counselor / Doctor and get certificates or documents that confirm your situation. This may also include Police reports and Statutory Declarations depending on the circumstances.
• Make an appointment with the Disabilities Service if relevant (this includes carers of those with a disability).
• Keep all correspondences with academics /staff that are related to the matter.
• Speak to the Student Equity and Diversity Liaison Officer from your faculty (they may be able to provide you with further assistance without the need for advocacy).
• Contact the Student Advocacy Officer if you need somebody to advocate for you.

Meeting with the Student Advocacy Officer?

Once you have made an appointment with the SAO, please bring to your meeting:

• A summary of the circumstances for which you seek assistance, chronologically and in point form. This might include the nature of hardship, who and when you received assistance from academics, Student Services or external agencies, the dates and outcomes of former related appeals and the cut off date for the next stage of your appeal.
• A completed ‘Case Details’ question sheet (available from WUSA, WUPA, SEDLOs, or Advocacy Website).
• A current copy of your academic transcript.
• A signed ‘Consent Release’ form.

The Student Advocacy Officer is available Monday, Tuesday, Thursday and Friday for consultations between 10am and 2:00pm.

To arrange for an appointment or to make enquiries:

Email: shev@uow.edu.au 

sms: 0429 810 195

WUSA Office

Ground floor, Building 11

UoW