University Services and Facilities

• Academic and Technical Support
• Additional Support for Research Students
• Welfare, Advocacy and Student Support
• UOW Islamic Directory [pdf - 276kb]

Academic and Technical Support

Academic Advisers

Each academic department or faculty has Academic Advisers to assist you with questions about your subjects or course. You can also consult your tutor, lecturer, or the course coordinator. You will have the opportunity to meet with Academic Advisers from your Faculty during Orientation Week.

Information Technology Services (ITS)

UOW’s Information Technology Services (ITS) provides training, user-guides and the student computer resources including eight Student Central Computer Laboratories equipped with desktop computers, as well as teaching laboratories. Students can access email, the Internet, software and laser printers. Teaching laboratories contain special purpose software for tutorials run by individual departments. Staff can provide you with assistance with laboratory equipment, software, and on-line training. See the section on Computer Access for further information. 

Visit ITS online for more information.

Learning Development

The Learning Development centre offers help and free services to all enrolled students who wish to improve their academic performance and English language skills. Services and facilities include: academic skills programs; English language workshops; individual consultations; and a wide range of self access resources on the interactive UniLearning website. 

The Learning Development centre offers help and free services to all enrolled students who wish to improve their academic performance and English language skills. Services and facilities include:

• Academic skills workshops for essay and report writing and critical thinking 
• English language workshops; 
• Individual consultations; 
• Self access resources via UniLearning

To make an appointment go to the Learning Resource Centre (LRC), located in Room G102 on the ground floor of Building 19, or phone (02) 4221 3977.

Visit Learning Development online for more information regarding learning development at UOW and learning development contacts.

Library

The Library is your partner in learning! Providing access to half a million books is just the start! With extensive electronic resources available online 24/7 we can provide what you need, when you need it. Make use of computers, comfortable study spaces, CDs and DVDs, newspapers, and leisure reading. Our friendly staff can answer all your questions – in person and online.

The Main Library in located in Building 16. There is also a Curriculum Resources Centre (CRC) in Building 22. Details of locations and opening hours are available on our website. Your student card is also your Library card – you will need it to borrow books and use the Library’s printers and photcopiers. During orientation week, “Library Tours” and “Computers in the Library” information sessions are run.

Visit the library website to:

• Email or chat to a Librarian for help with information and research questions 
• Check your borrowing record, renew loans and place holds on items 
• Check borrowed item due dates and find out about library fines 
• Access electronic resources including electronic books, journal articles, newspaper articles, encyclopaedias and dictionaries, recommended websites and much more 
• Download readings for your subjects 
• Complete the compulsory Information Literacy’s Introductory program (ILIP) online Staff are able to provide help whenever you need it.

Staff are available to answer your questions at service desks throughout the Library. Roving helpers in maroon t-shirts are also available in the Main Library on weekdays, to provide assistance with technology and locating resources.

Contact the library on + 61 2 4221 4548 or visit the library online.

Student Central

Student Central is part of the Academic Registrar’s Division (ARD). This is the administrative support centre for all enrolled students. Student enquiries staff can answer questions on enrolment, fee payments, exams, academic transcripts and graduation. It also maintains the Student OnLine Services (SOLS) system through which students interact with the web-based enrolment system, and which keeps students up to date with important information. 

Visit Student Central online.

Student Central Student Administration, Accomodation Services and the Study Abroad and Exchange officer are located in Student Central on the ground floor of Building 17. At this one handy location students can arrange all their administration needs, find accommodation, and explore the possibility of spending time studying overseas. There are also self service computer terminals available.

Student Administration

The Current Students website provides students with extensive resources to organise their study at UOW.

The Current Students website contains current information regarding student administration, enrolment, fees, and assessments, in addition to online forms and other important information and updates.

For further administrative enquiries relating to your studies please contact Student Central

Ask Us Website
Email: askuow@uow.edu.au
Telephone: (02) 4221 3927
Location: Student Central, Building 17
Opening Hours: 9am-5pm Mon-Fri

Wollongong Undergraduate Students’ Association (WUSA)

WUSA is the official student body for undergraduate students on campus. Its governing body is comprised of undergraduate students and it includes an International Students Advisory Committee elected to represent the interests of international students. In addition to arranging many social events throughout the year, WUSA provides low cost photocopying and faxing, free barbeques, publishes Tertangala, and provides justice of the peace services by appointment.

Visit WUSA online for more information.

Wollongong University Postgraduate Association (WUPA)

The Wollongong University Postgraduate Association (WUPA) is the representative body for all postgraduate students. WUPA exists to develop and strengthen the UOW postgraduate community. WUPA offers facilities and services such as the Postgraduate Resource Centre which offers a quiet work and study environment, reduced-price photocopying, free laser printing and digital scanning and cheap colour laser printing. WUPA also provides an advocacy and outreach service to assist you during your studies, plus a range of social activities and events.

Visit WUPA online for more information or call + 61 2 4221 3326.

Additional Support for Research Students

Research Student Centre

The Research Student Centre, part of the Research and Innovation Division. The Centre is located in Building 20, Ground Floor. It administers postgraduate research enrolments, scholarships, funding and the submission of theses. It is also responsible for orientation, workshops and information sessions for research students.

Visit the Research Student Centre online for more information.

Statistical Consulting Service

The Statistical Consulting Service in the School of Mathematics and Applied Statistics provides students and staff members of the University with consulting advice for research. The Service provides advice on investigation planning, appropriate data analysis and methods of presenting results and conclusions. Students are entitled to 10 hours free consultation per year.

Visit the Statistical Consulting Service online for more information.

Conference Travel Fund

All postgraduate research students are entitled to access the Conference Travel Fund once during their studies. This fund assists with the cost of accommodation, travel and conference registration fees for students whose papers have been accepted at a conference.

Click here for more information.

Professional Training for PhD Students

The University offers professional training programs for higher degree research students. These include a Graduate Certificate in Business, a Graduate Certificate in Higher Education and the Introduction to Tertiary Teaching (ITT). PhD students can enrol in these programs concurrently with their research degree. The Research Student Centre, in conjunction with a number of other units across campus, also offers a series of free workshops and seminars available to HDR students.

Click here for more information.

Introduction to Tertiary Teaching (ITT)

ITT is offered through the Centre for Educational Development and Interactive Resources (CEDIR) at the University. It is a course designed for flexible learning and to provide introductory skills in tertiary teaching.

Visit ITT online. 

Welfare, Advocacy and Student Support

Careers Service

The Careers Service assists students with their career plans and provides them with the skills to carry out their career decisions. It is located on the lower ground floor, UniCentre. The Careers Service assists with:

• Finding your direction - careers advice and counselling are available for individuals and groups.
  
• Exploring your options - the Careers library contains a wide range of print and electronic based resources
  
• Discover your employability - a variety of programs are available for gaining experience in workplace settings, including the new Certificate in Global Workplace Practice.
  
• Getting your job - workshops are conducted throughout the year to assist students with their search for graduate employment and employers visit the campus to encourage applications from final year students for employment in the following year.

Visit the Careers Service online for more information or call + 61 2 4221 3325.

Centre for Student Engagement (CSE)

CSE designs and facilitates a range of opportunities designed to give students the best possible experience while at University and to develop the skills and confidence to engage competently in life after study. The Centre’s activities include leadership programs, community service projects, volunteering, work experience, adventure projects, cultural and social activities and much more.

Visit the Centre for Student Engagement for more information.

Childcare Services

Childcare facilities are available on campus for children aged between 0-6 years, as well as before school and afternoon care for school-aged children. 

Visit the Kids' Uni online.

Clubs and Societies

There are over 60 clubs and societies on campus, ranging from recreation and cultural groups to religious groups. International clubs include the: 

• Chinese Students Association
• Indian Students Association
• Taiwanese Students
• Thai Students Association
• Muslim Association
• The Persian Cultural Society 
• The Saudi Students Club

The UniCentre and the Students’ Association manage the clubs; contact details for each club can be found on the Clubs and Societies website.

Counselling Services

The University Counsellors provide confidential and professional at times of difficulty, conflict or crisis. This service is available at no charge. University Counsellors can assist with a wide range of personal difficulties including feeling stressed, anxious or depressed; wanting to become more confident and assertive; experiencing family and relationship conflicts; coping with grief and bereavement; and dealing with emotional stresses associated with balancing work, family life and university studies.

Appointments can be made by calling (02) 4221 3445, or visiting Level 3 in Building 11.

Visit Counselling Services online for more information.

Cultural Activities

The UniCentre offers regular concerts, shows and dinners, regular dance nights and lunchtime concerts. UniMovies are screened weekly. International Week is usually held early Spring session each year to celebrate the University’s international diversity.

Visit the UniCentre and International Week websites online for more information.

Dean of Students

The Dean of Students, in conjunction with Student Services is responsible for student equity on campus and seeks to facilitate access to the University for students who are traditionally under-represented in higher education. The University aims to promote equal opportunity and appropriate support for disadvantaged students.

Click here for more information.

Disability Services

Access and resources are available for students with disabilities. Disability services facilitate the transition to university life and completion of studies. The Disability Liaison Officer supports students during their enrolment and throughout their stay. Specialised equipment; note-takers; volunteer readers; and peer support networks may be provided.

Click here for more information.

ICIS is a community organisation funded by the University which provides support and activities for international students at UOW. The Committee organises events in which international students and the Australian community can interact and become aware of each other’s cultures. It coordinates bus trips, orientation activities, an English conversation group, student dinners and other social occasions.

Visit ICIS online for more information

International Friendship Program (IFP)

The International Friendship Program promotes cultural exchange between members of the Wollongong community and individual international students. This program helps students learn about the Australian lifestyle and assists the local community in learning about the varied cultures of our students. Students are invited to join the program during Orientation Week.

Visit the International Friendship Program online for more information.

Medical and Health Services

A range of health and medical services is provided on campus, including optometry, dentistry, naturopathy and acupuncture. Appointments can be arranged through the centre. Information on doctors and other health professionals in Wollongong who speak other languages can also be provided.

For more information click here.

Momentum

Momentum is the international student mentoring program, jointly run by WUPA and WUSA (the postgraduate and undergraduate student associations). Its goal is to assist new international students to integrate easily into life and study in Wollongong by means of mentoring groups and fun off-campus activities. This program is free and open to all students, with local Australian UOW students providing the mentorship.

For more information visit Momentum online. 

Religious Services

There is a range of services for different religious groups, including a Buddhist Temple in the city of Wollongong, a mosque within walking distance of the University, and a dedicated building on campus for Muslim prayer and other activities. Wad’u (ablution) facilities are also available. The University’s Chaplaincy Service offers fellowship, personal counseling and guidance as well as leadership in doctrinal studies and worship.

Student-based religious clubs include the:

• Muslim Association of Wollongong University
• Catholic Society
• Chinese Christian Fellowship
• Evangelical Christian Union
• The Baha’i Society 
• The Australasian Union of Jewish Students.

For more information click here.

Sport and Recreation

The University Recreation and Aquatic Centre (URAC) provides world-class facilities for sport and recreation. Facilities include playing fields, all-weather outdoor playing surfaces, a 50-metre outdoor swimming pool, tennis courts, gymnasium, squash courts and basketball courts.

For more information visit URAC online.  

Student Equity and Diversity Liaison Officers (SEDLOs) will help you settle into your University life in Australia. They assist with providing information about orientation to the local area, homesickness, study difficulties, academic concerns, budgeting, legal/accidents, visa issues, health and personal problems, family emergencies and children’s education. They can give advice about returning home after you complete your studies. The service is free and confidential.

Click here for more information.

UniCentre and UniShop

The UniCentre provides an extensive range of services for students and staff including eight food outlets with a range of cuisines including Asian and halal food. Other facilities in the UniCentre include conference and meeting rooms, shops, a bank, post office, travel agency, hairdresser and movies. The bookshop stocks general fiction, academic titles and textbooks required for all subjects at Wollongong. There is also a large choice of software for both PC and Mac computers. The retail centre sells stationery, newspapers and magazines, University memorabilia (e.g. sweatshirts, badges, ties and mugs), and groceries.

Visit the UniCentre online.

Last reviewed: 14 May, 2008