UOW’s support network ensures all students get the most from their time at university.
The Dean of Students oversees the welfare of students and resolves issues associated with admission, enrolment, assessment, progression and transferring courses. If a student has personal difficulties, they can make an appointment with the Counselling Service, which provides free confidential, professional and sympathetic help in times of difficulty, conflict or crisis.
Class sizes are small; our size and relaxed atmosphere means you’re treated as an individual. Moreover, our academics are experts in their fields and, along with administration staff, are available to speak one-on-one with students who experience difficulties with their academic program. Postgraduate students work closely with recognised experts in UOW’s research units and institutes, and receive guidance from two supervisors. Read more about Academic support.
Peer Assisted Study Sessions (PASS) at UOW is a free, award-winning program for all students who want to develop their understanding of course material and improve their grades. It's where students work together to improve their understanding, reinforce key concepts, and develop effective study strategies.PASS. Read more about PASS.
You can concentrate on your studies and your future with the peace of mind that you won’t be financially burdened. There are many flexible payment, financial assistance and scholarship options available, including Commonwealth supported places, special UOW programs, scholarships and HECS- and FEE-HELP. Read more about financial support for high school students, parents & teachers, mature students or postgraduate students.
Aboriginal and Torres Strait Islanders
Australian Aboriginal and Torres Strait Islanders will find an understanding and supportive environment at the Woolyungah Indigenous Centre. The centre also teaches Aboriginal Studies subjects and offers access to an extensive Aboriginal resource collection. Phone (02) 4221 3776 (reverse charges accepted) or visit the Woolyungah Indigenous Centre.
The UOW Careers Service helps students clarify and implement their career goals through personal and online support. A suite of workplace learning programs is available to students throughout their degree. Workshops on job-seeking strategies are available throughout the year. Read more about the Careers Service.
Our Chaplaincy Service offers fellowship, personal counselling and guidance, leadership in biblical and doctrinal studies and in worship. Visiting chaplains maintain close relations with religious societies. Pastoral care is offered on Wednesday and Thursday afternoons. Read more about the Chaplaincy Service or (02) 4221 3534.
Subsidised childcare services are available on the Wollongong campus. Read more about childcare or phone (02) 4221 8035.
Access and resources are available for students with disabilities. The Disability Liaison Officer supports students during their enrolment and studies. Specialised equipment, note-takers, volunteer readers and peer support networks may be provided. Read more about our Disability services (02) 4221 3445.
A range of health and medical services is provided for all members of the campus community. Our general practitioners have bulk billing services available for general, pathology and radiology treatments. Other services include optometry, dentistry, naturopathy and acupuncture. Read more about healthcare or phone (02) 4226 2199.
The Learning Development Unit offers a range of free services and facilities including academic skills programs, English language workshops, individual consultations, self-access resources for undergraduate and postgraduate students, and faculty-specific programs. Read more about the Learning Development Unit or phone (02) 4221 3977.
Your partner in learning and research, the Library provides access to an unprecedented array of information and research materials including ebooks, ejournals, and databases; offering expert and friendly help – face to face or online; and online assignment resources. You can access electronic information resources via the Library's website 24 hours a day from home or University. Open 80 hours a week, with over 1400 study spaces and 300 computers, group study rooms, wireless access, laptops for loan and powered desks, there is a space for everyone. Throughout your degree, we will help you learn essential information and research skills to help you succeed academically. Check out the library website or call (02) 4221 3548.
Student Support Advisers
Student Support Advisers (SSAs) offer help to students whose studies may be affected by non-academic issues. These might include personal and financial matters, UOW policy and procedures, legal issues, accidents, family worries or emergencies. Advice and referrals from SSAs help students get in touch with the support services they need. Student Support Advisers also provide assistance for students with disabilities and carers. Every faculty has its own SSA. Read more about the SSAs.
Student Computer Resource Centre
Information Technology Services (ITS) provides many services and facilities including training, user guides and the Student Computer Resource Centre, which comprises nine computer laboratories. Students have access to email, the internet, applications software and laser printers. The teaching laboratories also contain special purpose software for tutorials run by individual departments. Read more about ITS or phone (02) 4221 3775.
Student Enquiries & Online Services
The Academic Registrar's Division (ARD) provides a comprehensive range of support services for students, including the administration of scholarships, HECS, orientation, enrolment, deferment, and graduation. Read more about the Student Enquiries & Online Services.
Student Representative Council
The Student Representative Council is elected by enrolled students to represent their interests within the university and the community. Read more about the Student Representative Council or phone (02) 4221 4201.
UOW Security has joined forces with NSW Police to prepare a safety guide for UOW International Students. Visit the Be Safe site for advice about getting around Wollongong safely.