RLM firmware update problems

A RLM firmware update failure can occur for a number of reasons. You can troubleshoot a firmware failure by searching for EMS events.

A firmware update failure can occur for one of the following reasons:

The firmware image is incorrect or corrupted.
A communication error occurred while sending firmware to the RLM.
The update failed when you attempted to install the new firmware at the RLM.
The storage system was reset during the update.
There was a power loss during update.

You can troubleshoot a firmware failure by searching for EMS events titled as following: [rlm.orftp.failed:warning]: RLM firmware update failed, (reason)

The following error message indicates that the firmware update failed due to a communication error: rlm.orftp.failed:warning]: RLM firmware update failed: ORFTP couldn’t send info.symlinks to RLM.

Troubleshooting RLM firmware update problems with the Data ONTAP CLI
You can troubleshoot a firmware update using the Data ONTAP CLI.
Troubleshooting RLM firmware update problems with the RLM CLI
You can troubleshoot a firmware update using the RLM CLI.

Parent topic: How to troubleshoot RLM problems