Tips for choosing a password

Tips for choosing an appropriate password

Student passwords must be 8 characters in length to sync to your UOWmail email account. Choosing a shorter password means your password will not sync and access is via your old password.Having trouble accessing UOWmail? Contact us via email at for assistance.

This page explains the rules you will need to follow when specifying a password for your UOW account and gives some suggestions for creating a secure password.

  1. A password must contain 6-8 characters.
  2. Your password cannot be based on your username (e.g. xyz01), or your real name (e.g. joebl1).
  3. A password cannot be based on a 'real' word (i.e: a word that can be found in a dictionary).
  4. For a strong password, use a combination of alphabetic, numeric or punctuation characters. Passwords are case sensitive eg: 'a' is not the same as 'A'.
  5. One good approach to making a good password is to create an acronym; i.e. take a phrase and use the initial letters as the password e.g. "The cat sat on the mat" becomes Tcsotm.  To enhance this approach you can simply substitute letters like O, I, S, and T with the numeric 0, 1, 5, and 7 respectively. This in turn will make sure you generate a secure password. So in the example above our password Tcsotm would become Tcs07m.
  6. Once you have chosen your password it is best to commit it to memory, otherwise write it down and put it in a secure place. Never tell it to anyone.
  7. Once you have changed your password successfully you will not be able to change it again for 14 days. If you need to change your password in this period please contact IMTS (contact details below).
  8. Make sure you have set up your UOW user account security profile. This allows you to recover your password if you forget it.


Need Help?

  • Students should contact the IT Service Centre on +61 2 4239 2000
    or email
  • Staff should contact the IT Helpdesk on +61 2 4221 3000 (extension 3000)
    or email
  • Staff & Students of international campuses should contact their local IT support
Last reviewed: 20 February, 2015

Need Help?

If you have any problems or questions please contact IMTS

  • Phone: +61 2 4239 2000
  • Email:

International Campuses

  • Staff & Students should contact their local IT support