Environmental Services

Cleaning Services

Routine Cleaning

The routine cleaning of the University has been designed to provide an efficient and effective service to the campus buildings prior to 9:00am. The cleaning effort depends upon the specific building requirements.

Examples of daily routine cleaning include:	Examples of weekly cleaning include:
Dusting all tables, counter tops, benches and chalk rails	Removing dust from furniture, ledges and skirting boards
Spot cleaning all painted surfaces, steel furniture, timber and other surfaces e.g. furniture, walls, doors and mirrors	Washing down desks, tables and bench tops
Sweeping/vacuuming internal and external passageways	Removing dust and cobwebs from visible surfaces
Thoroughly sweeping polished surfaces	Washing all internal waste containers inside and out with antibacterial cleanser
Emptying all internal waste and wiping waste containers clean

Supplementary Cleaning

Supplementary cleaning occurs primarily during standard office hours. The tasks performed correspond to the operational needs of the University. High use amenities are checked and cleaned, special events are supported, emergency cleaning requests are delivered and other special requests managed.

The University’s Cleaning Supervisor continuously inspects the level of work carried out to ensure it meets the University’s specification. If a legitimate issue is raised by an individual on campus then the Cleaning Supervisor will conduct an inspection with corresponding actions documented.

Scheduled/Timetabled Cleaning

Scheduled cleaning is performed building by building throughout the year and primarily outside standard office hours. The tasks are undertaken annually or biannually. Example tasks include:

Cleaning thoroughly all venetian binds, vertical blinds and ceiling fans
Vacuuming thoroughly all open book shelves
Brushing walls and ceilings free of surface dirt

Once a scheduled clean has been completed Environmental Services will contact a representative in your area to discuss results and any further needs.

Additional Cleaning

Additional cleaning covers those tasks that are not included in Routine, Supplementary or Scheduled Cleaning. This work is commonly requested and once charges have been supplied and accepted work can proceed. Examples of the type of tasks delivered as Additional Cleaning include:

Additional carpet and window cleaning	Appliance (fridge/freezer) cleaning
Special event cleaning	Upholstery cleaning
Requests for scheduled tasks to be performed before their scheduled date

How to get the best out of your cleaning service?

For cleaners to complete their tasks effectively, office bins must be easily accessible. Desks, shelves, window sills and carpeted areas must be free of clutter. Loose items residing on the floor, near bins or under desks may be construed as waste and disposed.

The Cleaning Service Guideline defines all of the cleaning services made available and clarifies the responsibilities of cleaning staff and customers.

For further information or requests please contact the Cleaning Supervisor on 02 4221 5744 or email rhonda_corkery@uow.edu.au.

Litter Patrol

The Litter Patrol provides a litter collection service across the campus. The service concentrates on areas where there is a high density of people travelling or congregating outdoors. Typical tasks involved are:

Collecting litter	Cleaning and emptying external bins
Removing posters and graffiti	Clearing notice boards
Cleaning signs and outdoor furniture

Pest Services

The Facilities Management Division engage licensed pest control services to address problems across campus which could include issues with insects (fleas, ants, cockroaches, bees, and wasps), rodents, birds, possums, and cats. If you are experiencing a problem with pests please report the issue as soon as possible to the FMD Service Centre.

Last reviewed: 2 February, 2012