When you encounter a problem with the storage system, you can use the BMC to display information about the problem, dump a system core, and reboot the storage system, even if the storage system's firmware is corrupted.
Use the following table as a guideline for troubleshooting a storage system.
| If this condition occurs... | And you want to... | Enter this command at the BMC CLI prompt... |
|---|---|---|
| The storage system is not responding properly | Access the storage system console | system console |
| You receive an AutoSupport message for an event that is occurring or has occurred, such as the failure of a hardware component or a storage system that has panicked and is down. | Display what has occurred at the storage system console | system log |
| Display all events, starting with most recent | events all | |
| Display a specific number of recent events | events show [N events latest number |
|
| Search for specific events in the SEL | events search [attr=N] | |
| The storage system is hanging | Dump the system core and reboot the storage system | system core |
| Power-cycle the storage system | system power cycle | |
| The storage system firmware is corrupted | Boot using a backup copy of the storage system firmware | system reset backup Note: Requires advanced mode.
|