AutoSupport messages

AutoSupport messages help you understand the status and operations of your storage system. The AutoSupport message includes a log level that indicates the priority assignment from technical support.

The log level that indicates the priority assignment can be one of the following:

CRITICAL—Priority 1
ERROR—Priority 2
WARNING—Priority 3
NOTICE—Informational, no response expected
INFO—Informational, no response expected
DEBUG—Informational, no response expected

If you are using AutoSupport locally, you will see the log levels in the subject lines of the AutoSupport e-mail that you receive.

Getting AutoSupport message descriptions
The descriptions of the AutoSupport messages that you receive are available through the online Message Matrices page.
Contents of AutoSupport event messages and weekly reports
AutoSupport messages contain various kinds of information, such as dates, version numbers, and serial numbers.
Command output provided by the AutoSupport message
Each AutoSupport message contains output of commands that provide system information.

Parent topic: The AutoSupport tool