Resident Ambassador application

Be a Resident Ambassador in 2022 – Applications now open

Following an evaluation review of the 2021 Community Leader role, applications are now open for the newly shaped Resident Ambassador roles across all UOW Accommodation sites for 2022.

Helping to create engaged, connected and resilient communities, UOW Resident Ambassadors will provide an important contribution to the residential community by acting as a catalyst for positive social engagement by building positive relationships within their residence. This is primarily achieved by providing community engagement activities and events which assist in fostering a sense of belonging and connectedness.

Resident Ambassadors are supported in their role by various residence staff on a 24/7 basis.

Girl sitting at table talking

Role benefits

  • Opportunities to make a positive difference to other residents and the community.
  • The ability to create a warm, welcoming and inclusive community.
  • Transferable and career-ready skills such as leadership, teamwork and collaboration, communication, influencing & enabling others.
  • The opportunity for better self-awareness, higher self-esteem, increased confidence, resilience and flexibility.
  • Receive a Resident Ambassador Scholarship to the value of 40% for those Community Leaders who are returning to the role from 2021; and 20% for new Resident Ambassadors commencing in 2022.

Role expectations

You will be working with a friendly, professional and supportive team who value wellbeing and building engaged and connected communities. The workload will vary throughout the session, with the start of year a particularly busy period, especially around check-in and orientation.

More detailed information on the expectations and requirements of the role can be found below.

Resident Ambassador Scholarship Agreement

Frequently asked questions

Recruitment process

The application process for the 2022 Resident Ambassador roles allows for a submission that helps showcase your best self! This can be either via written application, OR a video application (not both). You are also required to submit a copy of your resume. Regardless of whether you chose a written or video format, you must address the key attributes of the Resident Ambassador role below:

  1. Excellent communication and interpersonal skills
  2. Strong organisation and self-management skills
  3. Intrinsically motivated
  4. High level of creativity
  5. Flexibility and adaptability to change
  6. Positively influences others, creating acceptance and support for ideas
  7. Genuine passion and desire to work for the common good

Written applications

  • Should be no longer than two A4 pages, minimum font size 10.

Video applications

  • Should be a maximum length of 3 minutes.
  • How you express this is totally up to you. It could be in the form of a poem, series of pictures, testimonials from others, or you simply talking directly to the camera.

Recruitment timeline

Date Activity
15 October 2021 Applications open
21 November 2021 Applications close at 11.59pm
22 - 26 November 2021  Shortlisting and interviews
29 November 2021 Candidates are notified of the outcome

How to apply

Your written application OR your 3min video; as well as your resume, are to be submitted via the application portal.

You will be prompted to complete a number of questions and to upload your application in the following formats:

  • Written application: PDF file;
  • Video: to be saved on a file sharing platform (e.g. google drive, dropbox etc.) with the relevant URL link provided (please ensure you have set the sharing permissions);
  • Resume: PDF file.

Once your application has been received, you will be sent a confirmation email, so ensure your email address and contact details are correct.

Once you have everything ready, you can submit your application via the application portal linked below.

Apply now

Frequently Asked Questions (FAQs)

Following an evaluation review into the 2021 Community Leader role, feedback received from all stakeholders, consistent with research data suggests that to enhance authentic, genuine, and positive relationships within the residential communities, a shift in role emphasis from supporter to engager was required. In doing so, a revised role, to be known as Resident Ambassador (“RA”) will be created, focused on building positive, engaged and harmonious residential communities predominately by developing and facilitating events and activities.

  • The opportunity to make a positive difference to other residents and the community.
  • The ability to create a warm, welcoming, and inclusive community.
  • Transferable and career-ready skills such as leadership, teamwork and collaboration, marketing and communication and influencing & enabling others.
  • The opportunity for better self-awareness, higher self-esteem, increased confidence, resilience, and flexibility.

In recognition for the Resident Ambassadors active participation in enhancing the residential communities, a financial gratuity for accommodation to the value of 40% for returning Community Leaders/Resident Ambassadors and 20% for new Resident Ambassadors, commensurate with the proposed reduction in role scope and voluntary status will be credited to their accommodation fees for the duration of the role.

Resident Ambassadors will be working with a team of friendly, professional, and supportive staff who value wellbeing and building engaged and connected communities. The workload will vary throughout the session, with the start of the year a particularly busy period, especially around check-in and orientation time. On average, it is anticipated that Resident Ambassadors will be actively involved within the community somewhere in the vicinity of 5 hours per week.

The training program is compulsory and is anticipated to be scheduled in late January for between 3 and 5 days. It will largely focus on the competencies required to deliver relevant and effective events and activities that enhance the overall student experience and wellbeing of residents.

The number of roles will depend largely upon occupancy levels as well as those strategic priorities set by UOW for 2022 relating to the successful development, promotion and facilitation of community enhancing events and activities.

You may apply for any and as many sites as you are interested in, in order of preference.

No. Due to the revised nature of the role, any and all direction, coaching, guidance and support will be provided by the Associate Director, Student Residence and/or their delegated representative.

The duration of the Resident Ambassador role will be dependent upon the contract period for the Residence at which they have successfully been assigned. Details of accommodation contract periods can be found here.

Resident Ambassadors will play an important role in developing, planning and facilitating events and activities, as well as acting as positive role models, showcasing the benefits of living within residence to prospective residents whilst ensuring the student experience for current residents is enhanced. Key attributes required to achieve this are;

  • Excellent communication and interpersonal skills
  • Strong organisation and self-management skills
  • Intrinsically motivated
  • High level of creativity
  • Flexibility and adaptability to change
  • Positively influences others, creating acceptance and support for ideas
  • Genuine passion and desire to work for the common good