Student Support Advisers (SSAs) can help International Students during their stay in Australia. They assist students with a range of issues such as orientation to the local area, homesickness, study difficulties, academic concerns, budgeting, legal/accidents, student visas, health, personal problems, family emergencies and children's education. They can give advice about returning home after you complete your studies. The service is free and confidential.
New to UOW? The following information will be helpful.
- Attend the international student arrival days and your faculty orientation day. See how to "Get Started".
- Get to know your campus and facilities
- Know your library and how it works
- Learn how uni works to get the best start
- Get to know all of the support services that are available. Get help early!
- Personal Safety matters! Find out about UOW's SafeZone app.
- If you have BUPA Health Insurance, there is a 24hr student advice line that you can call that has staff that can speak your home language. More information can be found in this BUPA pamphlet.
- Look at the International Student "Insider Guides". These guides provide a lot of helpful information about living and studying in Australia.
- The Commonwealth Government "Support Service for International Students" webpages.
- The NSW Government "Support for International Students" webpage.
Relaxing, having fun, making friends ... all of these are very important and will help you to be happier and this will help you study better.
- International Student Programs has a range of things to do including trips to see some of the local area, Friendship Program activities etc
- Centre for Student Engagement at UOW Pulse has activities, programs and ways to volunteer or join a club or society.
- Enjoy sport at URAC.
Maintaining your student visa.
- Information on student and other visas is available from the Department of Home Affairs at https://www.homeaffairs.gov.au/trav/stud
Department of Home Affairs
DHA can also be contacted on 131881. When calling if you are unsure of the information being provided it is always a good idea to wait on the line so you can speak with an operator rather than hearing a recorded message. If you are still having difficulty, contact a SSA who can help you through this process.
The information listed on the DHA website and provided through their phone service and publications changes regularly. Always check your information is correct at the current time. Don't rely on what you hear from your friends. Always check the website or speak with someone from DHA for the advice you need.