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Grades and academic support

Changes to grades and academic support measures in response to COVID-19

Earlier this year UOW implemented changes to grades and new academic support measures for Autumn Session, Annual Session, Trimester 1 and Trimester 2 2020.

Due to the ongoing impact of COVID-19 on students, these changes and measures have now been extended for the remainder of 2020 sessions, including Trimester 3, Spring Session and Summer Session 2020.

For the sessions mentioned above, the following changes and measures will apply:

  • Fail grades will not be recorded on academic transcripts where you have demonstrated a genuine attempt at the subject, and the fail grade is not a result of academic misconduct.
  • If you pass a subject, but feel your grade does not reflect your full capability, you will have the option to have your mark and grade replaced with 'Satisfactory' on your transcript.
  • If you have experienced significant hardship and that hardship has had a detrimental impact on your performance, appropriate allowances can also be made via UOW's existing academic consideration process.

There are a small number of exceptional circumstances where some of these measures can't be implemented. These include (but are not limited to) students enrolled in Graduate Medicine, Honours degrees or sessions outside those outlined above. If you are enrolled in these, you will need further advice about how these support measures relate to you.

If you need advice about your circumstance, you can register your questions via email askuow@uow.edu.au or through the UOW feedback portal.

Below are a series of Frequently Asked Questions (FAQs) that students have asked about grades and academic support measures. If you have a question that is not answered below, please get in touch. You can call us on +61 2 4221 3927 (9:00am - 5:00pm, Monday to Friday), or email your questions to askuow@uow.edu.au or submit them through the UOW feedback portal.

Grades and academic support FAQs

UOW has a number of specific academic support measures in place for students. These include:

  • UOW recognises that all students will be impacted, to some degree, by the transition to remote study. This will be taken into consideration when marking assessments. 
  • Academic consideration may be available to support students where there are additional circumstances that affect their academic performance.
  • Reasonable adjustment – students who have a disability or health condition which may disadvantage them in their assessment tasks, can apply for adjustments to their mid-session and final exams. You can find out more about the process, including how to register for adjustments.
  • If you pass a subject but feel your grade does not reflect your full capability, you will have the option to have your mark and grade replaced with 'Satisfactory' on your transcript.
  • If you fail a subject, the record of this Fail will not appear on your academic transcript.

No. Your Fail grade will not be converted to a Pass or Satisfactory.

Provided you did not fail as a result of academic misconduct and you’ve made a genuine attempt at the subject, the subject will not appear on your final academic transcript at all. It will show on your Enrolment Print as withdrawn, with no mark or grade.

Students will incur debt for the subjects they complete. However, to help support students who are experiencing financial burden as a result of COVID-19, UOW has implemented a range of support measures – these include:

To find out more about these measures, and if they can apply to your circumstances, please contact Student Central on +4221 3927 between 9am and 5pm, Monday to Friday, or email: askuow@uow.edu.au

Yes, if you fail a subject as a result of a finding of academic misconduct, then the Fail grade will appear on your transcript. The Fail grade will also be included in the calculation of your WAM (weighted average mark).

If the subject you failed is a prerequisite for another subject, then you will need to retake it in order to progress in your course.  Students who may find themselves in this position can contact Student Service for advice on the options available to them.

If you fail a subject but were close to passing, your faculty may offer you a Supplementary Exam as a second chance to pass the subject. You cannot apply for a Supplementary Exam. If you are offered a Supplementary Exam, you will receive a WS for the subject when results are released, and you will receive more information about your exams via SOLS. For more information on the criteria for offering supplementary assessments, visit the Exams website.

Supplementary Exams for Spring Session 2020 will be held between 1 and 5 February 2021 (timetable will be released 22 December). For exam dates for other sessions, refer to the Exam Key Dates page.

Students who are unable to complete their supplementary assessment can apply through Academic Consideration to complete another supplementary assessment at another time. This needs to be approved by your Subject Coordinator. There is no guarantee that a second supplementary exam or assessment will be offered as these are only approved on rare occasions.

The date and time subject results are released are different for each session and are listed on the Exams and Results Key Dates page.

WS – Withheld Supplementary

If you have been offered a supplementary exam, your grade for the subject will be WS – Withheld Supplementary until after you have completed the exam and your final grades are released. If you pass the subject as a result of the supplementary attempt, your grade will be shown as a PS50 (Pass Supplementary).

WD – Withheld Deferred

If you have been granted a deferred exam, your grade for the subject will be WD – Withheld Deferred until after you have completed the exam and your final grades are released.

For deferred and supplementary exam periods, visit the Exam Key Dates page.

WH – Withheld grade

If you have an additional assessment to complete, your faculty may withhold your result and award a WH – Withheld grade until your results are finalised.

There is no official release date for withheld results. Once the faculty finalises your results, the new mark and grade will be available in SOLS.

If your new grade is a passing grade (P, PS, C, D, HD), and you meet the criteria, a SOLSMail will be sent to you, offering you the opportunity and instructions to convert your grade to Satisfactory.

If your new grade is a fail grade (F, TF, U), and you meet the criteria, you will be withdrawn from the subject and your fail mark and grade will not display on your enrolment record or transcript.

If you are required to take a deferred or supplementary exam, you won’t be eligible to graduate until your final results are released.

Once results are released, you can reapply to graduate in the next available conferral round and will be conferred at the earliest opportunity.

Students are required to pass more than 50% of credit points (in a study period) to satisfy course progress requirements.

When results are released, student records will be checked against course progress requirements.

Students will be sent notifications via SOLS regarding their course progress status and any actions they may need to take.

No student will be moved to an excluded status in Spring 2020.

Learn more about course progress

To demonstrate a genuine attempt at a subject, a student must score a final composite mark of 35% or higher for that subject.

If you fail a subject, your fail grade will be visible for three (3) working days after results are released. This is to allow students the opportunity to review their grades and determine if they would like to appeal.

After these three (3) days, you will be withdrawn from the subject. This will ensure that your fail grade does not appear on your academic record.

*Fail grades will only be removed provided you did not fail as a result of academic misconduct and you’ve demonstrated a genuine attempt at the subject.

You will receive a SOLSMail message, recording the fail mark and grade and confirming that you have been withdrawn from the subject in a session impacted by COVID-19.

To have the option to convert your grade to Satisfactory, you must have;

  • Passed the subject (scored a final mark of 50% or higher); or
  • Been awarded a Pass Supplementary (PS) after successfully completing supplementary assessment requirements.

If you meet the criteria, after the release of results, you will be sent a SOLSMail offering you the opportunity and instructions to convert your grade to Satisfactory.

No. Subject grades that are converted to Satisfactory will not be included in your WAM calculation.

Choosing to convert a grade to Satisfactory will therefore not impact students enrolled in or applying for courses with minimum WAM requirements - like Dean’s Scholar programs.

It will also not be included in a student’s calculation towards an award of Distinction.

Our online WAM calculator allows you to input your subject results and credit points to calculate your weighted average mark.

Provided you did not fail as a direct result of academic misconduct, and you have made a genuine attempt at the subject, that subject will not appear on your final academic record at all. It will show on your enrolment record as withdrawn, with no mark or grade. You cannot get a refund for a subject that is withdrawn in this way.

You are still entitled to request a review of your mark or grade even though these adjustments are in place. To request a review you must:

  1. Contact your Subject Coordinator as soon as possible after results have been released.
  2. If you are still dissatisfied with your mark or grade after having received feedback from your Subject Coordinator, you may lodge a formal request for a review with the Head of School within ten (10) working days after results have been released.
  3. Under certain circumstances you may lodge an appeal against the outcome of the formal request.

Request a formal review of a mark or grade

For further information see the Coursework Students Academic Complaints Policy.

Honours students undertaking 400-level or Honours-level subjects during the specific sessions outlined above are not eligible for satisfactory grade adjustments and are required to maintain their marks for those subjects.

Honours students enrolled in non-honours subjects may be eligible to apply for satisfactory grade adjustments. However, this is specific to each faculty and course as some subjects may have accreditation or registration requirements.

Please contact your Faculty Central for information and advice about how these measures relate to you.

UOW's grade changes have been extended for 2020 subjects* running in Trimester 1, Trimester 2, Trimester 3, Annual Session, Autumn Session, Spring Session, and Summer Session 2020/2021.

*Some subjects not eligible for grade adjustments due to accreditation or registration requirements.

If you have a question that is not answered in these FAQs, please call our Student Helpline on +61 2 4221 3927 (9:00am - 5:00pm, Monday to Friday), or email askuow@uow.edu.au 

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