Offshore COVID-19 update

COVID-19 update for UOW offshore campuses

We understand that COVID-19 (Coronavirus) has had an impact on the delivery of UOW courses at our offshore campus locations. Below you will find up-to-date information for your relevant campus regarding changes to course delivery and support options.

UOW are here to support you during this challenging time and encourage you to reach out to your partner institution or contact UOW at transnational_education@uow.edu.au

Offshore campus information

Changes to grading and academic support measures in response to COVID-19

We recognise that due to the current COVID-19 situation in Malaysia, our INTI students are again experiencing an incredibly difficult time. As we did last year, we want to assure every one of you, particularly our final year students that we are thinking of you and are here to support you.

We are reintroducing the following changes to the grading process and the academic support measures we put in place last year in response to the extraordinary circumstances brought about by COVID-19. These will serve to ensure that all UOW students in Australia, as well as those studying offshore, have every chance of success.

These changes will be implemented at INTI for all Students enrolled in Session 1 2021 and Session 2 2021.

  • Fail grades will not be recorded on academic transcripts where you have demonstrated a genuine attempt at the subject (* genuine attempt = you must score a final composite mark of 35% or higher for the subject), and the fail grade is not a result of academic misconduct;
  • If you believe your subject marks do not reflect your full ability, you will have the option to have your grade/numeric score replaced with the word 'satisfactory' on your transcript;
  • If you have experienced significant hardship and that hardship has had a detrimental impact on your performance, a request for appropriate consideration can also be made via UOW's existing academic consideration process.

Details about these changes are provided below. For further information please refer to the Offshore Student FAQs.

Fail Grades

Fail grade (F), technical fail (TF) or unsatisfactory (U) grades will be removed from your academic transcript* if the following applies to your subject(s):

  • Your final subject result is 35% or higher
  • Your fail grade is not related to a high or medium level academic misconduct penalty

What will be recorded on my academic transcript?

The subject will not appear at all.

Important points to note:

  • There would be no refund for this attempt at the subject.
  • If you have to repeat the subject to complete your degree, you will be charged the usual fees for repeating this subject.
  • You do not need to apply for this. If your case satisfies the two conditions, your fail will be automatically removed.

Satisfactory

If you pass a subject but feel your grade does not reflect your full capability, you can request to have this grade/score replaced with a “satisfactory” on your transcript.

You can choose to do this on a subject by subject basis. You can, for example, choose to request this for one of your subjects, or for all of them.

Important points to note:

  • We will apply this to the subjects that you nominate by the specified date.
  • If you do not apply by the specified date, we will assume you do not want any changes made.
  • If you choose to do this, the score for that subject would not then be included in your weighted average mark calculation (WAM). The WAM is the overall numerical average score you receive at the end of your degree, for all of your subject results combined.
  • Before you apply for this, you should check your WAM. This is important, because:
    • you may find you are happy with your current WAM and do not wish this to be changed.
    • once you have applied to change to “S”, it is not possible to change your mind and ask to revert to your original mark.

How to calculate your current WAM:

Our online WAM calculator allows you to input your subject results and credit points to calculate your weighted average mark.

How to apply:  

  1. Information about how to apply will be sent to you via SOLS. Please check your SOLS mail regularly after the date your results are due to be published. You will have 10 working days after your results have been released to submit your application. Session 1 2021, as your results were released 27 July, you will have 10 days after the date you receive the information about how to apply via SOLS.  

How long will it take before your grades change to “S”?

Your results will show the changes approximately four weeks later.

If you need advice about your circumstances, please speak with the team at INTI.

 

Changes to grading and academic support measures in response to COVID-19

As you come towards the end of your top-up degree, we recognise that due to the COVID-19 situation in Hong Kong and globally, our UOWCHK students are completing their final session of study with us online, as a return to on campus delivery has not been possible. We want to assure every one of you that we are thinking of you and are here to support you.

As we did last year, we are doing a number of things to help you. Specifically:

We are reintroducing the following changes to the grading process and the academic support measures we put in place last year in response to the extraordinary circumstances brought about by COVID-19. These will serve to ensure that all UOW students in Australia, as well as those studying offshore, have every chance of success.

These changes will be implemented at UOWCHK for the current session  Semester C Academic Year 2020/2021.

  • Fail grades will not be recorded on academic transcripts where you have demonstrated a genuine attempt at the subject (* genuine attempt = you must score a final composite mark of 35% or higher for the subject), and the fail grade is not a result of academic misconduct;
  • If you believe your subject marks do not reflect your full ability, you will have the option to have your grade/numeric score replaced with the word 'satisfactory' on your transcript;
  • If you have experienced significant hardship and that hardship has had a detrimental impact on your performance, a request for appropriate consideration can also be made via UOW's existing academic consideration process.

Details about these changes are provided below. For further information please refer to the Offshore Student FAQs.

Fail Grades

Fail grade (F), technical fail (TF) or unsatisfactory (U) grades will be removed from your academic transcript if the following applies to your subject(s):

  • Your final subject result is 35% or higher
  • Your fail grade is not related to a high or medium level academic misconduct penalty

What will be recorded on my academic transcript?

The subject will not appear at all.

Important points to note:

  • There would be no refund for this attempt at the subject.
  • You have to repeat the failed subject and will be charged the usual fees for repeating this subject.
  • You do not need to apply for this. If your case satisfies the two conditions, your fail will be automatically removed.

Satisfactory

If you pass a subject but feel your grade does not reflect your full capability, you can request to have this grade/score replaced with a “satisfactory” on your transcript.

You can choose to do this on a subject by subject basis. You can, for example, choose to request this for one of your subjects, or for all of them.

Important points to note:

  • We will apply this to the subjects that you nominate by the specified date.
  • If you do not apply by the specified date, we will assume you do not want any changes made.
  • If you choose to do this, the score for that subject would not then be included in your weighted average mark calculation (WAM). The WAM is the overall numerical average score you receive at the end of your degree, for all of your subject results combined.
  • Before you apply for this, you should check your WAM. This is important, because:
    • you may find you are happy with your current WAM and do not wish this to be changed.
    • once you have applied to change to “S”, it is not possible to change your mind and ask to revert to your original mark.

How to calculate your current WAM:

Our online WAM calculator allows you to input your subject results and credit points to calculate your weighted average mark.

How to apply:  

  1. Information about how to apply will be sent to you via SOLS. Please check your SOLS mail regularly after the date your results are due to be published. You will have 10 working days after your results have been released to submit your application.

How long will it take before your grades change to “S”?

Your results will show the changes approximately four weeks later.

If you need advice about your circumstances, please speak with the team at UOWCHK.

Changes to grading and academic support measures in response to COVID-19

We understand that due to the current COVID-19 situation in Singapore, our students are again experiencing increased challenges.  We recognise that this is a difficult time and would like to assure every one of you, particularly our final year students that we are here to support you.

As we did last year, we are doing a number of things to help you. Specifically:

We are reintroducing the following changes to the grading process and the academic support measures we put in place last year in response to the extraordinary circumstances brought about by COVID-19. These will serve to ensure that all UOW students in Australia, as well as those studying offshore, have every chance of success.

These changes will be implemented at SIM for all students enrolled in the current sessions:

  • Psychology/ Psychological Science - Session 2 2021
  • Computer Science and IT degrees - Session 3 2021

  • Fail grades will not be recorded on academic transcripts where you have demonstrated a genuine attempt at the subject (* genuine attempt = you must score a final composite mark of 35% or higher for the subject), and the fail grade is not a result of academic misconduct;
  • If you believe your subject marks do not reflect your full ability, you will have the option to have your grade/numeric score replaced with the word 'satisfactory' on your transcript. Please note, four Psychology subjects PSYC324, PSYC325 and PSYC326/354) are exempt from this;
  • If you have experienced significant hardship and that hardship has had a detrimental impact on your performance, a request for appropriate consideration can also be made via UOW's existing academic consideration process.

Details about these changes are provided below. For further information please refer to the Offshore Student FAQs.

Fail Grades

Fail grade (F), technical fail (TF) or unsatisfactory (U) grades will be removed from your academic transcript* if the following applies to your subject(s):

  • Your final subject result is 35% or higher
  • Your fail grade is not related to a high or medium level academic misconduct penalty

What will be recorded on my academic transcript?

The subject will not appear at all.

Important points to note:

  • There would be no refund for this attempt at the subject.
  • If you have to repeat the subject to complete your degree, you will be charged the usual fees for repeating this subject.
  • You do not need to apply for this. If your case satisfies the two conditions, your fail will be automatically removed.

Satisfactory

If you pass a subject but feel your grade does not reflect your full capability, you can request to have this grade/score replaced with a “satisfactory” on your transcript.

You can choose to do this on a subject by subject basis. You can, for example, choose to request this for one of your subjects, or for all of them.

Important points to note:

  • This is not possible for PSYC324, PSYC325, and PSYC326/354.
  • We will apply this to the subjects that you nominate by the specified date.
  • If you do not apply by the specified date, we will assume you do not want any changes made.
  • If you choose to do this, the score for that subject would not then be included in your weighted average mark calculation (WAM). The WAM is the overall numerical average score you receive at the end of your degree, for all of your subject results combined.
  • Before you apply for this, you should check your WAM. This is important, because:
    • you may find you are happy with your current WAM and do not wish this to be changed.
    • once you have applied to change to “S”, it is not possible to change your mind and ask to revert to your original mark.

How to calculate your current WAM:

Our online WAM calculator allows you to input your subject results and credit points to calculate your weighted average mark.

How to apply:  

  1. Information about how to apply will be sent to you via SOLS. Please check your SOLS mail regularly after the date your results are due to be published. You will have 10 working days after your results have been released to submit your application.

How long will it take before your grades change to “S”?

Your results will show the changes approximately four weeks later.

If you need advice about your circumstances, please speak with the team at SIM.

Changes to grades and academic support measures in response to COVID-19

We understand that due to the current COVID-19 situation in Singapore, our students are again experiencing increased challenges.  We recognise that this is a difficult time and would like to assure every one of you, particularly our final year students that we are here to support you.

As we did last year, we are doing a number of things to help you. Specifically:

We are reintroducing the following changes to the grading process and the academic support measures we put in place last year in response to the extraordinary circumstances brought about by COVID-19. These will serve to ensure that all UOW students in Australia, as well as those studying offshore, have every chance of success.

These changes will be implemented at PSB for all Students enrolled in Trimester 2 and Trimester 3 2021.

  • Fail grades will not be recorded on academic transcripts where you have demonstrated a genuine attempt at the subject (* genuine attempt = you must score a final composite mark of 35% or higher for the subject), and the fail grade is not a result of academic misconduct;
  • If you believe your subject marks do not reflect your full ability, you will have the option to have your grade/numeric score replaced with the word 'satisfactory' on your transcript;
  • If you have experienced significant hardship and that hardship has had a detrimental impact on your performance, a request for appropriate consideration can also be made via UOW's existing academic consideration process.

Details about these changes are provided below. For further information please refer to the Offshore Student FAQs.

Fail Grades

Fail grade (F), technical fail (TF) or unsatisfactory (U) grades will be removed from your academic transcript* if the following applies to your subject(s):

  • Your final subject result is 35% or higher
  • Your fail grade is not related to a high or medium level academic misconduct penalty

What will be recorded on my academic transcript?

The subject will not appear at all.

Important points to note:

  • There would be no refund for this attempt at the subject.
  • If you have to repeat the subject to complete your degree, you will be charged the usual fees for repeating this subject.

You do not need to apply for this. If your case satisfies the two conditions, your fail will be automatically removed.

Satisfactory

If you pass a subject but feel your grade does not reflect your full capability, you can request to have this grade/score replaced with a “satisfactory” on your transcript.

You can choose to do this on a subject by subject basis. You can, for example, choose to request this for one of your subjects, or for all of them.

Important points to note:

  • We will apply this to the subjects that you nominate by the specified date.
  • If you do not apply by the specified date, we will assume you do not want any changes made.
  • If you choose to do this, the score for that subject would not then be included in your weighted average mark calculation (WAM). The WAM is the overall numerical average score you receive at the end of your degree, for all of your subject results combined.
  • Before you apply for this, you should check your WAM. This is important, because:
    • you may find you are happy with your current WAM and do not wish this to be changed.
    • once you have applied to change to “S”, it is not possible to change your mind and ask to revert to your original mark.

How to calculate your current WAM:

Our online WAM calculator allows you to input your subject results and credit points to calculate your weighted average mark.

How to apply:  

  1. Information about how to apply will be sent to you via SOLS. Please check your SOLS mail regularly after the date your results are due to be published. You will have 10 working days after your results have been released to submit your application.

How long will it take before your grades change to “S”?

Your results will show the changes approximately four weeks later.

If you need advice about your circumstances, please speak with the team at PSB.

Changes to grades and academic support measures in response to COVID-19

In 2020, UOW implemented temporary changes to grading processes and new academic support measures for students to help minimise the effects of COVID-19.

In September 2020, CCNU students were able to return to on campus study. On campus study remains in place at CCNU. As a result, commencing Session 2 2021, changes to the grading processes and additional support measures were removed and there was a return to pre-COVID approaches.

Grade Changes and Remote Delivery

What support is in place for students when it comes to marks and grades?

UOW has a number of specific grade or mark support measures in place for students. These include:

  • UOW recognises that students will be impacted, to some degree, by the rapid transition to remote study at some locations.  This will be taken into consideration when marking assessments. 
  • Academic consideration may be available to support students where there are additional circumstances that affect their academic performance.
  • Reasonable adjustment – students who have a disability or health condition which may disadvantage them in their assessment tasks, can apply for adjustments to their final exams or faculty exams during the session. You can find out more about the process, including how to register for adjustments.
  • If you pass a subject but feel your grade does not reflect your full capability, you will have the option to have your grade/numeric score replaced with 'satisfactory' on your transcript.
  • If you fail a subject, the record of this Fail will not appear on your academic transcript.

What changes are being made to the Academic Consideration process?

We have waived a few requirements relating to the Academic Consideration (AC) application process:

  • students will not need to provide supporting documentation as part of an AC application,
  • we recognise that all students will be impacted, to some degree, by the transition to online learning, and so this will be taken into consideration when marking assessments. This means students won’t have to apply for AC for consideration in the marking of an assessment,
  • Students may receive communication or have documentation from their faculty or subject outline about the removal of compulsory attendance. These students will not be required to submit a request for Academic Consideration for attendance.

If I fail a subject, will my Fail be converted to a Pass? 

No. Your Fail grade will not be converted to a Pass or Satisfactory.

Provided you did not fail as a result of academic misconduct and you’ve made a genuine attempt at the subject, the subject will not appear on your final academic transcript at all. It will show on your Enrolment Print as withdrawn, with no mark or grade. 

If I am assigned a Fail grade as a result of academic misconduct, will that appear on my transcript?

Yes, if you fail a subject as a result of a finding of academic misconduct, then the Fail grade will appear on your transcript. The Fail grade will also be included in the calculation of your WAM (weighted average mark).

If I fail a prerequisite subject, do I need to do it again?

If the subject you failed is a prerequisite for another subject, then you will need to retake it to progress in your course. 

When will I be offered a supplementary exam?

Students who fail a subject, but were close to passing, may be given the opportunity to undertake an additional assessment to pass the subject. This is known as a supplementary assessment and indicated by a grade of WS (Withheld Supplementary).

When results are released, if you are allocated a WS grade for a subject, you will then be sent a SOLSMail to notify you of the offer to undertake a supplementary assessment task. You are not required to respond to this; your attendance at, or completion of the supplementary assessment is considered to be your acceptance of this offer.

You cannot ask for or apply for a supplementary assessment. This is determined by your Faculty. For more information on the criteria around offering supplementary assessments, please refer to your student handbook.

What will happen if I’m unable to complete a supplementary assessment?

Students who are unable to complete their supplementary assessment can apply through Academic Consideration to complete another supplementary assessment at another time. This needs to be approved by your Subject Coordinator. There is no guarantee that a second supplementary exam or assessment will be offered as these are only approved on rare occasions.

When are final subject results released?

Please refer to your Student Handbook for the date subject results will be released for each Session. 

What happens if my grade is withheld?

  • WS – Withheld Supplementary: If you have been offered a supplementary exam, your grade for the subject will be WS – Withheld Supplementary until after you have completed the exam and your final grades are released. If you pass the subject as a result of the supplementary attempt, your grade will be shown as a PS (Pass Supplementary) with a mark of 50.
  • WD – Withheld Deferred: If you have been granted a deferred exam, your grade for the subject will be WD – Withheld Deferred until after you have completed the exam and your final grades are released.
  • WH – Withheld grade: If you have an additional assessment to complete, your faculty may withhold your result and award a WH – Withheld grade until your results are finalised. There is no official release date for withheld results. Once the faculty finalises your results, the new mark and grade will be available in SOLS.

For deferred and supplementary exam periods, speak with the administration team at your study location. If your new grade is a passing grade (P, PS, C, D, HD), and you meet the criteria, a SOLSMail will be sent to you, offering you the opportunity and instructions to convert your grade to Satisfactory.

If your new grade is a fail grade (F, TF, U), and you meet the criteria, you will be withdrawn from the subject three working days after the grade is released and your fail mark and grade will not display on your enrolment record or transcript.

I’m in my final session and am required to take a deferred or supplementary exam. Will this impact my eligibility to graduate?

If you are required to take a deferred or supplementary exam, you won’t be eligible to graduate until your final results are released. Once results are released, you can reapply to graduate in the next available conferral round and will be conferred at the earliest opportunity.

Will course progress still apply?

Students are required to pass more than 50% of credit points (in a study period) to satisfy course progress requirements.

When results are released, student records will be checked against course progress requirements. Students who satisfy course progress requirements will return to the previous course progress stage as normal. Students who do not satisfy requirements will not move to the next stage, but will retain their current course status and progress conditions.

Students will be sent notifications via SOLS regarding their course progress status and any actions they may need to take.

Learn more about course progress

What does a ‘genuine attempt at a subject’ mean?

To demonstrate a genuine attempt at a subject, a student must score a final composite mark of 35% or higher for that subject.

Will I see my fail grade before it is removed from my academic record?

If you fail a subject, your fail grade will be visible for three (3) working days after results are released. This is to allow students the opportunity to review their grades and determine if they would like to appeal.

After these three (3) days, you will be withdrawn from the subject. This will ensure that your fail grade does not appear on your academic record.

*Fail grades will only be removed provided you did not fail as a result of academic misconduct and you’ve demonstrated a genuine attempt at the subject.

How will I be notified if I am withdrawn from a subject after receiving a fail grade?

You will receive a SOLSMail message, recording the fail mark and grade and confirming that you have been withdrawn from the subject in a session impacted by COVID-19.

What are the criteria I need to meet in order to be able to convert my subject grade to Satisfactory? 

To have the option to convert your grade to Satisfactory, you must have;

  • Passed the subject (scored a final mark of 50% or higher); or
  • Been awarded a Pass Supplementary (PS) after successfully completing supplementary assessment requirements.

If you meet the criteria, you can choose to do this on a subject by subject basis. You can, for example, choose to request this for one of your subjects, or for all of them. If you choose to, you will need to complete the Satisfactory / Unsatisfactory Opt-in Request Form and return it by the due date to the nominated contact as listed on the form.

How do I apply to convert my grade to Satisfactory?

If you meet the criteria, you will be sent a SOLSMail after results are released offering you the opportunity and instructions to convert your grade to Satisfactory. You will have 1-2 weeks following the release of results to apply for a grade conversion. The exact timeframe will be listed in the SOLSmail.

I’ve applied to have my grade converted to Satisfactory, but have changed my mind. Can I reverse it?

No. Once a grade has been converted to Satisfactory, it cannot be reversed.

If I choose to convert my grade to Satisfactory, will this affect my weighted average mark (WAM)?

Subject grades that are converted to Satisfactory are not included in your overall WAM calculation. Your WAM calculation is based only on subjects where a final mark or grade has been applied.

So, converting a subject grade to Satisfactory (thus removing it from the WAM calculation), then gives greater weight to your other subject grades in calculating your WAM.

Before applying to convert your grade, you can check our online WAM calculator to see what impact a change of grade to Satisfactory will have on your WAM.

You should also consider the number of subjects you choose to convert to Satisfactory. If you are aiming for an award of Distinction, at least 50% of your credit points must be graded with marks and grades. If more than 50% of your credit points are graded as Satisfactory, you will not be eligible for Distinction, regardless of your WAM.

How do I calculate my WAM?

Our online WAM calculator allows you to input your subject results and credit points to calculate your weighted average mark.

If I score a Fail (F), Technical Fail (TF) or Unsatisfactory (U) in a subject, will this grade be recorded on my academic record?

Provided you did not fail as a direct result of academic misconduct, and you have made a genuine attempt at the subject (ie a student must score a final composite mark of 35% or higher for that subject), that subject will not appear on your final academic record at all. It will show on your enrolment record as withdrawn, with no mark or grade. You cannot get a refund for a subject that is withdrawn in this way.

Can I still request a review of my grade even though these changes are in place?

You are still entitled to request a review of your mark or grade even though these adjustments are in place. Students should follow the Academic Complaints process outlined in your student handbook.

How long are these grade measures in place?

The grade changes are in place for the sessions outlined for your campus on the Offshore COVID-19 pageUOW will continue to assess the situation at your location and will communicate if the changes will be applied to other sessions.

Who can I contact to discuss my options further?

In the first instance, you should contact the administration team at your study location.

Do code of conduct rules apply to online/ remote studies?

The University is committed to providing a safe, respectful, equitable and orderly environment for the University community, and expects each member of that community to behave responsibly and ethically. Students must comply with the University’s Student Conduct Rules and related policies including the IT Acceptable Use Policy and Bullying Prevention Policy, whether undertaking their studies face-to-face, online or remotely. For more information on appropriate communication and etiquette in the online environment please refer to the guide Online and Email Etiquette.