Stay Safe - We'll never ask for your password.

All communication from UOW regarding your email account will be via SOLS for Students and the Intranet / Staff Messages for Staff.

At no stage will we ask for personal & account passwords online via email.

People involved in fishing know that most fish will see bait floating in the water and ignore it, a few will be tempted into biting. The internet has its own variation of this, which is appropriately called "phishing".  

Phishing is the act of sending an email claiming to be a legitimate organisation in an attempt to entice the reader into forwarding personal information or to visit a malicious website.

In short, phishing can take to form of hoaxes, fraudulent email or websites designed to appear as legitimate services.

The creators and originators attempt to get you to submit personal information that can then be used to access bank accounts, or credit cards and even assume your identity.

Avoiding the Hook

Beware of e-mails and websites that:

  • Ask you to provide personal information such as your bank account number, an account password, credit card number, PIN number, mother's maiden name, or Social Security number.
  • Fail to address you by your name using a generic “Dear Customer” or your email address in the salutation.
  • Fail to confirm the company does business with you, such as referencing a partial account number.
  • Warn that your account will be shut down unless you reconfirm your financial information.
  • Warn that you have been the victim of fraud.
  • Have spelling or grammatical errors.


Phishing Example

Last reviewed: 7 July, 2014

Need Help?

If you have any problems or questions please contact IMTS

  • Phone: +61 2 4239 2000
  • Email:

International Campuses

  • Staff & Students should contact their local IT support