Support Services

Support Services


The IT Support Unit provides technical support for the University community, including the provision of computer, network and communication services for academic teaching and research and for general administrative functions. 

Available to All staff, students and guests of the University

Students: IT Service Centre

  • IT Service Centre staff are available for assistance with laboratory equipment and software, information regarding email, and eLearning, wireless connection and more.  
  • Comprehensive Userguides are available for Students


Requirements An active UOW User Account
Getting Started
  • Staff - Contact Support Services via MyIT on the Staff Intranet
  • Students - Student Computer Labs
  • Staff can access support via the UOW Intranet
  • Students can access support via the IT Service Centre (Level 1, Building 17) or by calling 4239 2000 for help.
Last reviewed: 31 March, 2015