Set up your workspace(s)

Take the time to set up a physical workspace that is safe, comfortable, and where you can work effectively. Continue to collaborate and be productive from wherever you might be working with a virtual workspace. Using webcam can help connect with colleagues and customers when you are not together in person.

Set up your physical workspace

A safe and secure space

Find a quiet and comfortable space to work. Ideally a room  that has good ventilation, proper lighting, good ergonomics, and comfortable furniture are just a few things to consider. Having a dedicated space will help separate your work time from home duties to help you mentally switch into and out of work mode.

Minimise distraction and disruption

If possible, aim for a space with minimal distractions (noise or clutter) and disruptions. We realize this can be challenging with others at home as well during this time.

  • Speak to you manager about flexible working arrangements.

Set up your virtual workspace

The essentials

Whether you’re unsure on how to connect your email from home, or you’re trying to access the UOW network - The  IT Working and Teaching Remotely FAQ is the best place to start. IT support will still be available from home, and there is also information on how to setup Webex and Zoom meetings so you can connect with your colleagues, and get back to your important work quickly.

Tick off your essentials with these IMTS Knowledge Base articles:

Use your best connection

A wired network connection is best, if possible. When using a wireless connection, consider your distance from the router and obstacles in between that can affect your connection quality.

Some services will work with just an internet connection. These services include Moodle, Zoom, Webex, Office365, Intranet, UOW website. Other services will require that you also connect to the VPN. These services include S drives, H drive, agent software used by contact centre staff, and internal only systems.

Mobile when you need it

Installing the apps you need on your phone is a great alternative when your local internet is experiencing high usage that affects your connectivity.



Think secure, be secure

You can use many apps and sites with a standard internet connection. To securely access internal resources and work with confidential data, you might need to connect via VPN or remote desktop.

Always be vigilant, and always be suspicious of emails that appear unusual or are sent from unknown users (even if it appears to be a UOW address) or known senders using non-UOW email addresses. IMTS will never request passwords via email. If you receive an email requesting such information it should be considered fake and be deleted, do not respond to such requests.

Data Management

All University data must be primarily stored on enterprise storage provided through IMTS

IMTS offer a Cyber Security Awareness Training online (Intranet) that can help you stay safe online.

Training modules covering topics such as:

  • Password security,
  • Phishing attacks, and
  • Data security.

Get your phone and video ready

Set up your softphone

softphone allows you to place and receive calls over the internet using a computer or device rather than a traditional telephone. All UOW staff have access to a softphone within the Webex Teams app.

Use video calls

It makes for more inclusive meetings and helps you to be present and engaged in the meeting. It can also help to see facial expressions to increase connection and understanding.

Online meetings

Be present and respectful

Limit multitasking during meetings. Turning on your video can show that you are paying attention and allow you to focus on the person or people on your call.

Pause for others to speak

It can be hard to find space to speak in a meeting, and even harder when everyone is virtual.

Make sure there’s time and opportunity for all voices to be heard. Even hit the "mute" microphone button if you're just listening.

Monitor meeting chat

People may not feel comfortable breaking into the conversation or may be having technical difficulties.

Check the meeting chat often for comments.