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Staff information

The following FAQs provide up to date information regarding the novel coronavirus (COVID-19) for UOW staff. If you have further questions or concerns that haven't been answered in these FAQs, you can contact UOW's staff coronavirus enquiry line on +61 2 4221 5902 between 9am and 5pm Monday to Friday or email employment-relations@uow.edu.au 

If we need to give you a call back, it is important that your personal details are up to date within Web Kiosk.

Students and staff at global campuses and teaching locations should follow the health advice of the country government and campus administration of which they are based.

General information

The University has well-established and practised public health procedures and is working closely with the federal government, NSW government and local health care services and the rest of the higher education sector to manage any risk.

Several measures have been taken to help minimise risk, including:

  • Communications to all students and staff providing the latest Australian Government advice.
  • Specific advice and instructions to groups that may need to self-isolate.
  • The provision of hand sanitiser stations around campus.
  • Additional information about hygiene practices across campus on print posters and electronic.
  • The establishment of appropriate isolation facilities and procedures in UOW Student Accommodation
  • Staff whose role is in an indoor setting where physical distancing is hard to maintain should wear a mask. 

In addition to the above measures, from 16 March 2020, UOW will expedite plans to move to remote delivery of subjects ensuring students can progress in their studies and our world-class research can continue, whilst also protecting the health and wellbeing of students and staff.

This process will involve the bringing forward of the mid-session break to commence on 23 March and conclude on 3 April. Note this decision excludes the Faculty of Business and Law postgraduate trimester subjects which will move to remote delivery for all subjects from the 23 March.

This period will be used to work intensively with academics, including casual teaching staff, and professional services staff to transition all undergraduate and postgraduate programs to remote delivery. Classes will recommence in remote delivery mode from 6 April. In order to accommodate this mid-session break, Autumn session will end on 12 June.

Information on the available campus facilities and services during this time can be found in the Student and Staff FAQs on this site.

The university sector is not eligible to receive the Job Keeper Assistance support and payment. However, you may be entitled to other support payments offered by the Australian Government. You can register your intention to claim a Centrelink payment.  

The University will communicate with staff and students via email, the UOW website and intranet, social media, printed publications and the MyUOW App.

For more information about coronavirus (COVID-19) please visit the University’s Coronavirus response webpage, or NSW Health.

Download the University’s MyUOW App to your device to stay connected with what’s happening at UOW.

For any questions not covered by the above information sources, please speak to your manager/supervisor or contact the University’s staff coronavirus enquiry line, 9am - 5pm Monday to Friday on 02 4221 5902 or via email at employment-relations@uow.edu.au.

If it is a medical emergency and you are on campus, call University Security on +61 2 4221 4900.  If it is a medical emergency and you are not on campus, call 000.

Seek medical advice if you are experiencing symptoms of coronavirus (COVID-19) which includes:

  • fever,
  • coughing,
  • sore throat, or
  • fatigue or shortness of breath.

Phone (do not visit) a local general practitioner (GP), phone your local emergency department or phone HealthDirect, at 1800 022 222.

If you require further information contact the Federal Department of Health has set up a 24-hour COVID-19 Health Information Line at 1800 020 080.

If you are feeling unwell and need to take leave, please contact your supervisor by phone or email to notify them of your absence. 

Staff should contact their immediate supervisor or manager if they have concerns about their workload and what measures can be put in place to resolve the issue. Alternatively, the staff member can contact the UOW staff coronavirus enquiry line on 02 4221 5902 between 9am and 5pm Monday to Friday, or email employment-relations@uow.edu.au.

Through this time, priority and allocation of resources may change. A number of staff have been preparing the University to ensure we are able to support our students and staff through this challenging time.

Some of these preparations have taken staff away from their usual duties, and work loads of some have been re-prioritised to facilitate the university’s comprehensive response. This has included communication with students overseas and onshore, responding to enquiries from staff and students, and preparing learning and teaching materials to be delivered in a range of ways to support our students in a variety of circumstances.

If UOW has to temporarily close, staff and students will be notified and kept up to date via email, the UOW website, Intranet, and the MyUOW App. If and when this may occur, staff will be advised if they are to continue working remotely or if available leave may be taken during this time, or a combination of both.  Where staff do not have available leave balances, the University will take into consideration arrangements for individual circumstances on a case by case basis, which the manager can discuss with the relevant HR Business Partner/Advisor.

The University will act in accordance with guidance and direction from NSW Health.

The University has contingency and communication plans in place should this event occur and will follow all guidelines and requirements as issued by NSW Health.

Minimising risk

Practising good hand and sneeze/cough hygiene is the best defence against most viruses.

  • Clean your hands with soap and water for 20 seconds, or use an alcohol-based hand rub.
  • Cover your nose and mouth when coughing and sneezing with a tissue, or a flexed elbow.
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • Practice cough etiquette (keep away from other people, cover coughs and sneezes with disposable tissues or clothing), and clean your hands.
  • Practice social distancing wherever possible, that is stay 1.5 metres away from others.
  • Stay home if you are unwell
  • Staff whose role is in an indoor setting where physical distancing is hard to maintain should wear a mask.

Work remotely if you can after discussing requirements with your supervisor.

If you are feeling unwell and unable to attend work you should phone or email your supervisor to notify them of your absence.

If you are feeling unwell and are experiencing symptoms include a fever, a cough, sore throat or shortness of breath and you have:

  1. travelled or transited through an affected area; or
  2. had close or casual contact in the 14 days before the onset of the symptoms with a person confirmed to have coronavirus (COVID-19)

If you are feeling unwell and have not travelled or transited through an affected area, or had close contact with a person confirmed to have coronavirus (COVID-19), stay home and get better. Notify your supervisor that you are unwell and will be absent from work.

The Federal Department of Health has set up a 24-hour COVID-19 Health Information Line at 1800 020 080.

If it is a medical emergency and you are on campus, call University Security on +61 2 4221 4900.

If it is a medical emergency and you are not on campus, call 000.

The health, safety and wellbeing of our students, staff and communities are our paramount concern and the University is taking a range of measures as guided by the Australian Government and NSW Health to protect them.

UOW has long-established public health procedures in place. We are in a good position to minimise risk of infection through our regular cleaning, positive hygiene practices and air quality management programs at our campuses.

Working remotely has been approved for staff where available after discussion with their supervisor. Further information on working remotely is available.

Appropriate resources such as hand sanitiser and disinfectant wipes are available at key locations for those staff and who may require them. The University is increasing the availability of alcohol wipes to service high traffic areas, including; shared workstations/lecterns, reception areas and computers labs across the campuses. The University has also focused its clearing regime across campuses to address common touch points.

Staff whose role is in an indoor setting where physical distancing is hard to maintain should wear a mask. 

It is important to remain calm. For the majority of staff personal hygiene measures will be all that is required. If you require hand sanitiser or disinfectant wipes for your work area, please contact Facilities Management Services on +61 2 4221 3217 from any campus in Australia.

As of 3 August 2020, the University of Wollongong encourages staff, whose role is in an indoor setting, to wear a mask where physical distancing is hard to maintain. 

The Australian Government Department of Health and NSW Health advises that wearing a mask can help protect you and those around you if you are in an area with community transmission, and physical distancing is not possible, like on public transport.

Be mindful that various conditions can produce cold or flu-like symptoms. People can have normal cold and flu viruses at any time, and we are moving closer to the Australian flu season so these may increase.

It is reasonable to check on the welfare of a colleague and ensure that they are aware of the latest health advice.

If a colleague presents as unwell at work and has cold and flu-like symptoms, follow the steps provided in the Concerned about someone’s welfare document.

NSW Transport encourages travellers to plan ahead and consider travelling outside peak hour where possible. If you are unwell stay home and avoid travel altogether. Remember to practice good personal hygiene by washing your hands.

Staff who are unwell, under self-isolation or are required to care for someone in isolation may access sick, annual or personal leave depending on their circumstances.

For staff who are well but are required to self-isolate or caring for others who may be in self-isolation, work from home arrangements may be arranged. Please contact your supervisor by telephone or email to see if this is possible in your circumstance.

If staff are unwell, or unable to work from home during self-isolation, follow normal leave processes.

Staff and managers should contact their HR Business Partner with any questions about leave arrangements. 

The University has prepared a COVID-19 Personal Protective Equipment Procedure that outlines what items a staff member should use to minimise coronavirus (COVID-19) infection.

The University has prepared a Safe Work Procedure to help staff and supervisors undertake a risk assessment to remove or minimise the risk of infection from coronavirus (COVID-19).

People with underlying medical conditions may be at risk of more severe disease if they become infected with the novel coronavirus (COVID-19). This includes people with heart or lung disease, pregnant women, the elderly and those with a suppressed immune system.

If you or someone you care for is in an at-risk category it is recommended that you work remotely. Please contact your supervisor by telephone or email to discuss remote working options.

The Staff Coronavirus Enquiry Line can also provide assistance to assess arrangements on a case-by-case basis by contacting +61 2 4221 5902.

Travel

As per the NSW Health recommendations, individuals who have travelled from Victoria must self-isolate for 14 days. Even if a covid test returns a negative result, the full 14 day isolation period must be completed. 

Australia’s borders are closed. Only Australian citizens, residents and immediate family members can travel to Australia.

All travellers returning or arriving from overseas will be quarantined for 14 days. From 11:59pm on Saturday 28 March 2020, all travellers arriving in Australia via air or seaports must undergo 14 days of isolation in the city of their arrival. The Australian Government will provide accommodation for the quarantine period.

If you feel unwell during this period phone your local GP, the local Emergency Department, or Health Direct on 1800 022 222 for further advice. Phone ahead, do not visit.

Staff may access sick, annual or personal leave depending upon their circumstances and should follow normal leave processes. That is, contact your manager or supervisor by phone or email and notify them of your absence.

Prior to attending a doctor’s surgery, lab or hospital you must phone ahead and advise you are concerned about the symptoms you may be experiencing.

If private transport (your own car) is available – you will be required to drive your own car. If you do not have access to private transport and are on campus, call UOW Security and advise them of your circumstances transportation arrangements will be made for you.

From 11.59pm on 25 March 2020, the Australian government implemented a ‘do not travel’ ban on Australians travelling overseas.

Exemptions will apply to a range of categories of travellers, including for those citizens ordinarily resident overseas, where travel is essential or necessary, where travel is in the national interest, and on compassionate and humanitarian grounds.

This prohibition is aligned with the Government’s decision to raise the Smartraveller Travel Advice to Level 4 - Do Not Travel overseas.

UOW has a moratorium on all University-funded international travel by staff across all Australian campuses to minimise risk of exposure to the virus. This applies to prospective and previously booked travel.

From 11.59pm on 25 March 2020, the Australian government implemented a ‘do not travel’ ban on Australians travelling overseas.

Exemptions will apply to a range of categories of travellers, including for those citizens ordinarily resident overseas, where travel is essential or necessary, where travel is in the national interest, and on compassionate and humanitarian grounds.

This prohibition is aligned with the Government’s decision to raise the Smartraveller Travel Advice to Level 4 - Do Not Travel overseas.

If you wish to cancel booked annual leave, you should let your supervisor know and seek their approval, if approved you should email payroll in order to have your leave reversed in the system.

Seek medical advice if you are experiencing symptoms of coronavirus (COVID-19) which includes:

  • fever,
  • coughing,
  • sore throat, or
  • fatigue or shortness of breath.

Phone (do not visit) a local general practitioner (GP), phone your local emergency department or phone HealthDirect, at 1800 022 222.

If you require further information contact the Federal Department of Health has set up a 24-hour COVID-19 Health Information Line at 1800 020 080.

If you are feeling unwell (for coronavirus (COVID-19) or any other type of illness or injury) stay home and get well.  Contact your supervisor by phone or email to notify them of your absence.

Self isolation

If you have been self-isolating at home as per NSW Health guidance, and have no symptoms of respiratory illness after the 14 day isolation period has ended, you do not need a medical certificate to return to work. This is consistent with NSW Health guidance.

If you were in self-isolation, been tested for coronavirus (COVID-19) and the result was negative you must still remain in isolation if you have been identified as a close contact of a person with confirmed coronavirus (COVID-19) while they were infectious. You must isolate yourself for 14 days after your last contact with that person.

After your isolation period has ended, please notify your supervisor.

The NSW Department of Health has released two sets of Self Isolation Guidelines:

UOW Staff

The University has issued a COVID-19 Self-Isolation Procedure for staff. If you need to self-isolate, notify your supervisor as soon as possible, in the first instance. Staff and managers should contact their HR Business Partner with any questions about leave arrangements. Alternatively, work from home arrangements can be discussed with your supervisor and arranged if appropriate.

Close contact

A close contact is defined as requiring:

  • greater than 15 minutes face-to-face contact in any setting with a confirmed case in the period extending from 24 hours before onset of symptoms in the confirmed case, or
  • sharing of a closed space with a confirmed case for a prolonged period (e.g. more than 2 hours) in the period extending from 24 hours before onset of symptoms in the confirmed case.

Casual contact

Casual contact is defined as any person having less than 15 minutes face-to-face contact with a symptomatic confirmed case in any setting, or sharing a closed space with a symptomatic confirmed case for less than 2 hours.

This will include healthcare workers, other patients, or visitors who were in the same closed healthcare space as a case, but for shorter periods than those required for a close contact. Other closed settings might include schools or offices.

The NSW Health Department has released further information on COVID-19 case definitions with examples of close and casual contact.

NSW Health has also released specific information regarding ‘What should I do if I come in contact with a person with COVID-19’. Staff should follow this guidance and notify their supervisor by telephone or email and contact the University coronavirus staff enquiry line on +61 2 4221 5902

Teaching

As part of UOW’s remote delivery initiative, Learning, Teaching & Curriculum (LTC) has developed ‘Preparing to Teach Online’ – a comprehensive self-paced online program (in Moodle) designed to support staff with the transition to online teaching.

The LTC Moodle site is the best source for up-to-date information and answers to online learning and teaching questions for staff. More information and details of how to self-enrol are available on the LTC’s staff intranet page.

Preparing to Teach Online covers five key areas that align with the support needs of UOW staff and the delivery needs of the University for online teaching and learning. For each of these areas, an online module has been developed containing guides, videos, exemplars and resources to ensure a quality online learning experience for students.

  • Module 1: Designing your Online Learning Environment
  • Module 2: Preparing Your Online Lectures
  • Module 3: Online Tutorials and Webex
  • Module 4: Online Social Presence and Discussions
  • Module 5: Online Assessment & Feedback

For all online learning and teaching questions:

  1. Log-in to Moodle to access LTC- Preparing to Teach Online TRNG015_20 and check the module that relates to your question. The enrolment key/password is available on the LTC intranet site.
  2. Still not answered?
    Check to see if someone has posted something in the Discussion Forum (within the Moodle site) for that particular topic. If not, create a new post.
  3. Still require more information?
    Contact LTC by booking a consultation: fill in the Remote delivery advice online booking form.

If you have technical questions:

Check the IMTS knowledge base article: IT Working and Teaching Remotely FAQ.

Communications to students are ongoing through a range of channels including WeChat, SOLSmail, email, SMS, MyUOW app, and phone calls.

If you are receiving enquiries from concerned parents or students, please direct them to the student emergency contact line on +61 2 4221 5700. If staff have concerns for students notify the student hotline on +61 2 4221 5700.

Staff are reminded at this time to disclose medical information about another person ONLY with consent, or in accordance with the University's Privacy Policy.

Be mindful that various conditions can produce cold or flu-like symptoms. People can have normal cold and flu viruses at any time, and we are moving closer to the Australian flu season so these may increase.

It is reasonable to check on the welfare of a student and ensure that they are aware of the latest health advice.

If a student presents as unwell and has cold and flu-like symptoms, follow the steps provided in the Concerned about someone’s welfare document.

Managing staff

If you are a staff member who requires support, please contact the University’s Employee Assistance Program a free and confidential counselling service available 24/7 by calling 1300 361 008.

An Australian government hotline has also been established to assist international students with questions or concerns relating to their study and novel coronavirus (COVID-19):

You can also access mental health support:

In most cases, the Public Health Unit will contact the University directly and seek to undertake contact tracing, make contact with those individuals and provide recommendations to minimise infection risks in the workplace.

In the event an employee informs you that they have tested positive for coronavirus (COVID-19) please follow the following steps:

  1. Direct the employee to self-isolate if not already doing so – this will be consistent with the instructions that the employee receives from NSW Health.
  2. Ask the employee to provide you with a list of others who they have had close contact within the workplace in the past 24 hours before the infected person started showing symptoms as they are required to self-isolate at home. These people will be contacted by the Public Health Unit with the assistance of the University personnel.
  3. If close contacts are employees and feel well enough to work from home this option is available they can do so. Contacts of close contacts are not required to self isolate in accordance with NSW Health guidance.

Contact the Manager WHS Unit on +61 2 4221 3204 to provide an update and determine additional steps required which may include cleaning of the workplace if there is an infection risk identified.

Due to privacy laws, it is important not to disclose the identity of the affected person unless it is reasonably necessary to do so to ensure safety

Employees who identify as being high risk because of age or a medical condition may contact you for additional information. In most cases it will be reasonable to provide them with sufficient information for them to make an informed decision about their potential exposure to infection.

Communication pertinent to the situation will be drafted and provided to you for circulation by the Strategic Marketing and Communications Unit.

If you have further questions or concerns, you can contact UOW's staff coronavirus enquiry line on 02 4221 5902 between 9am and 5pm Monday to Friday or email employment-relations@uow.edu.au

If we need to give you a call back, it is important that your personal details are up to date within Web Kiosk.

Casual staff who cannot attend work should notify their supervisor or HR as soon as reasonably practicable of their intended absence and its estimated duration. The University will make reasonable efforts to provide casual employees with an opportunity to make up the hours within a reasonable period of time.

Casual staff may also be able to work from home. Please contact your supervisor by telephone or email to see if this is possible in your circumstance.

Casual staff experiencing hardship as a result of self-isolation or who have additional questions should contact University’s staff coronavirus enquiry line, 9:00am – 5:00pm, Monday to Friday on +61 2 4221 5902 or via email at employment-relations@uow.edu.au

Staff in this position should contact the University staff enquiry line on +61 2 4221 5902 to discuss their specific questions or email employment-relations@uow.edu.au.

If a staff member wishes to cancel their leave, they must first seek approval from their supervisor. Assuming there is no issue with the staff member cancelling the leave you can approve this via email and the staff member will then need to forward the email to payroll. If you have specific questions around this scenario you should contact your HR business partner or advisor.

Be mindful that various conditions can produce cold or flu-like symptoms. If staff members are showing flu like symptoms, it is recommended they do not come to work. 

It is reasonable to check on the welfare of a colleague and ensure that they are aware of the latest health advice.

If a colleague presents as unwell at work and has cold and flu-like symptoms, follow the steps provided in the Concerned about someone’s welfare document.

Managers can direct Academic and Professional staff members to take annual leave where relevant and in accordance with the applicable Enterprise Agreements. You can access the Academic Staff agreement (clause 46) and the Professional Services Employees agreement (clause 53).  

This need may arise if staff cannot work from home or remotely or in the event that the University closes. Managers should contact their HR Business Partner/Advisor for further assistance or questions.

Professional staff members must take at least 15 days annual leave each year and where a staff member does not meet this requirement in any leave year, the University may direct the staff member to take the required amount of leave; taking the wishes of the staff member into consideration where practicable when determining the timing of the leave (clause 53.5)

In addition, where a staff member’s annual leave balance is excess (i.e. above 35 days pro-rata for part time), the University may direct the staff member to take annual leave accrued in excess of these amounts.

To do this the manager is required to:

  1. Advise the staff member in writing that their annual leave is at or in excess of the limits above and give the staff member an opportunity to take or book the annual leave by submission of a leave booking in Web Kiosk within 2 months of being advised. Email template: Requirement to address excess leave - Professional Staff (intranet document)
  2. Should a leave application not be submitted within 2 months, the staff member will be directed in writing to take annual leave on dates specified by the University (the manager). Email 2: Direction to take excess leave - Professional Staff  (intranet document).

 

Academic staff members must take at least 20 days annual leave each year and where a staff member does not meet this requirement in any leave year, the University may direct the staff member to take the required amount of leave; taking the wishes of the staff member into consideration where practicable when determining the timing of the leave (clause 46.7)

Where a staff member’s annual leave balance is excess (i.e. above 35 days pro-rata for part time) due to accruals from years before the current calendar year, the University may direct the staff member to take annual leave accrued in excess of these amounts.

To do this the manager is required to:

 

  1. Advise the staff member in writing that their annual leave is at or in excess of the limits above and give the staff member an opportunity to take or book the annual leave by submission of a leave booking in Web Kiosk within 6 weeks of being advised. Email template: Requirement to address excess leave - Academic Staff (Intranet document)
  2. Should a leave application not be submitted within 6 weeks, the staff member will be directed in writing to take annual leave on dates specified by the University (the manager). Email template: Direction to take excess leave - Academic Staff (Intranet document).

Working remotely

Managers need to think broadly about what flexible working arrangement for staff may look like dependant on their role and requirements. Some examples may include:

  • Working remotely, from another area of the University or location or from home
  • A combination of working from home and the office, or other locations
  • Developing a schedule system within the team to alternate who is in the office on a daily/weekly basis and ensuring social distancing is in place (at least 2 square metres)
  • Where a staff member is part time, for example working 3 days per week, they may extend their working days to 5 days per week and do shorter hours per day to make up their standard part time hours. Alternatively, consider swapping working days and hours as long as contracted hours match what is being worked
  • Where a staff member is full time, consider compressed work weeks, allowing staff to work outside standard 9.00am-5.00pm if requested. We encourage staff and managers to be as flexible as is operationally possible.
  • Stagger or scatter working hours over a week or the course of a day i.e. starting early and finishing early or starting late and finishing late, by agreement.
  • Where the number of contracted work hours are not able to be met, consider what leave types may be available to offset the shortfall including flex leave and annual leave or a temporary reduction in hours.

Both the manager and the staff member should agree on the flexible working arrangement/s and how it best fits in with the requirements of the staff member’s circumstance, role and requirements of the team/unit.

Preparations are underway for a phased reopening and safe pathway of staff and students to our campuses over the remainder of 2020. A high-level Return to Campus Roadmap has been prepared to outline three key stages.

Our priority since the pandemic started has been to make decisions that protect the health and safety of our staff and students. As we make a coordinated return to our campuses, this will continue to be our highest priority.

Staff whose role is in an indoor setting where physical distancing is hard to maintain should wear a mask. 


The current directive that staff must work from home, unless not possible, will continue. Only when a COVIDsafe plan for your area has been prepared and approved will limited numbers of staff be allowed to start to return to work from campus.

Find out more and view the Return to Campus Roadmap.

At the moment all UOW Wollongong campus buildings are in secure mode. Secure mode means the doors are locked through the security system and access to buildings is through access card only. If you do not have an access card or you are unsure of the access your staff has, please contact Merelyn Kenyon to ensure the correct access is allocated.

When on campus, staff will need to have their access card with them at all times.

Ensuring the safety and wellbeing of our University community remains the number one priority in all aspects of our response to this pandemic. To this end, we are facilitating access to equipment for staff to establish safe and practical remote work environments in their homes. Human Resources and Facilities Management (FMD) have worked together to streamline the process for staff needing to take work equipment off-site temporarily, and for the loan of exam desks for those in need.

  • Any UOW equipment removed from its normal UOW workplace is required to be recorded via an asset register coordinated by the supervisor of your area. A simple Excel sheet detailing the equipment taken and by whom will suffice. Please take care of any equipment relocated and ensure it is returned in good condition.
  • Transport of a staff member's existing UOW furniture (chair, monitors, footrest, desk risers etc.) to the remote location can be completed by the staff member in the majority of cases and poses a low to moderate risk of injury.
  • Review any possible risks before undertaking the removal of equipment. The use of lifts and bringing a vehicle closer to the building are suggested to minimise risk.
  • Asking an appropriate colleague capable of assisting would also be advised. Please ensure your supervisor is notified, and physical distancing measures are considered.
  • If a staff member has an injury/illness concern, WHS recommend completing and forwarding the Agile Workplace Arrangement form to WHS via whs-admin@uow.edu.au to discuss potential options. Photos of the remote workstation arrangement may be required to assist WHS in providing accurate advice.
  • If a staff member wishes to purchase their own equipment for a home office, it may be possible to claim these items back on tax, per Australian Tax Office advice.
  • IMTS has provided information on the use of IMTS working remotely arrangements. Please note that while equipment is located off-campus, staff are responsible for any damages and required to return the equipment when notified.
  • Where a staff member already has approval to work remotely and has an appropriate working from home setup, there is NO requirement for the 'Agile Workplace Arrangement Form' to be completed.

Borrowing exam desks

UOW can also loan exam desks to those staff who do not have an appropriate remote workstation. FMD will check out exam desks from Building 31 and keep a record of borrowers. Please contact the FMD service centre on 4221 3217 or by lodging a BEIMS ticket. Staff ID (or photocopy) will be required to facilitate pick up of equipment. One person can carry a desk.

If these options are not appropriate and there remain concerns over a remote workstation, please complete the Agile Workplace Arrangement form and send it to WHS via whs-admin@uow.edu.au to discuss recommendations for working remotely. Photos of the remote workstation area may be required to assist WHS in providing accurate advice.

The University is committed to offering a range of options for staff and students to be able to work, teach and learn remotely in the event of campuses being closed. IMTS has prepared a checklist to ensure you can stay connected with your colleagues and access University resources. With the right devices and apps, you can continue to access your work documents and collaborate with your teams using necessary services and tools. The IMTS FAQ for Working remotely article in the IT Services Portal Knowledge Base has information including:

  • How to get IT Support
  • Connecting to the network
  • T&L Online Resources
  • Making phone calls from your computer
  • Taking IT equipment home, and much more. 

The University is committed to offering a range of options for staff and students to be able to work, teach and learn remotely in the event of campuses being closed. IMTS has compiled a list of available IT services and tools that you may require.

Online meetings via Webex or Zoom are a critical component of business at the moment. There are a few simple tips and tricks you can use to make sure you are getting the most out of your online meetings.

A comprehensive list of can be found in our Best Practice - Tips & Tricks - Videoconference, Webinars & Recording Sessions, including:

• Minimising distraction and disruption where you are
• Using a headset where possible to reduce background noise
• Muting your microphone when you aren’t speaking and
• Testing your technology before you get started

If you do not have internet access at home, you can tether/hotspot your UOW mobile phone or personal mobile phone to your laptop or computer and connect to the internet via wifi.  If you need assistance with this in the first instance, please view the IMTS knowledge base articles.

You may also be able to work remotely, where WIFI is available. You may wish to discuss with your manager alternate locations on campus that may be suitable.

The University is unable to cover or reimburse you for the costs of using your home internet connection or personal device(s) to work from home or remotely.

Some internet providers are offering additional broadband and mobile internet access free of charge at this time. Contact your provider for more information.

You may also be able to claim a tax deduction for home office expenses including internet if you are working from home. See the ATO website for more information.

The temporary suspension of paid parking has been extended at UOW Wollongong Campus until 12 February 2021.

Parking conditions still apply

  • Students and visitors should park in designated ticket bays in P3, P4, P5 North and P8. Short term ticket car parks P1 and P6 are also available for use. You currently do not need to purchase a ticket but you must only park in ticket bays.
  • Those who have blue permits should continue to park in designated permit bays in P2, P3, P4, P5 and P8. You should park only in permit bays and display your permit on your windscreen. The temporary TAFE carpark is no longer available for permit holders.
  • Use the UOW Parking app to check parking availability.

Refunds

  • Students – simply head to the Wollongong campus post office and ask for the refund at the counter.
  • Staff and HDR students – payroll deductions have ceased for all UOW, UOWGE and Pulse staff. Staff and Higher Degree Research students who have purchased blue entry permits upfront may contact the UOW Post Office for a partial refund. You are not required to return your parking sticker during this period.

Parking arrangements at all regional and metropolitan campuses remain as normal.

Available leave options

If you are unable to attend work due to school or day-care being closed you should discuss remote working arrangements with your manager. 

Where working from home or remotely is not possible and you need to be at home to care for children, continuing or fixed-term staff may utilise, personal leave, annual or long service leave.

Where staff have exhausted personal leave for the purpose of caring responsibilities, staff may access accumulated sick leave, up to 10 days’ paid leave for each year of service.

Staff can apply for excess carer’s leave via web-kiosk by selecting leave code “sick leave” and reason “excess-carer’s leave”, as per screenshot below.

Staff should only apply for this leave type where they have exhausted personal leave and ensure that they do not to use more than 10 days carer’s leave per year of service.

Queries in regards to entitlement’s to leave for the purposes of carer’s responsibilities are to be directed to the appropriate Payroll Services Officers or HR Business Partner/Advisor.

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