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Community information

The following FAQs provide up to date information regarding the coronavirus (COVID-19) and includes information relating to the UOW facilities and services used by our local and visiting community members.

Frequently asked questions

The Early Start Discovery Space on the Wollongong campus has commenced a staged reopening.

The Science Space, located at UOW’s Innovation Campus, is also open.

Both spaces require visitors to pre-book - visit the relevant website for more information.

Memberships will be extended for the time the facilities were closed to ensure members get the full value from their investment.

Although the Discovery Gift Shop will be closed to in-store visitors, customers can still place phone orders by calling +61 2 4221 3777 between 9:00am–4:00pm, Tuesday–Friday.

Arrangements for contactless pick-up of purchases will be provided on the website.

UOW’s Northfields Psychology Clinic and Northfields Psychology Clinic @ Early Start, which both offer high-quality mental health services to the community, will cease in-person services and transition to remote delivery.

The clinic will remain open to the public via telephone, online and videoconferencing consultations.

To seek services please contact Northfields Clinic by phone on +61 2 4221 3747.

More information is available on the Northfields Clinic webpage.

The Early Intervention service operated by Kids' Uni at the Innovation Campus to provide early intervention and therapy services to children aged 0 to 5 years who have a developmental disability, is transitioning to remote delivery for families seeking this service.

Users of this service should contact staff directly on +61 2 4221 5299.

Further information will be provided on the Kids' Uni webpage.

UniActive pool and gym are now open and are adhering to COVID guidelines.

For all information on operating hours, group exercise classes and COVID safety requirement visit the UniActive website.

Yes, the following health services are still open:

  • Campus Clinic – All patients must book a telephone consultation in the first instance. This can be done through the Clinic website or by calling +61 2 4208 1018
  • Capps Dentist – As usual practice, patients are asked to book their appointment online
  • Phytness Health Care – All appointments will be serviced at the Fairy Meadow clinic only. Please call +61 2 4285 1725 for appointments
  • Northfields Clinic - has transitioned to online delivery. The clinic will remain open to the public via telephone, online and videoconferencing consultations. To seek services please contact Northfields Clinic by phone on (02) 4221 3747. More information is available on the Northfields Clinic webpage.

A range of on-campus retail and food outlets, cafés and food courts are open and operating as per government regulations.

For a detailed list of open facilities at UOW Wollongong campus, click here.

The hiring out of teaching rooms on UOW campuses for use by community groups, student clubs and societies and other users will cease until further notice to help limit public gatherings.

In addition, business meeting rooms in UOW’s SmartSpace facility at the Innovation Campus will be unavailable for hire until further notice.

All facilities at the UOW Innovation Campus are now open, including the UniActive gym, the Piccolo Me café and The Jade Teapot and Science Space.

In addition, the common spaces and the prayer room are now accessible to the Campus community.

The Innovation Campus Management office remains open and available to respond to your questions and queries, please reach via email or phone out if you require any assistance.

Innovation Campus Management
Email: ic-admin@uow.edu.au 
Phone: +61 2 4221 5115

Unlike community libraries, which are widely used as gathering spaces, university libraries are considered critical infrastructure supporting research and education.

UOW Libraries remain open, with appropriate occupancy limits and social distancing arrangements implemented in library workplaces and visitor areas.

However to meet Government physical distancing requirements, access to UOW library buildings is restricted to enrolled UOW students and staff only.

Please contact the Library for more information.

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