Project Timeline
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Establish project |
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| Secondary data research | ||||||||||||
Design B/W survey instrument |
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| Run and Analyse B/W study | ||||||||||||
Qualitative interviews |
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| Design choice experiment | ||||||||||||
Conduct choice experiment Research |
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Analyse choice experiment data |
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DHL input sessions |
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Media and DHL publicity |
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Project Activities |
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Stage 2 qualitative research + competitive bidding interviews |
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Secondary data acquisition |
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DHL input sessions |
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Design B/W for DHL employees |
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Conduct DHL B/W study |
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Design 2nd customer survey |
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Conduct 2nd customer study |
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Analyse DHL B/W and 2nd customer study data |
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DHL updates |
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Media and DHL publicity |
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| ARC report |
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Publications & presentations |
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Project Activities |
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Develop model competitive bidding |
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Pilot test the model within DHL |
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DHL input sessions |
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Collect B/U performance data |
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Analyse data |
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DHL updates |
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ARC report |
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Publications and presentations |
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| Publicity |
Note: Final ARC project report is due Feb 2009
