| What ATUL can
do:
ATUL offers a range of services
including
- Usability Testing [Download our Fact Sheet on Usability
Testing]
Usability testing is invaluable in learning how
real users are interacting with your systems, which are often
designed from the organisation’s, not the user’s, perspective.
Observing and analysing the behaviour of end users undertaking
realistic senarios can help understand how your website is
currently being perceived and used, and thus how you could improve
the user’s experience.
- Mobile Testing
ATUL can bring its testing
facilities to your organisation allowing us to evaluate your
system as, and how, it is used by your own people.
- Expert Usability Evaluations
A team of
usability professionals can perform a thorough examination of an
existing system from the perspective of a user’s activities. Our
multi-disciplinary team performs a structured walk-through to
identify major usability issues, which may be affecting how well
the users can achieve their goals using your system.
- Business and Research Support [Download our Fact Sheet on Tools for Business and
Research]
At ATUL we can help both business people and
researchers to use specialised software to analyse problems and
determine opportunities. This includes:
- Modelling and simulations using Stella Software
- Text Content Analysis using Leximancer
- Netdraw for Social Network Analysis
- Q Method for eliciting new understandings from participants
in focus groups
- Collective Learning Modules [Download our Fact Sheet on Collective Learning
Modules]
ATUL has expertise in many exciting areas (eg
usability, community networks, complexity, knowledge, change,
risk, diversity) which we can make available in a flexible
online/offline mode relevant to people both within, and outside,
the university in a way that suits our current busy
lifestyles.
If you are interested in any of these services
please contact
us to find out more.
Our Facilities:
Located in a cottage on the main campus of
Wollongong University, the lab contains a testing room set up to
simulate a typical work setting and an observation room where all
test activities can be captured, recorded and analysed.
The testing room has:
- Two cameras unobtrusively positioned at selected
points from which activities taking place can be captured. One
camera is focused on the user, capturing facial expressions, hand
movements on the mouse, keyboard, documents and any sound or
verbal communication, while the other camera provides a wide angle
of the entire room, capturing the activity of any simulated group
interaction.
- A high resolution scan converter for capturing
live video from the computer screen.
- A computer with additional screen capture
facilities
- Audio facilities to record all comments in
testing rooms.
- Webcam for face-to-face interaction with remote
users.
- Additional long table and chair for in-room
observation and simulated group activity
Lab Layout
The observation room contains:
- Sony digital video recorder to capture all
inputed video captures
- Quadbox allowing for the real time observation
and recording of all video captures, switching between inputs and
the application of effects.
- Dell workstation allowing the tester to add their
own comments directly to the video captures and communicate with
test rooms.
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