Orientation to UOW
Student Handbook Spring 2008
Orientation
Orientation is your introduction to the Wollongong campus and university life in general. This website offers information for students beginning at UOW and links to many useful sites and resources.
Helpful Information
First Year at UOW
First year at university is an exciting experience, but it can also be quite a shock for many new students, with new routines, expectations and responsibilities.
DON'T PANIC!! You are not alone in facing these issues and there is a large volume of information and resources available to assist you. The First Year site is designed to help first year students settle in at UOW, to answer common questions, and to act as a guide to useful services and information.
Visit the First year site for more information at http://www.uow.edu.au/student/services/fye/
For Accomodation Information visit http://www.uow.edu.au/about/accommodation/
For UniCentre Information visit http://unicentre.uow.edu.au/
For Learning Development Information visit http://www.uow.edu.au/student/services/ld/
ILIP - Classes and Online Tutorial
ILIP is an online course that introduces students to information literacies, including research skills.
ILIP100 is compulsory for all new undergraduates, while ILIP009 is compulsory for all new postgraduate coursework students who have not completed the online undergraduate ILIP100 assignment in the past five years.
To help you complete ILIP, an online tutorial is available.
Completing ILIP in the first 6 weeks of session will help you with your studies. Failure to complete ILIP by the end of your first session will result in your grades being withheld.
Information Technology
University User Account
As a student of the University of Wollongong you will be allocated a UOW user account which allows you to access the internet from computers connected to the University network. The University of Wollongong provides this account for educational purposes only and it is regulated by setting a download limit on the account. This is referred to as your quota.
Your UOW user account also provides you with an email account. The University has its own browser-based email service which can be accessed from anywhere in the world and requires very little setup.
During Enrolment you will receive a username and password to activate and access your user account. Visit www.uow.edu.au/its/services/manage-mail/student.html for further information about managing your UOW user account and quota.
Password Reset
Your username and password are used to access the Internet, your email, SOLS, eLearning and more, so it is very important that you remember them. If you forget your username and/or password you will need to make a request in person at an authorised centre to have the password reset and you will need to bring your student identification card with you. It is not possible to do this via telephone or email.
To avoid the above inconvenience, the Password Reset Challenge has been developed to allow University user account holders to reset their passwords without needing to make a request in person at an authorised centre. It is suggested that you take the time to establish a password reset by going to the Manage Your Password and Quota link under the SOLS login or go to www.uow.edu.au/its/services/manage-mail/student.html
Closure of User Account
Continued access to a user account is maintained automatically based on records in the University Student Management Package. A user account remains open while:
• An undergraduate, postgraduate coursework or postgraduate research student has an “active” course. A retention period of three months is accommodated; as such the account closes three months after the course is completed. Where a course is closed for reasons other than completion, eg, where a course is lapsed, given exclusion due to minimum rate of progress, a retention period of 14 days applies;
• A non-award or WUC student has a current or future subject enrolment. A retention period of 21 days is accommodated ie, accounts in this category close 21 days after the end date of the student’s most recent subject enrolment;
• A miscellaneous student is attached to a current miscellaneous student group. A retention period of 7 days is accommodated, ie accounts in this category close one week after the end date of the student’s most recent miscellaneous student group enrolment.
More information on user account management is available in the User Account Management Policy at http://www.uow.edu.au/its/policies/
Student Online Services (SOLS)
SOLS provides easy access to your e-mail account as well as information on how to manage your e-mail account (including how to change your password). You can also access information on subjects and courses, key dates, exam timetables, tutorial preferences and much more.
The University uses SOLS Mail for all official communications with students. Don't confuse your SOLS Mail with email. They are not the same and they work in very different ways. You must check your SOLS mail regularly.
Seminars on how to use the Student Online Services will be run several times daily during enrolment in the Student Central Computing Laboratories in Building 17 and you should attend one of these seminars.
If you experience any difficulties with your University email account please visit the Student Central Laboratories, Building 17, Level 1. You should bring your student identification card with you.
Wireless Networks On Campus
For information about using your personal laptop or PDA on campus with our wireless network, please visit the website http://www.uow.edu.au/its/wireless/
Computer Laboratories for General Student Use
Wollongong Campus: Student Central Computer Laboratories
The Student Central Computer Laboratories (located on level 1 of building 17) have eight teaching laboratories and one general purpose open area. The open area is Jupiter and provides students with access to email, the internet, common applications and several laser printers. Roving helpers are available Monday – Friday (11.30am – 2.30pm) during session to help with any computing problems you may have. In addition to these services, the teaching laboratories contain special purpose software for tutorials run by individual departments. When there are no tutorials in progress the teaching laboratories may be used by any UOW student (please check the tutorial timetable posted outside each lab).
Open Hours During Session
Monday - Friday 8.00am - 11.45pm
Saturday 10.00am - 4.45pm
Sunday 10.00am- 4.45pm
Open Hours During Non-Session (including: Summer Session)
Monday - Friday 8.30am- 5.45pm
Sunday 10.00am - 4.45pm
Note: Student Central laboratories are closed on public holidays
Discover your Library
www.library.uow.edu.au
The Library is your partner in learning, and providing access to half a million books is just the start! With extensive electronic resources available online 24/7 we can provide what you need, when you need it. Make use of over 220 computers, comfortable study spaces, CDs and DVDs, newspapers, and leisure reading. Our friendly staff can answer all your questions - in person and online - whether you're looking for a book or wanting in-depth help with your assignment.
Don't know where to start?
First off, drop in and visit us. In addition to the Main Library in Building 16, we have a Curriculum Resources Centre (CRC) and branches at Shoalhaven, Bateman's Bay, Bega, Moss Vale and Loftus. Details of locations and opening hours are available on our website.
Remember to bring your UOW student card with you. It's also your Library card and you will need it to borrow books and to use the Library's printers and photocopiers.
Make time for a Library tour and Computers in the Library session in O'Week and learn the basics quickly and easily. Full details are available in this Guide, on our website or in the Library.
Explore the Library website. It's your entry point for all our services and lets you:
- Email or Chat to a Librarian for help with all your information and research questions
- Check your borrowing record, renew loans and place holds on items
- Avoid Library fines by regularly checking when items are due back
- Access a range of fulltext electronic resources (many quota-free), including electronic books, journal articles, newspaper articles, encyclopedias and dictionaries, recommended websites and much more
- Download essential readings for your subjects
- Teach yourself everything you need to know about information and research with a range of online tutorials
- Complete the compulsory Information Literacies Introductory Program (ILIP) online
If you prefer a practical approach to learning about the Library, come along to one of our hands-on workshops . Complete ILIP with help from our staff. Check the Come to a class link on the Library homepage for more information.
Need help?
Our friendly staff provide help whenever you need it. We are available to answer your questions at service desks throughout the Library. Roving helpers are also available in the Main Library on weekdays, to provide assistance with technology and locating resources. Look out for the Rovers in maroon Here to Help t-shirts.
We're here to help you even when you're not in the Library! Send a question to Email a Librarian or Chat online for an instant answer. Look under the Help or Direct Links menus on the Library homepage for more details. And of course you're always welcome to call us on 02 4221 4548.
Don't forget to tell us what you like about the Library and what you think we could do better. Give us your feedback online:
http://libcccserv.library.uow.edu.au/scripts/WebObjects.exe/ccc.woa/wa/feedback
Responsibilities as a Student
As a UOW Student you have responsibilities you must uphold, rights to which you are entitled and rules and guidelines you must follow. Please see the Student Rights and Responsibilities Website for more details. http://www.uow.edu.au/student/rights.html
SEDLOs (Student Equity and Diversity Liaison Officers)
While you’re at University any one of a number of things may happen which could impact on your study. You may become ill for a while, be a victim of crime, if you’re an international student you may be having difficulty settling in to Australia, there may be things going on at home which are worrying you, or something completely different.
Not sure what to do about it? Go and see your SEDLO and they will help you. They provide support and liaison to all UOW students in areas including welfare, transition programs for international students, EdStart (grants for financially disadvantaged students), liaison with the University’s Disability Services, other units within Student Services and ARD (Academic Registrar’s Division) and external agencies.
For more information visit
http://www.uow.edu.au/student/services/SEDLO/index.html
International Students
Information for international students is available here.
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