Help for eLearning Space Problems

My computer crashes when I use an e-reading!

This is probably due to a memory limitation in your computer or your printer. Many of the ereadings files are very large (2 or 3 Mb) and displaying or printing them may require a fast computer and printer, both with a lot of memory.

If you have this problem frequently, you might

• ask your lecturer to provide the reading on paper
• expand the memory of your computer
• read or print the document somewhere else, where a better computer/printer is available

In any case, you should let your lecturer know that you are having problems; they won't be aware that something needs to be fixed if you don't tell them its broken.

Who do I ask for help?

Technical Support

If you are having technical problems with the eLearning Space, or strange error messages that you can't decipher are being displayed:

• Complete & submit the eLearning Self Help form.

Last reviewed: 15 April, 2008