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Student Academic Grievance Policy

The University and the Faculty of Law have formal Student Academic Grievance Policies.  These policies are to be used only when informal approaches have been made to the marker or the subject coordinator.

"Academic grievance" means a complaint by a student concerning a decision, act or omission of a member of UOW staff or committee, which affects the student's academic experience. Examples of the types of complaints that may be covered by this definition follow:

• failure to assess work in accordance with specified criteria;
• bias by marker;
• technical marking or collating error;
• failure to manage requests for special consideration in accordance with the Special Consideration Policy;
• failure of a research project supervisor to fulfil their responsibilities as defined in the Code of Practice - Honours;
• failure to adhere to the requirements of the General Course Rules, including the rules governing the award of grades of performance, granting of awards 'with Distinction", minimum rate of progress, advanced standing, amendments to academic records;
• failure to adhere to the requirements of the Award Rules;
• failure to adhere to mandatory requirements of a relevant Code of Practice (e.g. Teaching and Assessment, Honours, Practical Placements), including assessment or examination requirements'
• failure to adhere to Faculty assessment or examination of requirements;
• failure to follow due process in handling student requests or complaints.

You can obtain a copy of the policy and the Appeal against decision or action affecting academic experience form, from the Faculty or Faculty website.

Please note that there are strict guidelines and timeframes.

A full copy of the University Academic Student Grievance Policy can be found at:

http://www.uow.edu.au/about/policy/UOW058653.html