Help & Support
|Trouble Logging in?||
If you are able to access SOLS, and you are using the correct login, ie firstname.lastname@example.org, try resetting your UOW password. This will take approx 30 mins to resynch to UOWmail.
After 30 minutes, if you still have a problem connecting, please contact the IT Service Desk
You may like to connect your new UOWmail account with a desktop mail client and/or mobile device.
|Self Help Links||
We strongly suggest that you visit the self-help sites prior to contacting the UOW IT Service Centre as most questions can be answered by simply visiting the sites listed below
Comprehensive self-help support material is available on the following Microsoft websites
Additional support for optional tools (Skydrive, Office Live, spaces, etc) please visit Microsoft Help.
You can also ask Microsoft a question in Forums (outlookliveanswers.com/forums) – login at the top right of the page then scroll down to bottom right and click "Ask a Question in the Forums"
Or read some Frequently Asked Questions at the Windows Live Account Help Center
|Self help videos||
For video demonstrations check out the following clips.
|Service Status||Check the status of the Live@edu services|
|Contact the UOW Service Centre||
To speak to someone about the core email and calendar functions