UOW User Account

UOW User Account

All members of the University community have access to a UOW User Account. This gives you access to the various IT services available as well as your personal information stored in your "UOW Account Profile". Services include email, SOLS mail for students and the intranet for staff. Your UOW User Account also allows you to login and change or reset your password, check your internet quota and access the UOW wireless network.

Your Password

Student passwords must be 8 characters in length to sync to your UOWmail email account. Choosing a shorter password means your password will not sync and access is via your old password.

Having trouble accessing UOWmail? Contact us via email at student-accounts@uow.edu.au for assistance.

IE and Firefox are the supported browsers for this service. Chrome is not recommended.
Managing your Password

Manage your password anytime / anywhere using the UOW self-service password management tools. The tools are simple and easy to use and allow you to manage your password without needing to contact anyone. To use the service simply setup your UOW account security profile so that you can reset your password online should you ever forget or need to reset an expired password.


If your password has expired or you have forgotten your password and you have not setup your UOW user account security profile for access to the self-service tools you will need to make a request in person at an authorised centre to have your password reset - you will need to bring your identification card with you.

If you have any problems or questions you can also contact IMTS:

  • Students should contact the IT Service Centre on +61 2 4239 2000
    or email student-accounts@uow.edu.au
  • Staff should contact the IT Helpdesk on +61 2 4221 3000 (extension 3000) or email imts@uow.edu.au
  • Staff & Students of international campuses should contact their local IT support

Stay Safe Online: 

Your Internet Quota

Managing your Internet Quota Internet access is available to all holders of an active UOW account and is accessible at all of our campuses. For students, a quota system is in place to allow the efficient management of internet use.
Is YouTube on-net or off-net?

Whilst the YouTube interface is on-net, the video content that is downloaded can be on-net or off-net depending on the site it comes from. With a limited amount of internet quota, it is best to moderate your usage of YouTube and assume the content is off-net.

Students are encouraged to check their quota usage Read the Internet Quota FAQ for answers to more of your questions.

Find out about our free wireless trial

Need Help?

If you have any problems or questions please contact IMTS

Students
  • Phone: +61 2 4239 2000
  • Email: student-accounts@uow.edu.au
Staff

International Campuses

  • Staff & Students should contact their local IT support